Polycom VVX 311 manual

Polycom VVX 311
5.8 · 2
PDF manual
 · 230 pages
English
manualPolycom VVX 311
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 196

Using Keyboard Shortcuts to Perform Tasks on Your Phone

The PDC extends your keyboard and mouse functionality onto your phone and enables you to do the
following:
You can right-click a field on your computer and select the cut or copy information and paste the
information onto your phone. You can also cut, copy and paste text from your computer onto your
phone using keyboard shortcuts:
Cut (Ctrl+X)
Copy (Ctrl+C),
Paste (Ctrl+V).
You cannot cut, copy, and paste text from your phone to your computer.
Copy and paste information between fields on your phone screen by right-clicking the field and
choosing a clipboard command.
Delete information on your phone by highlighting the information using your mouse and pressing the
Delete or Backspace key on your keyboard.
Use the Home and End keys on your keyboard to position your cursor at the beginning or the end of
fields on your phone.
Enter numeric information such as phone numbers using the number keys on your keyboard.
Use the Arrow keys to move within and between text fields.
Use your mouse scroll wheel to navigate through menus.
Adjust the volume level on your phone by holding Alt + Up arrow key or Alt + Down arrow key.
Your keyboard function keys are also mapped to specific phone keys and soft keys, as outlined in the
following tables. The key mappings vary by phone model.
To use the Function and Alt key mappings, your cursor must be on the phone’s display screen.
Note: PDC limitations
When you use PDC, you cannot perform the following actions:
Enter information in phone fields that don't have a flashing cursor.
Place calls using the New Call soft key.
For more information, see the Polycom Desktop Connector section.
Function and Alt Key Mappings for VVX 1500 Phones
Function Key Phone Key Alt Key Phone Key
F1 Left-most soft key
Alt + F1
F2 Second soft key from the left
Alt + F2
F3 Third soft key from the left
Alt + F3
F4 Fourth soft key from the left Alt + F4

View the manual for the Polycom VVX 311 here, for free. This manual comes under the category office phones and has been rated by 2 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Polycom VVX 311 or do you need help? Ask your question here

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Question and answer

Number of questions: 13
G
Gretchen HollernFebruary 23, 2024

record voice mail messages and to have two messages one for the week and one for the weekend.

B
Bonnie IrishJune 27, 2024

configuration

G
GeorgeJuly 28, 2023

I did not receive the pin to access voicemails when I replaced a worker, how to clear it and reset the pin?

The Polycom VVX 311 is an office phone designed to provide reliable and efficient communication in business environments. It offers a range of features and functionality to enhance productivity and streamline daily operations. First and foremost, the Polycom VVX 311 delivers high-quality audio performance, ensuring clear and crisp conversations. With HD voice technology, it eliminates background noise and provides an immersive calling experience. The phone also supports Polycom Acoustic Fence and NoiseBlock, which further enhance call clarity by minimizing external disturbances. The VVX 311 features a user-friendly interface with a color display and intuitive navigation buttons. With programmable line keys, users can easily access frequently used functions or speed dial numbers. The phone also offers a busy lamp field (BLF) feature, allowing users to monitor the status of their colleagues' lines. In terms of connectivity, the VVX 311 supports Power over Ethernet (PoE), eliminating the need for separate power cables. It also includes two Ethernet ports, enabling easy integration with other devices such as a computer or headset. The VVX 311 is compatible with various unified communication platforms, ensuring seamless integration into existing office setups. It supports industry-standard protocols such as SIP and features a built-in web browser for easy configuration and management. Overall, the Polycom VVX 311 offers a reliable and user-friendly solution for office communication. With its high-quality audio, intuitive interface, and compatibility with various platforms, it helps businesses streamline their communication processes and improve efficiency.

General
BrandPolycom
ModelVVX 311
Productoffice phone
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Polycom VVX 311 below.

How do I adjust the volume on my Polycom VVX 311 office phone?

To adjust the volume on your Polycom VVX 311 office phone, simply press the volume up or volume down buttons located on the side of the phone. You can increase or decrease the volume to a comfortable level.

How do I transfer a call to another extension using my Polycom VVX 311 office phone?

To transfer a call to another extension, simply press the "Transfer" button on your Polycom VVX 311 office phone. Then, dial the extension number of the person you want to transfer the call to and press the "Transfer" button again. The call will be transferred.

How can I set up speed dial for frequently called numbers on my Polycom VVX 311 office phone?

To set up speed dial on your Polycom VVX 311 office phone, press the "Menu" button, then navigate to the "Settings" option using the arrow keys. Select "Preferences" and then "Speed Dial." From there, you can assign frequently called numbers to specific speed dial keys for easy access.

How do I enable the "Do Not Disturb" feature on my Polycom VVX 311 office phone?

To enable the "Do Not Disturb" feature on your Polycom VVX 311 office phone, press the "DND" button located on the phone. This will activate the "Do Not Disturb" mode, and incoming calls will be directed to voicemail without the phone ringing.

How can I view my call history on the Polycom VVX 311 office phone?

To view your call history on the Polycom VVX 311 office phone, press the "Home" button, then select the "Call Lists" option using the arrow keys. You can navigate through your incoming, outgoing, and missed calls by using the arrow keys, and select a specific call to view more details if needed.

Is the manual of the Polycom VVX 311 available in English?

Yes, the manual of the Polycom VVX 311 is available in English .

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