Samsung QLED QE65Q80R manual

Samsung QLED QE65Q80R
7.7 · 3
PDF manual
 · 84 pages
English
manualSamsung QLED QE65Q80R

06 Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review
the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.
samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.
This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may
be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance
of the product.
To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update
functions on the TV's menu (
> Settings > Support > Software Update > Update Now or Auto update).

The TV won’t turn on.

Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing
a solid red.
Try pressing the button at the bottom of the TV to make sure that the problem is not with the remote
control. If the TV turns on, refer to The remote control does not work”.

There is no picture/video/sound, or a distorted picture/video/sound from an external

device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.

Make sure the connection to the device is correct and that all cables are fully inserted.
Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.
Confirm that the correct input source has been selected ( > Source).
Perform a TV self diagnosis to determine if the problem is caused by the TV or the device ( > Settings
> Support > Self Diagnosis > Start Picture Test or Start Sound Test).
If the test results are normal, reboot the connected devices by unplugging each device's power cord and
then plugging it in again. If the issue persists, refer to the connection guide in the user manual of the
connected device.
If you are not using a cable box or satellite box, and your TV is receiving TV signals from an antenna or a
cable wall connector, run Auto Tuning to search for channels (
> Settings > Broadcasting > (Auto
Tuning Settings) > Auto Tuning).
The Auto Tuning Settings may not appear depending on the model or geographical area.
If you are using a cable box or satellite box, please refer to the cable box or satellite box manual.
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Manual

View the manual for the Samsung QLED QE65Q80R here, for free. This manual comes under the category televisions and has been rated by 3 people with an average of a 7.7. This manual is available in the following languages: English. Do you have a question about the Samsung QLED QE65Q80R or do you need help? Ask your question here

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Samsung QLED QE65Q80R specifications

Below you will find the product specifications and the manual specifications of the Samsung QLED QE65Q80R.

General
BrandSamsung
ModelQLED QE65Q80R
Producttelevision
LanguageEnglish
FiletypeUser manual (PDF)

Frequently Asked Questions

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Samsung QLED QE65Q80R below.

What's the best viewing distance for my Samsung television?

The ideal viewing distance for your Samsung television depends on the screen size. As a rule of thumb you can assume that approximately 2.4 times the screen diagonal is the ideal viewing distance.

My television has no signal anymore, now what?

If your television has no signal, you can check the following: - Check whether your television is set to the correct source. - Check if your TV receiver is properly connected via the HDMI or SCART input.

What screen dimensions does my television have?

The size of your television is usually expressed in inches, 1 inch is 2.54 centimetres. The size is the diagonal size of your television, so you measure the screen from bottom left to top right.

What is HDMI?

HDMI stands for High-Definition Multimedia Interface. An HDMI cable is used to transport audio and video signals between devices.

Can bluetooth devices of different brands be connected to each other?

Yes, bluetooth is a universal method that allows different devices equipped with bluetooth to connect to each other.

Is the manual of the Samsung QLED QE65Q80R available in English?

Yes, the manual of the Samsung QLED QE65Q80R is available in English .

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