9.1 Requirements Before Contacting Samsung Customer
Service Center
9.1.1 Testing the Product
Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,
contact Samsung Customer Service Center.
Check if your product is operating normally by using the product test function.
If the screen is turned off and the power indicator blinks even though the product is properly connected
to a PC, perform a self-diagnosis test.
1 Power off both the PC and product.
2 Disconnect the cable from the product.
3 Power on the product.
4If the Check Signal Cable message appears, the product is working normally.
If the screen remains blank, check the PC system, video controller and cable.
9.1.2 Checking the Resolution and Frequency
For a mode that exceeds the supported resolution (refer to "10.3Standard Signal Mode Table"), the
message Not Optimum Mode. will appear for a short time.
9.1.3 Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off. Check the cable connection between the product
and PC, and ensure the connection is secure.
(Refer to "3.2Connecting and Using a PC")
Screen issue
The power LED is off. The screen will not switch
on.
Check that the power cable is connected
correctly (Refer to "3.2Connecting and Using a
PC")
The message Check Signal Cable appears. Check that the cable is properly connected to the
product. (Refer to "3.2Connecting and Using a
PC")
Check that the device connected to the product is
powered on.
Manual
View the manual for the Samsung C27A550U here, for free. This manual comes under the category monitors and has been rated by 1 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Samsung C27A550U or do you need help? Ask your question here
1280 x 960,1024 x 768 (XGA),1280 x 1024 (SXGA),1440 x 900 (WXGA+),1600 x 1200 (UXGA),1680 x 1050 (WSXGA+),1920 x 1080 (HD 1080),640 x 480 (VGA),800 x 600 (SVGA)
Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Samsung C27A550U below.
What screen dimensions does my monitor have?
The size of your monitor is usually expressed in inches, 1 inch is 2.54 centimetres. The size is the diagonal size of your monitor, so you measure the screen from bottom left to top right.
What is HDMI?
HDMI stands for High-Definition Multimedia Interface. An HDMI cable is used to transport audio and video signals between devices.
What is the screen size of the Samsung C27A550U?
The screen size of the Samsung C27A550U is 27 ".
What is the screen resolution of the display of the Samsung C27A550U?
The screen resolution of the Samsung C27A550U is 1920 x 1080 pixels.
Is the manual of the Samsung C27A550U available in English?
Yes, the manual of the Samsung C27A550U is available in English .
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Do you have a question about the Samsung and is the answer not in the manual?
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