Samsung HG55EE690DB manual

Samsung HG55EE690DB
9.1 · 2
PDF manual
 · 83 pages
English
manualSamsung HG55EE690DB
24
English

Connecting the MediaHub HD

Output to any external source connected to MediaHub HD on the hotel desk.
TV Rear Panel
MediaHub HD Rear
2
HDMI cable
1
RS-232
Data Cable
The rear panel may differ depending on the model.
1. Connect the RJP port of the TV and the RS/232 port of the MediaHub HD.
2. Connect the HDMI IN 1, 2 or 3 port of the TV and the HDMI port of the MediaHub HD.
MediaHub HD
The MediaHub HD is a hardware module that has different Audio Video inputs (A/V, Audio, PC, HDMI and USB)
and corresponding outputs. The corresponding output sources connect from MediaHub to the TV. MediaHub
communicates with the TV via RS232. Hot Plug & Play is a function that allows hotel guests to connect an
external source to the MediaHub. MediaHub communicates with the TV by sending messages regarding Active/
Inactive sources. The TV switches to the Active external source.
You have to connect the HDMI of the MediaHub to the HDMI IN 3 port of the TV.
When the TV is on, connect the TV and the RJP within 10 seconds.
Special features
PIP
Auto Detection

Manual

View the manual for the Samsung HG55EE690DB here, for free. This manual comes under the category televisions and has been rated by 2 people with an average of a 9.1. This manual is available in the following languages: English. Do you have a question about the Samsung HG55EE690DB or do you need help? Ask your question here

Index

Need help?

Do you have a question about the Samsung and is the answer not in the manual?

  • Receive updates on solutions
  • Get answers to your question

Question and answer

Number of questions: 0

Samsung HG55EE690DB specifications

Below you will find the product specifications and the manual specifications of the Samsung HG55EE690DB.

The Samsung HG55EE690DB television features a display diagonal of 55 inches with Full HD resolution of 1920 x 1080 pixels, providing clear and sharp images for an enhanced viewing experience. The screen shape is flat, offering a sleek and modern design that is well-suited for various hospitality settings. The display has a native aspect ratio of 16:9 and supports graphics resolutions up to 1920 x 1080 (HD 1080). This hospitality display model does not support 3D viewing but offers a dynamic contrast ratio known as Mega Contrast for vibrant colors and deep blacks. The tuner type is both analog and digital, allowing for versatile connectivity options. The display diagonal is 138 centimeters, providing a large viewing area for guests to enjoy their favorite content. Samsung's HE69X hospitality display series, including the HG55EE690DB, offers premium interactive guest services through various features such as LYNK REACH 4.0 content management solution. This allows hotel managers to deliver customized messages, promotional offers, and local attraction information directly to guest rooms. With a focus on improving operational efficiency and guest satisfaction, the HE69X displays provide an all-in-one content and entertainment center for an elevated guest experience.

