Snom D315 manual

Snom D315
8.4 · 1
PDF manual
 · 98 pages
English
manualSnom D315
© 2016 snom technology AG
Snom Technology AG
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v1.04

IP Phone D315 | D305

User Manual

View the manual for the Snom D315 here, for free. This manual comes under the category phones and has been rated by 1 people with an average of a 8.4. This manual is available in the following languages: English. Do you have a question about the Snom D315 or do you need help? Ask your question here

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General
BrandSnom
ModelD315 | 00004258
Productphone
EAN4260059582032
LanguageEnglish
FiletypeUser manual (PDF), Quickstart Guide (PDF), Datasheet (PDF)
Design
Handset typeWired handset
Wall mountableYes
Device lockYes
Product colorBlack, Blue
MountingDesk/Wall
Product typeIP Phone
Ports & interfaces
Ethernet LAN (RJ-45) ports2
USB 2.0 ports quantity1
Network
Ethernet LANYes
Ethernet LAN interface typeGigabit Ethernet
Networking standardsIEEE 802.1Q, IEEE 802.1x, IEEE 802.3af
Supported network protocolsSIP, DHCP, NTP, HTTP, HTTPS, TFTP, LDAP
Security algorithmsEAP, HTTPS, SRTP
Wi-FiNo
BluetoothNo
Management features
Display contacts list statusYes
Number of programmable keys5
Volume controlDigital
Phone features
Phonebook capacity1000 entries
Speed dialingYes
RedialingYes
Caller IDYes
Call waitingYes
Lines quantity- lines
Answering machineYes
Call holdYes
Conference callYes
Call forwardingYes
Call pick upYes
Call parkYes
Do not disturb functionYes
Number of VoIP accounts-
SIP registrar serverYes
Performance
Dual-Tone Multi-Frequency (DTMF) modesIn-band, Out-of band, SIP info
Audio
Voice codecsFR, G.711a, G.722, G.726, G.729ab
Comfort noise generation (CNG)Yes
Voice activity detectionYes
SpeakerphoneYes
Weight & dimensions
Width200 mm
Depth185 mm
Height120 mm
Weight720 g
Power
Power over Ethernet (PoE)Yes
Packaging content
Number of handles included1 pc(s)
Cables includedDC, LAN (RJ-45)
Operational conditions
Operating temperature (T-T)0 - 35 °C
Operating relative humidity (H-H)5 - 95 %
Storage temperature (T-T)-10 - 45 °C
Certificates
CertificationCE, FCC B
SafetyIEC 60950, CB
Display
TouchscreenNo
Backlight displayYes
Display number of lines4 lines
Camera
Front cameraNo
Logistics data
Harmonized System (HS) code85171800
show more

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Snom D315 below.

What is the weight of the Snom D315?

The Snom D315 has a weight of 720 g.

What certifications does the Snom D315 have?

The Snom D315 has the following certifications: CE, FCC B.

What is the height of the Snom D315?

The Snom D315 has a height of 120 mm.

What is the width of the Snom D315?

The Snom D315 has a width of 200 mm.

What is the depth of the Snom D315?

The Snom D315 has a depth of 185 mm.

Is the Snom D315 a wired handset?

Yes, the Snom D315 is a wired handset. This means that it requires a physical connection to a telephone line or network.

Can the Snom D315 be wall-mounted?

Yes, the Snom D315 is wall mountable. This feature allows users to securely mount the phone on a wall for convenience and space-saving.

How many Ethernet LAN ports does the Snom D315 have?

The Snom D315 has 2 Ethernet LAN (RJ-45) ports. This is useful for connecting multiple devices to the network using wired connections.

Does the Snom D315 support Gigabit Ethernet?

Yes, the Snom D315 supports Gigabit Ethernet. With this high-speed networking interface, users can experience faster data transfer rates and more efficient network performance.

What is the phonebook capacity of the Snom D315?

The Snom D315 has a phonebook capacity of 1000 entries. This offers users ample space to store and organize their contacts, making it easy to find and call them whenever needed.

How do I troubleshoot if the Snom D315 phone is not working properly?

