Polycom VVX 311 manual

Polycom VVX 311
5.8 · 2
PDF manual
 · 230 pages
English
manualPolycom VVX 311
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 211

4 Ensure that the dialog box lists Polycom Inc. as the verified publisher and click Yes.
If Polycom Inc. is not listed as the publisher, click No and download the application again from the
Polycom Voice Support site.
A Windows Security dialog box is displayed.
5 Ensure that the dialog box lists Polycom Inc. as the publisher and click Install.
6 Select the Always trust software from Polycom Inc. check box if you want your computer to
automatically allow future software downloads from Polycom.
A dialog box showing the Polycom BToE Connector installation’s progress is displayed.
7 After the software has finished installing, click Finish.
The View Readme file and Launch Polycom BToE Connector x.x.x options are selected. You can
choose to uncheck these options before clicking Finish.
If you do not uncheck the Launch Polycom BToE Connector option, the Polycom BToE Connector
application starts on your computer and the icon is displayed in the notification area of your system
tray, as shown next. If you uncheck the option, the desktop icon is displayed on your desktop, and
the application does not start.

Start the Polycom BToE Connector

If you do not choose to open the Polycom BToE Connector Application during the installation process, you
must start the application before connecting your phone to your computer.

To star Polycom BToE connector:

» Click the Polycom BToE Connector desktop icon, or click Start > All Programs > Polycom >
Polycom BToE Connector.
Now that the application is running on your computer, see Enable and Pair Better Together over Ethernet to
begin learning how to pair your phone with your computer and use BToE.
If you have problems installing the Polycom BToE Connector or the application doesn’t start, see Better
Together over Ethernet .

Disable Auto-Start for the Polycom BToE Connector

After you start the application the first time, the Polycom BToE Connector automatically launches when you
start your computer. If you do not want the application to automatically start on your computer, you can
disable the auto-start feature.

To disable auto-start for the Polycom BToE Connector:

1 On your computer, open the Start menu and type Run in the search field.
2 Click Run, type
msconfig
in the text field, and click OK.
3 In the System Configuration dialog box, click the Startup tab.

View the manual for the Polycom VVX 311 here, for free. This manual comes under the category office phones and has been rated by 2 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Polycom VVX 311 or do you need help? Ask your question here

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Question and answer

Number of questions: 13
B
Bonnie IrishJune 27, 2024

I need help to configure the my VVX311 phone. For some reason the advanced setting only has change password as an option. I need to get the other advanced setting.

D
DeAnnaSeptember 5, 2023

Is there a function that allows for emergency call? I work in a school and question if a teacher needed to call for an emergency in the classroom, is there a way to do that without having the office extension needed.

N
Nikol PopeSeptember 6, 2023

The paging system on our phone is not working. When we press the paging button, we receive an I’m sorry your call cannot be completed at this time message. How can we remedy that and get our paging system back online?

1 comment
D
Darlene BatesNovember 8, 2023

How can I reset a voice mail password?

Y
YashDecember 19, 2023

How can I disable the red flashing light for pending voicemail? On clear and exit, it returns in 1-2 hours.

T
TomJune 21, 2023

How do I see on the phone who in the office is on the phone?

T
TJMarch 7, 2024

How can I clear voicemail messages and reset the password without having the current password

T
tejashri tandelMarch 13, 2024

Phone handset is not working and completely dead. The call is working on speaker only. I trying plug in plug out everything but the handset is still dead

R
robinApril 3, 2024

how can I change line keys if my phone doesn't have a line key customization option?

M
Michelle JordanSeptember 22, 2023

How do I change the number of rings before going to voicemail? VVX300

S
Susan L. BrinkinJanuary 2, 2024

I would like to add internal names to my contact list for one touch transfer of calls

The Polycom VVX 311 is an office phone designed to provide reliable and efficient communication in business environments. It offers a range of features and functionality to enhance productivity and streamline daily operations. First and foremost, the Polycom VVX 311 delivers high-quality audio performance, ensuring clear and crisp conversations. With HD voice technology, it eliminates background noise and provides an immersive calling experience. The phone also supports Polycom Acoustic Fence and NoiseBlock, which further enhance call clarity by minimizing external disturbances. The VVX 311 features a user-friendly interface with a color display and intuitive navigation buttons. With programmable line keys, users can easily access frequently used functions or speed dial numbers. The phone also offers a busy lamp field (BLF) feature, allowing users to monitor the status of their colleagues' lines. In terms of connectivity, the VVX 311 supports Power over Ethernet (PoE), eliminating the need for separate power cables. It also includes two Ethernet ports, enabling easy integration with other devices such as a computer or headset. The VVX 311 is compatible with various unified communication platforms, ensuring seamless integration into existing office setups. It supports industry-standard protocols such as SIP and features a built-in web browser for easy configuration and management. Overall, the Polycom VVX 311 offers a reliable and user-friendly solution for office communication. With its high-quality audio, intuitive interface, and compatibility with various platforms, it helps businesses streamline their communication processes and improve efficiency.

General
BrandPolycom
ModelVVX 311
Productoffice phone
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Polycom VVX 311 below.

How do I adjust the volume on my Polycom VVX 311 office phone?

To adjust the volume on your Polycom VVX 311 office phone, simply press the volume up or volume down buttons located on the side of the phone. You can increase or decrease the volume to a comfortable level.

How do I transfer a call to another extension using my Polycom VVX 311 office phone?

To transfer a call to another extension, simply press the "Transfer" button on your Polycom VVX 311 office phone. Then, dial the extension number of the person you want to transfer the call to and press the "Transfer" button again. The call will be transferred.

How can I set up speed dial for frequently called numbers on my Polycom VVX 311 office phone?

To set up speed dial on your Polycom VVX 311 office phone, press the "Menu" button, then navigate to the "Settings" option using the arrow keys. Select "Preferences" and then "Speed Dial." From there, you can assign frequently called numbers to specific speed dial keys for easy access.

How do I enable the "Do Not Disturb" feature on my Polycom VVX 311 office phone?

To enable the "Do Not Disturb" feature on your Polycom VVX 311 office phone, press the "DND" button located on the phone. This will activate the "Do Not Disturb" mode, and incoming calls will be directed to voicemail without the phone ringing.

How can I view my call history on the Polycom VVX 311 office phone?

To view your call history on the Polycom VVX 311 office phone, press the "Home" button, then select the "Call Lists" option using the arrow keys. You can navigate through your incoming, outgoing, and missed calls by using the arrow keys, and select a specific call to view more details if needed.

Is the manual of the Polycom VVX 311 available in English?

Yes, the manual of the Polycom VVX 311 is available in English .

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