General
BrandSamsung
ModelHG55EE690DB | HG55EE690DB
Producttelevision
EAN8806088417301
LanguageEnglish
FiletypeUser manual (PDF), Installation Guide (PDF)
Display
Display diagonal55 "
HD typeFull HD
Display resolution1920 x 1080 pixels
Native aspect ratio16:9
Supported graphics resolutions1920 x 1080 (HD 1080)
Display brightness- cd/m²
Dynamic contrast ratio marketing nameMega Contrast
Response time- ms
Display diagonal (metric)138 cm
Motion interpolation technology-
Screen shapeFlat
Display technologyLED
Display diagonal55 "
HD typeFull HD
Display resolution1920 x 1080 pixels
Native aspect ratio16:9
Supported graphics resolutions1920 x 1080 (HD 1080)
Display brightness- cd/m²
Dynamic contrast ratio marketing nameMega Contrast
Response time- ms
Display diagonal (metric)138 cm
Screen shapeFlat
Smart modesGame, Music, Sports
Picture processing technologySamsung Wide Color Enhancer Plus
Display technologyLED
Other features
3DNo
Built-in speaker(s)Yes
Clock functionYes
Channel list copy functionYes
SwivelingYes
A++
Annual energy consumption83 kWh
Batteries includedYes
H.Browser compatibilityYes
Software clockYes
Security modeYes
RJ-12 ports quantity1
Content management solutionSamsung LYNK REACH, Samsung LYNK SINC
LYNK REACH version4.0
LYNK REACH server compatibilityYes
LYNK DRM supportedYes
Auto source modeYes
My Channel functionYes
Logo display with time-out setting (BMP/movie)Yes
Soundbar compatibilityYes
Power on modeYes
3DNo
Built-in speaker(s)Yes
SwivelingYes
H.Browser compatibilityYes
LYNK REACH server compatibilityYes
Yes
TV tuner
Tuner typeAnalog & digital
Analog signal format system-
Digital signal format systemDVB-C, DVB-S2, DVB-T2
Auto channel searchYes
Tuner typeAnalog & digital
Analog signal format system-
Digital signal format systemDVB-C, DVB-S2, DVB-T2
Auto channel searchYes
Smart TV
Smart TVYes
Internet TVYes
Hybrid Broadcast Broadband TV (HbbTV)Yes
Smart modesGame, Music, Sports
Audio
Number of speakers2
RMS rated power20 W
Audio decodersDTS, Dolby Digital, Dolby Digital Plus
Number of speakers2
RMS rated power20 W
Audio decodersDTS, Dolby Digital, Dolby Digital Plus
Ports & interfaces
HDMI ports quantity3
PC in (D-Sub)Yes
DVI portNo
DVI-D ports quantity0
Ethernet LAN (RJ-45) ports1
Headphone outputs2
USB 2.0 ports quantity2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity0
Component video (YPbPr/YCbCr) in1
Composite video in1
Digital audio optical out1
PC Audio inYes
Common interface (CI)-
Common interface Plus (CI+)Yes
Common interface Plus (CI+) version1.3
S-Video inputs quantity0
Consumer Electronics Control (CEC)Anynet+
Audio Return Channel (ARC)Yes
VGA (D-Sub) ports quantity1
RF ports quantity1
HDMI ports quantity3
PC in (D-Sub)Yes
DVI portNo
DVI-D ports quantity0
Ethernet LAN (RJ-45) ports1
USB 2.0 ports quantity2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity0
Component video (YPbPr/YCbCr) in1
Composite video in1
Digital audio optical out1
PC Audio inYes
Common interface (CI)-
Common interface Plus (CI+)Yes
Common interface Plus (CI+) version1.3
S-Video inputs quantity0
Consumer Electronics Control (CEC)Anynet+
VGA (D-Sub) ports quantity1
RF ports quantity1
RJ-12 ports quantity1
Network
Wi-FiYes
Ethernet LANYes
BrowsingYes
BluetoothYes
Web browserYes
Wi-FiYes
Ethernet LANYes
Web browserYes
BluetoothYes
Management features
Electronic Program Guide (EPG)Yes
On Screen Display (OSD)Yes
Number of OSD languages27
Picture-in-PictureYes
On/Off timerYes
Auto power offYes
Voice controlYes
Basic hotel modeYes
ECO modeYes
Smoovie compatibilityYes
Music mode backlight on/offYes
Performance
Teletext functionYes
Subtitles functionYes
Processor cores4
Plug and PlayYes
Game modeYes
Picture processing technologySamsung Wide Color Enhancer Plus
Digital Clean ViewYes
ConnectShare (HDD)Yes
ConnectShare (USB)Yes
External clock compatibilityYes
USB cloningYes
4K Ultra HD upscalingYes
Smart TVYes
Internet TVYes
Hybrid Broadcast Broadband TV (HbbTV)Yes
Electronic Program Guide (EPG)Yes
On Screen Display (OSD)Yes
Picture-in-PictureYes
Auto power offYes
Teletext functionYes
Plug and PlayYes
Game modeYes
ConnectShare (HDD)Yes
ConnectShare (USB)Yes
Voice controlYes
Power on modeYes
Design
Product colorTitanium
VESA mountingYes
On/off switch-
Swivel angle range-90 - 90 °
Product colorTitanium
VESA mountingYes
On/off switch-
Power
Power consumption (typical)60 W
Power consumption (standby)0.5 W
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (typical)60 W
Power consumption (standby)0.5 W
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
84 kWh
G
Energy efficiency scaleA to G
Weight & dimensions
Width (without stand)1241.6 mm
Width (with stand)1241.6 mm
Weight (without stand)- g
Depth (without stand)54.8 mm
Height (without stand)715.6 mm
Depth (with stand)226.5 mm
Height (with stand)773.8 mm
Width (without stand)1241.6 mm
Width (with stand)1241.6 mm
Weight (without stand)16000 g
Depth (without stand)54.8 mm
Height (without stand)715.6 mm
Depth (with stand)226.5 mm
Height (with stand)773.8 mm
Weight (with stand)18900 g
Packaging content
Handheld remote controlYes
Remote control typeTM1240A
Cables includedAC, USB
Mounting kitYes
Handheld remote controlYes
Batteries includedYes
Remote control typeTM1240A
Cables includedAC, USB
Mounting kitYes
Packaging data
Quick start guideYes
Package width1424 mm
Package depth140 mm
Package height812 mm
Package weight24100 g
Hospitality features
Subtitles functionYes
Hospitality home menuYes
Welcome messageYes
External clock compatibilityYes
Software clockYes
Hospitality Plug and PlayYes
USB cloningYes
Security modeYes
Content management solutionSamsung LYNK REACH, Samsung LYNK SINC
LYNK REACH version4.0
Auto source modeYes
My Channel functionYes
Smoovie compatibilityYes
Logo display with time-out setting (BMP/movie)Yes
Soundbar compatibilityYes
Music mode backlight on/offYes
show more