To troubleshoot if the Snom D315 phone is not working properly, follow these steps: 1. Check the power supply: Ensure that the phone is properly connected to the power source. If using Power over Ethernet (PoE), make sure the network cable is securely plugged into the RJ45 connector labeled "NET". If PoE is not available, use the separately available 5V DC Snom power adapter and connect it to the connector labeled "5V DC". 2. Verify headset connection: If you are using a wired headset, connect it to the RJ audio jack labeled " ". For wireless headsets, connect the base station of your headset via the Snom EHS Adapter or use a Bluetooth-compatible adapter inserted into the USB port of the phone. Refer to the Quick Installation Guide of the Snom EHS Advanced or the manual of your wireless headset for detailed instructions. 3. Check network settings: Ensure that the phone is properly connected to the network. If DHCP is not supported in your network, manually enter the IP address, netmask, IP gateway, and DNS server. Contact your Internet service provider or network administrator for the correct settings. 4. Language and time zone selection: During initialization, select the desired language and time zone. Use the navigation key to make selections and save with the corresponding button. 5. Tone scheme selection: Select the tone scheme of your country, which affects the dial tone you hear when picking up the receiver. By following these troubleshooting steps, you can address common issues and ensure that the Snom D315 phone is functioning properly.

How do I troubleshoot if I am unable to make calls with the Snom D315 phone?

To troubleshoot if you are unable to make calls with the Snom D315 phone, follow these steps: 1. Check the network connection: Ensure that the phone is properly connected to the network. Verify that the Ethernet cable is securely plugged into the RJ45 connector labeled "NET" on the phone. 2. Verify network settings: If your network does not support DHCP, manually enter the IP address, netmask, IP gateway, and DNS server settings. Contact your network administrator or Internet service provider for the correct network settings. 3. Check call settings: Make sure that the call settings on the phone are configured correctly. Check if the phone is set to the correct SIP account or line, and verify that the call settings such as call forwarding, call waiting, and do not disturb are properly configured. 4. Verify dialing method: Ensure that you are using the correct dialing method. You can make calls by manually dialing the number, using speed dial, calling from the phone directory, or calling from the external directory. Select the appropriate method based on your preference and check if it is working properly. 5. Test with a different phone: If the issue persists, try using a different phone or device to make calls. This will help determine if the problem is specific to the Snom D315 phone or if it is related to the network or service provider. By following these troubleshooting steps, you can address common issues and resolve the problem of being unable to make calls with the Snom D315 phone.

How do I troubleshoot if the Snom D315 phone is not recognizing my audio device (handset, headset, speakerphone)?

To troubleshoot if the Snom D315 phone is not recognizing your audio device (handset, headset, speakerphone), follow these steps: 1. Check the physical connection: Ensure that the audio device is properly connected to the phone. For a wired headset or handset, make sure it is securely plugged into the corresponding audio jack. If using a speakerphone, ensure that it is connected correctly. 2. Verify compatibility: Ensure that the audio device is compatible with the Snom D315 phone. Check the user manual or product specifications to confirm compatibility. 3. Test with a different audio device: If the phone is still not recognizing the audio device, try using a different device. This will help determine if the issue is with the phone or the specific audio device. 4. Restart the phone: Sometimes, a simple restart can resolve recognition issues. Reboot the Snom D315 phone by pressing the "Reboot" option in the maintenance menu. Wait for the phone to restart and check if the audio device is now recognized. 5. Contact support: If the issue persists, contact Snom support for further assistance. Provide them with details about the audio device and the steps you have already taken to troubleshoot the problem. By following these troubleshooting steps, you can address the issue of the Snom D315 phone not recognizing your audio device.

How do I troubleshoot if the Snom D315 phone is not displaying the correct identity for outgoing calls?

