7
EN
What to Do if You are in Doubt or You have a Problem Becoming familiar with a new appliance always takes a little time. If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of an unnecessary service call. ◆
The following are normal occurrence s.
• Condensation inside th e oven
• Air flow around the door and outer casing
• Light reflection arou nd the door and outer casing
• Steam escaping from arou nd the door or vents
◆
The food is not cooked at all
• Has the timer been set correctly, and the
Start/Scan On
function pressed?
• Is the door close?
• The electric circuit ma y have been overloaded, and may have caused the fuse to
have blown.
◆
The food is either overcooked or undercooked
• Was the approp riate cooking length set for t he type of food?
• Was an appropriate power level chosen ?
◆
Sparking occurs in the oven
This is known as arcing and can be caused by
• A dish with metal trimmings
• A fork or other metal ute nsil inside the oven
• Aluminium foil being t oo close to the oven walls
(NB foil can be used to cover f ood - do not allow to get too close to oven wall)
◆
The oven causes int erference with radios or te levisions
• Slight interference may be observed on televisi ons or radios when the oven is
operating. This is normal.
* Soluti on: Instal l the oven away from te levisions , radios and ae rials.
• If interference is d etected by the oven’s microp rocessor, the display may b e reset.
* Soluti on: Disconne ct the power plug an d reconnect it . Reset the ti me.
◆
“ERROR” message
• Scan error
LCD : PLUG OFF AND IN
• Not complete fast prehe art in 30min
LCD : PREHEATI NG - Er
PRES S “CANCE L”
• Sensor open
LCD1 : SENSOR OPEN - Er
LCD2 : PRESS “CANCEL”
• Sensor short
LCD1 : SENSOR S HORT - Er
LCD2 : PRESS “CANCEL”I f the above guidelines do not ena ble you to solve
the problem, then contact yo ur local Samsung customer service centre.
Please have the following information ready; • The model and serial numbers, normally printed on the rear of the oven • Your warranty details • A clear description of the problem Then contact your local dealer or SAMSUNG aftersales service. Samsung Electronics does not have any responsibility for food items and cooking instructions developed for the Smart Oven. Malfunction
(Fault)
Possible ca use Note/Co rrection
Scan on function
does not work.
The Scan On button has
not been pressed before
trying to scan.
Press the Scan On button (The
Scan On and Start button is the
same one.) LCD will display
"SCANNING" when bu tton is
correctly pressed.
The Smart C ode
doesn’t scan.
Smart Code is not correct ly
positioned a gainst the
scanner.
Position Smart Code at the center
of scanner. If possible, in a
horizontal position.
Smart Code is damaged eg
torn or creased.
Follow on-pack cook instructions.
The Smart Code is too far
from scanner.
Try to scan Smart C ode within 4cm
of scanner.
The Smart Code is swiped
across the scanne r.
Hold Smart Code still for a few
seconds.
A normal barcode is
positioned a gainst the
scanner.
Locate th e Smart Code on the pack
and position agai nst the scanner.
The Smart Oven icon on the pack
indicates whether the fo od can be
cooked in the Smart Oven.
Normal barcode Smart Code
ijlXX`\l|TWZX ]ZhUGGwG^GG{ SGkGY^SGYWW\GGXa\XGwt
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