Frequently Asked Questions

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Samsung HG55EE690DB below.

What's the best viewing distance for my Samsung television?

The ideal viewing distance for your Samsung television depends on the screen size. As a rule of thumb you can assume that approximately 2.4 times the screen diagonal is the ideal viewing distance.

My television has no signal anymore, now what?

If your television has no signal, you can check the following: - Check whether your television is set to the correct source. - Check if your TV receiver is properly connected via the HDMI or SCART input.

What screen dimensions does my television have?

The size of your television is usually expressed in inches, 1 inch is 2.54 centimetres. The size is the diagonal size of your television, so you measure the screen from bottom left to top right.

What is HDMI?

HDMI stands for High-Definition Multimedia Interface. An HDMI cable is used to transport audio and video signals between devices.

Can bluetooth devices of different brands be connected to each other?

Yes, bluetooth is a universal method that allows different devices equipped with bluetooth to connect to each other.

What is the screen size of the Samsung HG55EE690DB?

The screen size of the Samsung HG55EE690DB is 55 ".

What is the screen resolution of the display of the Samsung HG55EE690DB?

The screen resolution of the Samsung HG55EE690DB is 1920 x 1080 pixels.

Does Samsung HG55EE690DB have a Full HD HD type?

Yes, Samsung HG55EE690DB has a Full HD HD type. This means that the television provides a high-quality picture with a resolution of 1920 x 1080 pixels, allowing for a crisp and clear viewing experience.

Is Samsung HG55EE690DB a 3D television?

No, Samsung HG55EE690DB is not a 3D television. This means that it does not support 3D content and is designed for traditional two-dimensional viewing.

Does Samsung HG55EE690DB have a Mega Contrast dynamic contrast ratio?

Yes, Samsung HG55EE690DB has a Mega Contrast dynamic contrast ratio. This indicates that the television is capable of displaying deep blacks and bright whites, resulting in enhanced image quality and visual depth compared to models with lower contrast ratios.

Is Samsung HG55EE690DB a Smart TV with internet capabilities?

Yes, Samsung HG55EE690DB is a Smart TV with internet capabilities. This means that users can access online content and streaming services directly from the television, providing a wider range of entertainment options.

Does Samsung HG55EE690DB have built-in speakers?

Yes, Samsung HG55EE690DB has built-in speakers. This eliminates the need for external audio devices and allows for a convenient and immersive audio experience while watching TV.

How can I adjust the display resolution on the Samsung HG55EE690DB television?

