Polycom VVX 311 manual

Polycom VVX 311
5.8 · 2
PDF manual
 · 230 pages
English
manualPolycom VVX 311
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 80

This feature is not available for VVX 101 and 201 phones. Check with your system administrator to find out
if this feature is available on your phone.

To manage a participant in a conference call:

1 Initiate a conference call.
2 Select Manage. If you’re in the Calls screen, highlight the conference first.
3 Select the participant you want to manage.
4 Do one of the following:
Select Far Mute to mute the participant. The muted participant can hear everyone, but no one can
hear the muted participant.
Select Hold to hold the participant. The held participant cannot hear anyone, and no one can hear
the held participant.
Select Remove to remove the participant from the conference, end the conference call, and
create an active call between you and the participant still in the call.
Select Information to view information about the participant’s call status. When you select
Information, a screen is displayed listing the person’s information, as shown next.
5 Select Back to exit the conference management function.

Skype for Business Conference Calls

When you are signed into Polycom with Skype for Business on your VVX business media phone, you can
initiate audio conference calls with your Skype for Business contacts from your phone. You can also manage
conference participants, enable announcements, and lock a conference.
You can manage a maximum of 8 Skype for Business conference calls on VVX 201 phones and 24 Skype
for Business conference calls at a time on VVX 300 series, 400 series, 500 series, and 600 series phones.
However, you can have only one active audio conference call in progress on your phone.
This feature is not available for VVX 101 and 1500 phones. Check with your system administrator to find
out if this feature is available on your phone.

Initiating a Skype for Business Conference Call

You can initiate a Skype for Business conference call on your phone or in the Skype for Business client.
Note: Join Skype for Business conferences from the calendar
You can join Skype for Business conference calls from the calendar on your phone, if enabled. See
the section Join Skype for Business Meetings from the Calendar for more information.

View the manual for the Polycom VVX 311 here, for free. This manual comes under the category office phones and has been rated by 2 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Polycom VVX 311 or do you need help? Ask your question here

Need help?

Do you have a question about the Polycom and is the answer not in the manual?

  • Receive updates on solutions
  • Get answers to your question

Question and answer

Number of questions: 13
G
Gretchen HollernFebruary 23, 2024

record voice mail messages and to have two messages one for the week and one for the weekend.

B
Bonnie IrishJune 27, 2024

configuration

G
GeorgeJuly 28, 2023

I did not receive the pin to access voicemails when I replaced a worker, how to clear it and reset the pin?

The Polycom VVX 311 is an office phone designed to provide reliable and efficient communication in business environments. It offers a range of features and functionality to enhance productivity and streamline daily operations. First and foremost, the Polycom VVX 311 delivers high-quality audio performance, ensuring clear and crisp conversations. With HD voice technology, it eliminates background noise and provides an immersive calling experience. The phone also supports Polycom Acoustic Fence and NoiseBlock, which further enhance call clarity by minimizing external disturbances. The VVX 311 features a user-friendly interface with a color display and intuitive navigation buttons. With programmable line keys, users can easily access frequently used functions or speed dial numbers. The phone also offers a busy lamp field (BLF) feature, allowing users to monitor the status of their colleagues' lines. In terms of connectivity, the VVX 311 supports Power over Ethernet (PoE), eliminating the need for separate power cables. It also includes two Ethernet ports, enabling easy integration with other devices such as a computer or headset. The VVX 311 is compatible with various unified communication platforms, ensuring seamless integration into existing office setups. It supports industry-standard protocols such as SIP and features a built-in web browser for easy configuration and management. Overall, the Polycom VVX 311 offers a reliable and user-friendly solution for office communication. With its high-quality audio, intuitive interface, and compatibility with various platforms, it helps businesses streamline their communication processes and improve efficiency.

General
BrandPolycom
ModelVVX 311
Productoffice phone
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Polycom VVX 311 below.

How do I adjust the volume on my Polycom VVX 311 office phone?

To adjust the volume on your Polycom VVX 311 office phone, simply press the volume up or volume down buttons located on the side of the phone. You can increase or decrease the volume to a comfortable level.

How do I transfer a call to another extension using my Polycom VVX 311 office phone?

To transfer a call to another extension, simply press the "Transfer" button on your Polycom VVX 311 office phone. Then, dial the extension number of the person you want to transfer the call to and press the "Transfer" button again. The call will be transferred.

How can I set up speed dial for frequently called numbers on my Polycom VVX 311 office phone?

To set up speed dial on your Polycom VVX 311 office phone, press the "Menu" button, then navigate to the "Settings" option using the arrow keys. Select "Preferences" and then "Speed Dial." From there, you can assign frequently called numbers to specific speed dial keys for easy access.

How do I enable the "Do Not Disturb" feature on my Polycom VVX 311 office phone?

To enable the "Do Not Disturb" feature on your Polycom VVX 311 office phone, press the "DND" button located on the phone. This will activate the "Do Not Disturb" mode, and incoming calls will be directed to voicemail without the phone ringing.

How can I view my call history on the Polycom VVX 311 office phone?

To view your call history on the Polycom VVX 311 office phone, press the "Home" button, then select the "Call Lists" option using the arrow keys. You can navigate through your incoming, outgoing, and missed calls by using the arrow keys, and select a specific call to view more details if needed.

Is the manual of the Polycom VVX 311 available in English?

Yes, the manual of the Polycom VVX 311 is available in English .

Is your question not listed? Ask your question here

No results