Polycom VVX 311 manual

Polycom VVX 311
5.8 · 2
PDF manual
 · 230 pages
English
manualPolycom VVX 311
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 210

Connecting to Skype for Business on Your Phone

Using Better Together over Ethernet

Better Together over Ethernet (BToE) with Skype for Business on VVX phones enables you to control Skype
for Business audio and video call activity from your VVX phone and your computer using your Skype for
Business client. You can also use BToE to sign in to your phone using your Skype for Business credentials.
In order to use BToE, you need to download and install the Polycom BToE Connector application.
This feature is not available for VVX 101 and 1500 phones. Check with your system administrator to find
out if this feature is available on your phone.

Installing the Polycom Better Together over Ethernet Connector

The Polycom BToE Connector enables you to use the BToE feature on your computer and VVX phone. You
must download, install, and start the Polycom BToE Connector application before enabling and pairing BToE
on your phone and computer.

Download the Polycom BToE Connector

After you have determined your operating system type, download the compatible software version from
Polycom Voice Support.
To download the Polycom BToE Connector:
» On the support site, click Polycom Better Together over Ethernet Connector Application 3.0 or
later, agree to Polycom’s user terms and conditions, and click Submit.

Install the Polycom BToE Connector

After you have downloaded the Polycom BToE Connector installer, you can install the application on your
computer. You can install the Polycom BToE Connector application on the following Microsoft
®
Windows
®
operating systems:
Windows 7
Windows 8
Windows 8.1
Windows 10
To install the Polycom BToE Connector:
1 Unzip the downloaded file and click the Polycom BToE Connector .msi file.
The setup dialog box is displayed.
2 Click Agree and Install to continue.
3 Choose an installation folder and click Install. By default, the Polycom BToE Connector application
installs in the
C:\Program Files (x86)\Polycom\Polycom BToE Connector\
folder.
A User Account Control dialog box is displayed.

View the manual for the Polycom VVX 311 here, for free. This manual comes under the category office phones and has been rated by 2 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Polycom VVX 311 or do you need help? Ask your question here

Need help?

Do you have a question about the Polycom and is the answer not in the manual?

  • Receive updates on solutions
  • Get answers to your question

Question and answer

Number of questions: 13
B
Bonnie IrishJune 27, 2024

I need help to configure the my VVX311 phone. For some reason the advanced setting only has change password as an option. I need to get the other advanced setting.

D
DeAnnaSeptember 5, 2023

Is there a function that allows for emergency call? I work in a school and question if a teacher needed to call for an emergency in the classroom, is there a way to do that without having the office extension needed.

N
Nikol PopeSeptember 6, 2023

The paging system on our phone is not working. When we press the paging button, we receive an I’m sorry your call cannot be completed at this time message. How can we remedy that and get our paging system back online?

1 comment
D
Darlene BatesNovember 8, 2023

How can I reset a voice mail password?

Y
YashDecember 19, 2023

How can I disable the red flashing light for pending voicemail? On clear and exit, it returns in 1-2 hours.

T
TomJune 21, 2023

How do I see on the phone who in the office is on the phone?

T
TJMarch 7, 2024

How can I clear voicemail messages and reset the password without having the current password

T
tejashri tandelMarch 13, 2024

Phone handset is not working and completely dead. The call is working on speaker only. I trying plug in plug out everything but the handset is still dead

R
robinApril 3, 2024

how can I change line keys if my phone doesn't have a line key customization option?

M
Michelle JordanSeptember 22, 2023

How do I change the number of rings before going to voicemail? VVX300

S
Susan L. BrinkinJanuary 2, 2024

I would like to add internal names to my contact list for one touch transfer of calls

The Polycom VVX 311 is an office phone designed to provide reliable and efficient communication in business environments. It offers a range of features and functionality to enhance productivity and streamline daily operations. First and foremost, the Polycom VVX 311 delivers high-quality audio performance, ensuring clear and crisp conversations. With HD voice technology, it eliminates background noise and provides an immersive calling experience. The phone also supports Polycom Acoustic Fence and NoiseBlock, which further enhance call clarity by minimizing external disturbances. The VVX 311 features a user-friendly interface with a color display and intuitive navigation buttons. With programmable line keys, users can easily access frequently used functions or speed dial numbers. The phone also offers a busy lamp field (BLF) feature, allowing users to monitor the status of their colleagues' lines. In terms of connectivity, the VVX 311 supports Power over Ethernet (PoE), eliminating the need for separate power cables. It also includes two Ethernet ports, enabling easy integration with other devices such as a computer or headset. The VVX 311 is compatible with various unified communication platforms, ensuring seamless integration into existing office setups. It supports industry-standard protocols such as SIP and features a built-in web browser for easy configuration and management. Overall, the Polycom VVX 311 offers a reliable and user-friendly solution for office communication. With its high-quality audio, intuitive interface, and compatibility with various platforms, it helps businesses streamline their communication processes and improve efficiency.

General
BrandPolycom
ModelVVX 311
Productoffice phone
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Polycom VVX 311 below.

How do I adjust the volume on my Polycom VVX 311 office phone?

To adjust the volume on your Polycom VVX 311 office phone, simply press the volume up or volume down buttons located on the side of the phone. You can increase or decrease the volume to a comfortable level.

How do I transfer a call to another extension using my Polycom VVX 311 office phone?

To transfer a call to another extension, simply press the "Transfer" button on your Polycom VVX 311 office phone. Then, dial the extension number of the person you want to transfer the call to and press the "Transfer" button again. The call will be transferred.

How can I set up speed dial for frequently called numbers on my Polycom VVX 311 office phone?

To set up speed dial on your Polycom VVX 311 office phone, press the "Menu" button, then navigate to the "Settings" option using the arrow keys. Select "Preferences" and then "Speed Dial." From there, you can assign frequently called numbers to specific speed dial keys for easy access.

How do I enable the "Do Not Disturb" feature on my Polycom VVX 311 office phone?

To enable the "Do Not Disturb" feature on your Polycom VVX 311 office phone, press the "DND" button located on the phone. This will activate the "Do Not Disturb" mode, and incoming calls will be directed to voicemail without the phone ringing.

How can I view my call history on the Polycom VVX 311 office phone?

To view your call history on the Polycom VVX 311 office phone, press the "Home" button, then select the "Call Lists" option using the arrow keys. You can navigate through your incoming, outgoing, and missed calls by using the arrow keys, and select a specific call to view more details if needed.

Is the manual of the Polycom VVX 311 available in English?

Yes, the manual of the Polycom VVX 311 is available in English .

Is your question not listed? Ask your question here

No results