To adjust the display resolution on the Samsung HG55EE690DB television, follow these steps: 1. Press the Menu button on your remote control to access the TV's menu. 2. Use the arrow keys on the remote control to navigate to the "Settings" or "Setup" option and press Enter. 3. In the settings menu, look for the "Display" or "Picture" option and select it. 4. Within the display settings, you should find an option called "Resolution" or "Screen Resolution". Select this option. 5. A list of available resolutions will be displayed. Use the arrow keys to highlight the desired resolution, such as "1920 x 1080", and press Enter to confirm your selection. 6. The TV will adjust the display resolution accordingly. If the new resolution is not suitable, you can repeat the steps and choose a different resolution. By following these steps, you can easily adjust the display resolution on your Samsung HG55EE690DB television to your preferred setting.

Why is the screen size of my Samsung HG55EE690DB television not displaying correctly?

The screen size of your Samsung HG55EE690DB television may not be displaying correctly due to the following reasons: 1. Incorrect Display Settings: Check the display settings on your television to ensure that the correct screen size is selected. Navigate to the TV's menu, go to the "Settings" or "Setup" option, and look for the "Display" or "Picture" settings. Make sure the screen size is set to the appropriate value for your television, which is 55 inches (138 cm) for the HG55EE690DB model. 2. Overscan or Underscan: Sometimes, the TV may be set to overscan or underscan the display, which can result in the screen size not being displayed correctly. Look for an option called "Overscan" or "Screen Fit" in the display settings and disable it to ensure that the entire screen is visible. 3. Signal Source: If you are using external devices such as a cable box or DVD player, make sure that the signal source is set to the correct resolution and aspect ratio. Check the settings on the external device and adjust them accordingly. By checking and adjusting these settings, you should be able to resolve any issues with the screen size not displaying correctly on your Samsung HG55EE690DB television.

How do I swivel the stand of the Samsung HG55EE690DB television?

To swivel the stand of the Samsung HG55EE690DB television, follow these steps: 1. Locate the Bracket Holder Swivel on the bottom of the stand. 2. Determine the desired swivel angle: 20°, 60°, or 90°. 3. For a 20° swivel, insert the prong on the bottom of the stand through the curved hole in the Bracket Holder Swivel marked 20°. Secure the Bracket Holder Swivel to the stand using the three supplied screws. 4. For a 60° swivel, insert the prong on the bottom of the stand through the curved hole in the Bracket Holder Swivel marked 60°. Secure the Bracket Holder Swivel to the stand using the three supplied screws. 5. For a 90° swivel, remove the Bracket Holder Swivel and screw the three supplied screws directly into the stand. 6. Ensure that the stand is securely attached to the floor, desk, or dresser top as described in the installation instructions. By following these steps, you can easily swivel the stand of your Samsung HG55EE690DB television to the desired angle for optimal viewing.

Why is the sound output of my Samsung HG55EE690DB television lower than expected?

The sound output of your Samsung HG55EE690DB television may be lower than expected due to the following reasons: 1. Volume Settings: Check the volume settings on your television to ensure that the volume is not set too low. Press the Volume Up button on your remote control or navigate to the volume settings in the TV's menu and increase the volume to the desired level. 2. Audio Output Settings: Verify that the audio output settings are correctly configured. Navigate to the TV's menu, go to the "Settings" or "Audio" option, and check the audio output settings. Ensure that the selected output mode (e.g., TV speakers, external speakers) matches your setup. 3. External Devices: If you have connected external devices such as a soundbar or home theater system, ensure that they are properly connected and powered on. Check the volume settings on the external devices and adjust them accordingly. 4. Audio Source: If the low sound output is specific to certain channels or sources, check the audio settings for those sources. Some sources may have their own volume controls or audio settings that need to be adjusted. By checking and adjusting these settings, you should be able to resolve any issues with the sound output being lower than expected on your Samsung HG55EE690DB television.

What are the dimensions and weight of the Samsung HG55EE690DB television with and without the stand?

The dimensions and weight of the Samsung HG55EE690DB television are as follows: - Without Stand: - Width: 1,535.6 mm - Height: 883.9 mm - Depth: 54.9 mm - Weight: 19.5 kg - With Stand: - Width: 1,535.6 mm - Height: 953.9 mm - Depth: 349.1 mm - Weight: 20.5 kg Please note that these dimensions and weights are approximate and may vary slightly. It is important to refer to the dimensions provided prior to performing the installation of your Samsung HG55EE690DB television.

How can I change the display resolution on the Samsung HG55EE690DB television?

