Polycom VVX 311 manual

Polycom VVX 311
5.8 · 2
PDF manual
 · 230 pages
English
manualPolycom VVX 311
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 66

Manage Calls

You can manage a call by holding, resuming, or transferring the call, or you can initiate a conference. When
you have more than three held calls on a line, you can press the left and right arrow keys to display the
remaining held calls.

To manage calls:

1 Tap the line with the held calls.
The first held call on the line is automatically resumed.
2 Tap or use the right arrow key to view additional held calls.
3 Tap a held call.
4 Do one of the following:
Tap Hold or press the Hold key to place an active call on hold.
Tap Resume or press the Hold key.
Tap End Call to end a call with a contact. You can end active calls only, so resume the held call
first before ending it.
Tap Transfer to send the call to another contact.
Tap Conference to initiate a conference call.

Managing Calls on VVX 101, 201, 300, 400, 500, and 600 Series Phones

On VVX 101, 201, 300 series, 400 series, 500 series, and 600 series phones, you can see the number of
calls for each line from the Lines screen, as shown next. On all VVX business media phones, a green light
on the line key indicates a line with an active call, and a red light indicates a line with one or more held calls.
Multiple Calls on phone lines on the Lines screen

Display Calls from the Lines Screen

You can display the calls for each line from the Lines screen.

To display all the calls for a particular line from the Lines screen:

» Do one of the following:
Press and hold the line key.

View the manual for the Polycom VVX 311 here, for free. This manual comes under the category office phones and has been rated by 2 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Polycom VVX 311 or do you need help? Ask your question here

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Question and answer

Number of questions: 13
G
Gretchen HollernFebruary 23, 2024

record voice mail messages and to have two messages one for the week and one for the weekend.

B
Bonnie IrishJune 27, 2024

configuration

G
GeorgeJuly 28, 2023

I did not receive the pin to access voicemails when I replaced a worker, how to clear it and reset the pin?

The Polycom VVX 311 is an office phone designed to provide reliable and efficient communication in business environments. It offers a range of features and functionality to enhance productivity and streamline daily operations. First and foremost, the Polycom VVX 311 delivers high-quality audio performance, ensuring clear and crisp conversations. With HD voice technology, it eliminates background noise and provides an immersive calling experience. The phone also supports Polycom Acoustic Fence and NoiseBlock, which further enhance call clarity by minimizing external disturbances. The VVX 311 features a user-friendly interface with a color display and intuitive navigation buttons. With programmable line keys, users can easily access frequently used functions or speed dial numbers. The phone also offers a busy lamp field (BLF) feature, allowing users to monitor the status of their colleagues' lines. In terms of connectivity, the VVX 311 supports Power over Ethernet (PoE), eliminating the need for separate power cables. It also includes two Ethernet ports, enabling easy integration with other devices such as a computer or headset. The VVX 311 is compatible with various unified communication platforms, ensuring seamless integration into existing office setups. It supports industry-standard protocols such as SIP and features a built-in web browser for easy configuration and management. Overall, the Polycom VVX 311 offers a reliable and user-friendly solution for office communication. With its high-quality audio, intuitive interface, and compatibility with various platforms, it helps businesses streamline their communication processes and improve efficiency.

General
BrandPolycom
ModelVVX 311
Productoffice phone
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Polycom VVX 311 below.

How do I adjust the volume on my Polycom VVX 311 office phone?

To adjust the volume on your Polycom VVX 311 office phone, simply press the volume up or volume down buttons located on the side of the phone. You can increase or decrease the volume to a comfortable level.

How do I transfer a call to another extension using my Polycom VVX 311 office phone?

To transfer a call to another extension, simply press the "Transfer" button on your Polycom VVX 311 office phone. Then, dial the extension number of the person you want to transfer the call to and press the "Transfer" button again. The call will be transferred.

How can I set up speed dial for frequently called numbers on my Polycom VVX 311 office phone?

To set up speed dial on your Polycom VVX 311 office phone, press the "Menu" button, then navigate to the "Settings" option using the arrow keys. Select "Preferences" and then "Speed Dial." From there, you can assign frequently called numbers to specific speed dial keys for easy access.

How do I enable the "Do Not Disturb" feature on my Polycom VVX 311 office phone?

To enable the "Do Not Disturb" feature on your Polycom VVX 311 office phone, press the "DND" button located on the phone. This will activate the "Do Not Disturb" mode, and incoming calls will be directed to voicemail without the phone ringing.

How can I view my call history on the Polycom VVX 311 office phone?

To view your call history on the Polycom VVX 311 office phone, press the "Home" button, then select the "Call Lists" option using the arrow keys. You can navigate through your incoming, outgoing, and missed calls by using the arrow keys, and select a specific call to view more details if needed.

Is the manual of the Polycom VVX 311 available in English?

Yes, the manual of the Polycom VVX 311 is available in English .

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