To troubleshoot if the Snom D315 phone is not displaying the correct identity for outgoing calls, follow these steps: 1. Check the active identity: On the idle screen of the phone, look for the black phone symbol. This indicates the current outgoing identity for making calls. If there is more than one active identity, an arrow will precede the current outgoing identity. 2. Select a different identity: If the phone is not displaying the correct outgoing identity, you can manually select a different identity for the next call. Press the navigation key to access the list of active identities, and choose the desired identity for making calls. 3. Verify identity registration: Ensure that the identity is properly registered on the phone's web interface. If an identity is not properly registered, it may not be shown on the idle screen or available for selection. To deregister an identity, access the phone's web interface, go to Configuration > Identity (1-4), change the "Identity active" setting to "off," click on "Re-Register," and save the changes. By following these troubleshooting steps, you can address the issue of the Snom D315 phone not displaying the correct identity for outgoing calls.

How do I troubleshoot if I am unable to use different dialing methods (auto dial, redialing, calling from call history, phone directory, external directory) on the Snom D315 phone?

To troubleshoot if you are unable to use different dialing methods (auto dial, redialing, calling from call history, phone directory, external directory) on the Snom D315 phone, follow these steps: 1. Auto dial: Check if the auto dial feature is enabled in the phone's settings. Access the phone's web interface, go to Advanced Settings > Behavior > Phone Behavior, and select a time span in seconds from the drop-down menu. This will automatically dial the number on the display after the specified time has elapsed since the last digit was typed. 2. Redialing: Press the "Redial" button to show the last numbers dialed. Use the navigation keys to select the desired number and press the "Dial" button to redial that number. 3. Calling from call history: Press the corresponding button for dialed calls, received calls, or missed calls to open the respective call list. Use the navigation keys to select a call and press the "Dial" button to call that number. 4. Calling from phone directory: Press the function key underneath the phone's directory button or the designated key to open the phone's directory. Use the navigation keys to select a name or enter the first letter(s) of the name on the alphanumeric keypad. Press the "Dial" button to call the selected number. 5. Calling from external directory: Open the dial screen by lifting the handset or pressing the speakerphone key. Press the directory button to show the list of available directories and call lists. Select the external directory, such as LDAP, and use the navigation keys or alphanumeric keypad to select a name. Press the "Dial" button to call the selected number. By following these troubleshooting steps, you can address issues related to using different dialing methods on the Snom D315 phone.

How do I troubleshoot if the Snom D315 phone is not working properly?

To troubleshoot if the Snom D315 phone is not working properly, follow these steps: 1. Check the power supply: Ensure that the phone is properly connected to the power source. If using Power over Ethernet (PoE), make sure the network cable is securely plugged into the RJ45 connector labeled "NET". If PoE is not available, use the separately available 5V DC Snom power adapter and connect it to the connector labeled "5V DC". 2. Verify headset connection: If you are using a wired headset, connect it to the RJ audio jack labeled " ". For wireless headsets, connect the base station of your headset via the Snom EHS Adapter or use a Bluetooth-compatible adapter inserted into the USB port of the phone. Refer to the Quick Installation Guide of the Snom EHS Advanced or the manual of your wireless headset for detailed instructions. 3. Check network settings: Ensure that the phone is properly connected to the network. If DHCP is not supported in your network, manually enter the IP address, netmask, IP gateway, and DNS server. Contact your Internet service provider or network administrator for the correct settings. 4. Select language and time zone: During initialization, select the desired language and time zone. Use the navigation key to make selections and save with the corresponding button. 5. Verify dial tone: Select the tone scheme of your country to ensure you hear the correct dial tone when picking up the receiver. By following these troubleshooting steps, you can address common issues and ensure proper functionality of the Snom D315 phone.

How do I troubleshoot if I am unable to make calls with the Snom D315 phone?

To troubleshoot if you are unable to make calls with the Snom D315 phone, follow these steps: 1. Check the network connection: Ensure that the phone is properly connected to the network. Verify that the Ethernet cable is securely plugged into the RJ45 connector labeled "NET" on the phone. 2. Verify network settings: Make sure that the phone has the correct network settings. If DHCP is not supported in your network, manually enter the IP address, netmask, IP gateway, and DNS server. Contact your network administrator for the correct settings. 3. Check dialing method: Ensure that you are using the correct dialing method. The Snom D315 phone supports various dialing methods, including auto dial, redialing, calling from call history, phone directory, and external directory. Make sure you are using the appropriate method for the desired call. 4. Verify call settings: Check the call settings on the phone. Ensure that call forwarding, call barring, or any other call-related features are not enabled and are configured correctly. 5. Test with another phone: If the issue persists, try making a call using another phone connected to the same network. This will help determine if the problem is specific to the Snom D315 phone or the network itself. By following these troubleshooting steps, you can identify and resolve common issues that may prevent you from making calls with the Snom D315 phone.