To change the display resolution on the Samsung HG55EE690DB television, follow these steps: 1. Press the Menu button on your remote control to access the TV's menu. 2. Use the arrow keys on the remote control to navigate to the "Settings" or "Setup" option and press Enter. 3. In the settings menu, look for the "Display" or "Picture" option and select it. 4. Within the display settings, you should find an option called "Resolution" or "Screen Resolution". Select this option. 5. A list of available resolutions will be displayed. Use the arrow keys to highlight the desired resolution, such as "1920 x 1080", and press Enter to confirm your selection. 6. The TV will adjust the display resolution accordingly. If the new resolution is supported by your TV and connected devices, you should see the changes immediately. Note: It is important to choose a resolution that is supported by both your TV and the connected devices (such as a cable box or gaming console). If you select an unsupported resolution, the TV may not display anything or show an error message. Refer to the user guide of your TV or the connected devices for more information on supported resolutions.

Why is the stand of the Samsung HG55EE690DB television not swiveling properly?

The stand of the Samsung HG55EE690DB television may not be swiveling properly due to incorrect configuration or improper attachment. Here are the steps to troubleshoot the issue: 1. Ensure that the TV is securely attached to the floor, desk, or dresser top as described in the installation instructions. 2. Check the swivel angle setting of the stand. By default, the stand ships with a swivel angle set to 20 degrees. 3. If you want to configure the TV to swivel 20 degrees left and right, insert the prong on the bottom of the stand through the curved hole in the Bracket Holder Swivel marked 20°. Then, fix the Bracket Holder Swivel to the stand using the three supplied screws. 4. If you want to configure the TV to swivel 60 degrees left and right, follow the same steps as above but insert the prong through the curved hole marked 60°. 5. If you want to configure the TV to swivel 90 degrees left and right, remove the Bracket Holder Swivel and screw the three supplied screws into the stand. By following these steps, you should be able to properly configure the swivel function of the stand on the Samsung HG55EE690DB television.

What is the screen size (diagonal) of the Samsung HG55EE690DB television?

The screen size (diagonal) of the Samsung HG55EE690DB television is mentioned in the manual. According to the manual, the optimal screen size for this television model is 32" to 55". Unfortunately, the specific screen size in inches is not provided in the extracted information from the manual. However, it is important to note that the screen size may vary depending on the model and version of the television. To obtain the exact screen size in inches for your Samsung HG55EE690DB television, please refer to the product specifications or user manual provided by Samsung.

Why is the sound output of the Samsung HG55EE690DB television not working?

There is no specific information available in the extracted manual regarding the sound output not working on the Samsung HG55EE690DB television. However, there are a few general troubleshooting steps you can try: 1. Check the volume level: Ensure that the volume is not muted or set to a very low level. Use the volume buttons on the remote control or the TV itself to increase the volume. 2. Check the audio source: Make sure that the correct audio source is selected. Press the Source or Input button on the remote control to cycle through the available audio sources (e.g., HDMI, AV, etc.). 3. Check the audio cables: Ensure that the audio cables (e.g., HDMI, RCA, etc.) are securely connected to both the TV and the external audio device (e.g., soundbar, speakers, etc.). Try unplugging and re-plugging the cables to ensure a proper connection. 4. Restart the TV: Sometimes, a simple restart can resolve audio issues. Turn off the TV, unplug it from the power source, wait for a few minutes, and then plug it back in and turn it on. If the above steps do not resolve the issue, it is recommended to consult the user manual or contact Samsung customer support for further assistance.

What are the dimensions (WxHxD) of the Samsung HG55EE690DB television with and without the stand?

The dimensions (WxHxD) of the Samsung HG55EE690DB television are as follows: 1. With Stand: The width is approximately 559.6 mm, the height is approximately 670.0 mm, and the depth is approximately 226.5 mm. 2. Without Stand: The width is approximately 559.6 mm, the height is approximately 513.5 mm, and the depth is approximately 168.7 mm. Please note that these dimensions are approximate and may vary slightly. It is always recommended to refer to the dimensions provided in the user manual or product specifications for precise measurements.

Is the manual of the Samsung HG55EE690DB available in English?

Yes, the manual of the Samsung HG55EE690DB is available in English .

Is your question not listed? Ask your question here

No results