The best time to run the drive diagnostics and status checks is on a regular basis, before
you encounter any problems with your drive. And, because they are so fast, running the
drive status check and the quick drive test provides a high level of assurance with
minimal inconvenience. Then, run all three whenever you encounter disk error conditions
when writing or accessing files.
1. Open the WD Drive Utilities software by clicking either:
The WD Drive Utilities desktop shortcut icon
Start > All Programs > Western Digital > WD Apps > WD Drive Utilities
See Figure 6 on page 10.
2. If you have more than one supported device connected to your computer, select the
one that you want to check.
3. On the Diagnose dialog, click the button for the test that you want to run:
Run Drive Status Check
Run Quick Drive Test
Run Complete Drive Test
Erasing the Drive
Note: Erasing your drive also deletes the WD software and all of the support
files, utilities, and user manual files. You can download these to restore
your to its original configuration after erasing the drive.
WD Drive Utilities provides two ways to erase your drive, depending on whether it is
locked or not:
Using the Drive Erase Function
To erase your drive when it is not locked:
1. Open the WD Drive Utilities software by clicking either:
The WD Drive Utilities desktop shortcut icon
Start > All Programs > Western Digital > WD Apps > WD Drive Utilities
See Figure 6 on page 10.
2. If you have more than one supported device connected to your computer, select the
one that you want to erase.
CAUTION! Erasing your drive permanently deletes all of the data on the drive. Always
make sure that you no longer need any of the data on your drive before erasing it.
IF your drive is . . .AND you . . .THEN see . . .
Not lockedWant to erase the drive“Using the Drive Erase Function”
on page 28.
LockedHave forgotten or lost your
password and must erase the
drive
“Using Five Invalid Passwords”
on page 29
Manual
View the manual for the Western Digital My Passport Go 5 here, for free. This manual comes under the category external hard drives and has been rated by 1 people with an average of a 9.8. This manual is available in the following languages: English. Do you have a question about the Western Digital My Passport Go 5 or do you need help? Ask your question here
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