How do I troubleshoot if the Snom D315 phone is not recognizing my audio device (handset, headset, speakerphone)?

To troubleshoot if the Snom D315 phone is not recognizing your audio device (handset, headset, speakerphone), follow these steps: 1. Check the physical connection: Ensure that the audio device is properly connected to the phone. For a wired headset or handset, make sure it is securely plugged into the corresponding audio jack on the phone. If using a speakerphone, ensure that it is connected correctly. 2. Verify compatibility: Ensure that the audio device is compatible with the Snom D315 phone. Check the user manual or product specifications to confirm compatibility. 3. Test with another device: If possible, test the audio device with another compatible device to determine if the issue is with the device itself or the phone. If the audio device works with another device, the problem may be specific to the Snom D315 phone. 4. Restart the phone: Try restarting the Snom D315 phone by pressing the power button or disconnecting and reconnecting the power source. This can help refresh the system and resolve any temporary issues. 5. Update firmware: Check if there are any firmware updates available for the Snom D315 phone. Updating the firmware can sometimes resolve compatibility issues and improve device recognition. By following these troubleshooting steps, you can address common issues related to audio device recognition on the Snom D315 phone.

How do I troubleshoot if the Snom D315 phone is not displaying the correct identity for outgoing calls?

To troubleshoot if the Snom D315 phone is not displaying the correct identity for outgoing calls, follow these steps: 1. Check the active identity: On the Snom D315 phone, the current outgoing identity is indicated by a black phone symbol. If there is more than one active identity, an arrow will precede the current outgoing identity. Use the navigation key to select a different identity for the next call. 2. Verify identity registration: Ensure that the identity is properly registered on the phone. Inactive identities are not shown on the idle screen and cannot be called or selected as the outgoing identity. To deregister an identity, access the phone's web interface and navigate to Configuration > Identity (1-4). Change the "Identity active" setting to "off", click on "Re-Register", and then click on "Save". 3. Test with other identities: If you have multiple identities configured on the Snom D315 phone, try selecting a different identity as the outgoing identity for making calls. Press the navigation key to access the list of active identities and choose a different one. By following these troubleshooting steps, you can address issues related to the display of the correct identity for outgoing calls on the Snom D315 phone.

How do I troubleshoot if I am unable to use different dialing methods (auto dial, redialing, calling from call history, phone directory, external directory) on the Snom D315 phone?

To troubleshoot if you are unable to use different dialing methods (auto dial, redialing, calling from call history, phone directory, external directory) on the Snom D315 phone, follow these steps: 1. Auto dial: Check if the auto dial feature is enabled. Access the phone's web interface and navigate to the Advanced Settings page, Behavior tab, Phone Behavior section. Ensure that the Auto Dial setting is enabled and set to the desired time span in seconds. 2. Redialing: Press the " " key to show the last numbers dialed. Use the navigation key to select the desired number and press the " " key to dial it. 3. Calling from call history: Press the " " key to open the respective call list (dialed calls, received calls, or missed calls). Use the navigation key to select a call and press the " " key to dial the number. 4. Calling from phone directory: Press the function key underneath the " " key or the P3 key to open the phone's directory. Use the navigation key to select a name or enter the first letter(s) of the name on the alphanumeric keypad. Press the " " key to dial the number. 5. Calling from external directory: Open the dial screen by lifting the handset or pressing the speakerphone key. Press the " " key to show the list of available directories and call lists. Select the external directory (e.g., LDAP) and use the navigation key to select a name or enter the first letter(s) of the name. Press the " " key to dial the number. By following these troubleshooting steps, you can address issues related to different dialing methods on the Snom D315 phone.

Is the manual of the Snom D315 available in English?

Yes, the manual of the Snom D315 is available in English .

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