Western Digital My Passport Go 5 manual

Western Digital My Passport Go 5
9.8 · 1
PDF manual
 · 55 pages
English
manualWestern Digital My Passport Go 5
MY PASSPORT ULTRA
USER MANUAL
TROUBLESHOOTING – 39

Troubleshooting

This chapter includes the following topics:
Installing, Partitioning, and Formatting the Drive
Frequently Asked Questions
If you have problems installing or using this product, refer to this troubleshooting section
or visit our support website at http://support.wd.com and search our knowledge base for
more help.

Installing, Partitioning, and Formatting the Drive

*The FAT32 file system has a maximum individual file size of 4 GB and cannot
create partitions larger than 32 GB in Windows. To create partitions larger than 32
GB in FAT32 when reformatting the drive, download the External USB/FireWire
FAT32 Formatting Utility from http://support.wd.com/product/download.
Windows users can avoid these size limitation by formatting the drive to NTFS
using either the Windows Disk Management utility or similar third-party software.
For further details, see:
Answer ID 291 at http://support.wd.com
Article IDs 314463 and # 184006 at support.microsoft.com
The appropriate third-party software documentation or support organization

Frequently Asked Questions

Q: Why is the drive not recognized under My Computer or on the computer desktop?
A: If your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers
are installed before connecting your WD USB 3.0 external storage product. The drive
is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller
drivers are installed. Contact the adapter card manufacturer for installation
procedures.
Q: Why won't my computer boot when I connect my USB drive to the computer before
booting?
A: Depending on your system configuration, your computer might try to boot from your
WD portable USB drive. Refer to your system’s motherboard BIOS setting
documentation to disable this feature or visit http://support.wd.com and see
Knowledge Base answer ID 1201. For more information about booting from external
drives, refer to your system documentation or contact your system manufacturer.
How to Answer ID
Partition, and format a WD drive on Windows (8, 7, Vista) and Mac
OS X
3865
Convert a Mac OS X GPT partition to an NTFS partition in Windows 7
or Vista
3647
Download software, utilities, firmware updates, and drivers for WD
products (from the Downloads Library)
1425
Format a WD external hard drive in FAT32* (to use Windows or Mac
OS X)
291
1
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Manual

View the manual for the Western Digital My Passport Go 5 here, for free. This manual comes under the category external hard drives and has been rated by 1 people with an average of a 9.8. This manual is available in the following languages: English. Do you have a question about the Western Digital My Passport Go 5 or do you need help? Ask your question here

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Western Digital My Passport Go 5 specifications

Below you will find the product specifications and the manual specifications of the Western Digital My Passport Go 5.

General
BrandWestern Digital
ModelMy Passport Go 5
Productexternal hard drive
LanguageEnglish
FiletypeUser manual (PDF)

Frequently Asked Questions

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