Polycom VVX 311 manual

Polycom VVX 311
5.8 · 2
PDF manual
 · 230 pages
English
manualPolycom VVX 311
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 45

If you do not see the User Login screen, select Settings > Features > User Login > Log in. For
VVX 1500 phones, select Menu > Features > User Login > Log in.
2 From the User Login screen, enter your user ID and password, and select Log in.
When your login credentials are accepted, the phone updates to display your personal phone profile.
When your credentials are not accepted, the message “User login failed” is displayed, and the User
Login screen is displayed again. Check with your system administrator to confirm that your login
credentials are correct.

Log Out of Your Phone

After you use a phone, make sure you log out to prevent access to your personal settings. When you log
out of a phone, your personal profile is no longer accessible, and the phone displays either the User Login
screen for the next user or the default phone profile.

To log out of a phone:

1 Select the Log out soft key, or select Settings > Features > User Login > Log out.
For VVX 1500 phones, select Menu > Features > User Login > Log out.
The Log out screen is displayed with a confirmation message.
2 Select Yes.

Change Your Password

You can change your password from any phone on your network.

To change your user password:

1 Log in to a phone on your network.
2 Navigate to Settings > Features > User Login > Change User Login Password.
For VVX 1500 phones, select Menu > Features > User Login > Log in Password.
3 From the Change User Login Password screen, enter your old and new password information and
select Enter.
Your password is changed. The next time you log in to a phone, you need to enter your new
password.

Log Into a Visitor Desk Phone

When you are registered with the Alcatel-Lucent Converged Telephony Server (CTS), you can log into a
visitor desk phone, which is a shared public phone, to make calls to contacts or access and change your
personal settings. When you log into a visitor desk phone, you have full access to your personal phone
settings and your directory. After you log out, you can no longer view this information.
Your system administrator provides you with login credentials that you can use to log into a visitor desk
phone. By default, Polycom phones do not require you to log in before you can use them. However, if you
do not log in, you see only the phone’s default profile.
This feature is not available for 1500 phones. Check with your system administrator to find out if this feature
is available on your phone.

View the manual for the Polycom VVX 311 here, for free. This manual comes under the category office phones and has been rated by 2 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Polycom VVX 311 or do you need help? Ask your question here

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Question and answer

Number of questions: 13
G
Gretchen HollernFebruary 23, 2024

record voice mail messages and to have two messages one for the week and one for the weekend.

B
Bonnie IrishJune 27, 2024

configuration

G
GeorgeJuly 28, 2023

I did not receive the pin to access voicemails when I replaced a worker, how to clear it and reset the pin?

The Polycom VVX 311 is an office phone designed to provide reliable and efficient communication in business environments. It offers a range of features and functionality to enhance productivity and streamline daily operations. First and foremost, the Polycom VVX 311 delivers high-quality audio performance, ensuring clear and crisp conversations. With HD voice technology, it eliminates background noise and provides an immersive calling experience. The phone also supports Polycom Acoustic Fence and NoiseBlock, which further enhance call clarity by minimizing external disturbances. The VVX 311 features a user-friendly interface with a color display and intuitive navigation buttons. With programmable line keys, users can easily access frequently used functions or speed dial numbers. The phone also offers a busy lamp field (BLF) feature, allowing users to monitor the status of their colleagues' lines. In terms of connectivity, the VVX 311 supports Power over Ethernet (PoE), eliminating the need for separate power cables. It also includes two Ethernet ports, enabling easy integration with other devices such as a computer or headset. The VVX 311 is compatible with various unified communication platforms, ensuring seamless integration into existing office setups. It supports industry-standard protocols such as SIP and features a built-in web browser for easy configuration and management. Overall, the Polycom VVX 311 offers a reliable and user-friendly solution for office communication. With its high-quality audio, intuitive interface, and compatibility with various platforms, it helps businesses streamline their communication processes and improve efficiency.

General
BrandPolycom
ModelVVX 311
Productoffice phone
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Polycom VVX 311 below.

How do I adjust the volume on my Polycom VVX 311 office phone?

To adjust the volume on your Polycom VVX 311 office phone, simply press the volume up or volume down buttons located on the side of the phone. You can increase or decrease the volume to a comfortable level.

How do I transfer a call to another extension using my Polycom VVX 311 office phone?

To transfer a call to another extension, simply press the "Transfer" button on your Polycom VVX 311 office phone. Then, dial the extension number of the person you want to transfer the call to and press the "Transfer" button again. The call will be transferred.

How can I set up speed dial for frequently called numbers on my Polycom VVX 311 office phone?

To set up speed dial on your Polycom VVX 311 office phone, press the "Menu" button, then navigate to the "Settings" option using the arrow keys. Select "Preferences" and then "Speed Dial." From there, you can assign frequently called numbers to specific speed dial keys for easy access.

How do I enable the "Do Not Disturb" feature on my Polycom VVX 311 office phone?

To enable the "Do Not Disturb" feature on your Polycom VVX 311 office phone, press the "DND" button located on the phone. This will activate the "Do Not Disturb" mode, and incoming calls will be directed to voicemail without the phone ringing.

How can I view my call history on the Polycom VVX 311 office phone?

To view your call history on the Polycom VVX 311 office phone, press the "Home" button, then select the "Call Lists" option using the arrow keys. You can navigate through your incoming, outgoing, and missed calls by using the arrow keys, and select a specific call to view more details if needed.

Is the manual of the Polycom VVX 311 available in English?

Yes, the manual of the Polycom VVX 311 is available in English .

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