Polycom VVX 311 manual

Polycom VVX 311
5.8 · 2
PDF manual
 · 230 pages
English
manualPolycom VVX 311
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 178

To add your own picture using the Web Configuration Utility:

1 Enter your phone’s IP address into the web browser on your computer.
2 Select User, and enter 123 for the Password.
3 From the menu bar, select Preferences > Background.
4 Click + Add a new background image.
5 Click Select a file from PC/Desktop, and click Choose File for Phone Image.
6 Choose your picture file, and click Open.
7 Click Save.
The file is added to the list of possible backgrounds.
8 On your phone, navigate to Settings > Basic > Preferences > Background.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Background.
9 Select your background image.
The image is displayed as your background.

Use a USB Flash Drive to Add a Background

You can add personal photos as your background using a USB flash drive on VVX 401/411, 500/501,
600/601, and 1500 phones. Before you can set a picture on your USB flash drive as the background picture,
make sure the picture is on a USB flash drive and is not in a folder on the drive.

To use a picture on your USB flash drive as the background picture:

1 Attach a USB flash drive to the USB port on your phone.
2 Navigate to Settings > Features > Removable Storage Media > Picture Frame.
On VVX 1500 phones, navigate to Menu > Features > Removable Storage.
Your pictures display, one-by-one.
3 Tap to find your picture, then tap .
The picture you selected is displayed on the Home and Lines screens.

Reset Your Background

You can reset your background to display the default image.
Troubleshooting: Why is my USB flash drive not displaying on my phone?
If your phone does not detect the USB flash drive when you attach it to your phone, the USB port on
your phone may be disabled. Contact your system administrator and view the section USB Port for
more information.
Troubleshooting: Why aren't the pictures on my flash drive displaying on the phone?
If your pictures on the flash drive are in a subfolder and not in the root directory, the phone displays a
message stating that there are no available photos. Make sure the picture you want to display on your
phone is not in a subfolder on the flash drive.

View the manual for the Polycom VVX 311 here, for free. This manual comes under the category office phones and has been rated by 2 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Polycom VVX 311 or do you need help? Ask your question here

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Question and answer

Number of questions: 13
G
Gretchen HollernFebruary 23, 2024

record voice mail messages and to have two messages one for the week and one for the weekend.

B
Bonnie IrishJune 27, 2024

configuration

G
GeorgeJuly 28, 2023

I did not receive the pin to access voicemails when I replaced a worker, how to clear it and reset the pin?

The Polycom VVX 311 is an office phone designed to provide reliable and efficient communication in business environments. It offers a range of features and functionality to enhance productivity and streamline daily operations. First and foremost, the Polycom VVX 311 delivers high-quality audio performance, ensuring clear and crisp conversations. With HD voice technology, it eliminates background noise and provides an immersive calling experience. The phone also supports Polycom Acoustic Fence and NoiseBlock, which further enhance call clarity by minimizing external disturbances. The VVX 311 features a user-friendly interface with a color display and intuitive navigation buttons. With programmable line keys, users can easily access frequently used functions or speed dial numbers. The phone also offers a busy lamp field (BLF) feature, allowing users to monitor the status of their colleagues' lines. In terms of connectivity, the VVX 311 supports Power over Ethernet (PoE), eliminating the need for separate power cables. It also includes two Ethernet ports, enabling easy integration with other devices such as a computer or headset. The VVX 311 is compatible with various unified communication platforms, ensuring seamless integration into existing office setups. It supports industry-standard protocols such as SIP and features a built-in web browser for easy configuration and management. Overall, the Polycom VVX 311 offers a reliable and user-friendly solution for office communication. With its high-quality audio, intuitive interface, and compatibility with various platforms, it helps businesses streamline their communication processes and improve efficiency.

General
BrandPolycom
ModelVVX 311
Productoffice phone
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Polycom VVX 311 below.

How do I adjust the volume on my Polycom VVX 311 office phone?

To adjust the volume on your Polycom VVX 311 office phone, simply press the volume up or volume down buttons located on the side of the phone. You can increase or decrease the volume to a comfortable level.

How do I transfer a call to another extension using my Polycom VVX 311 office phone?

To transfer a call to another extension, simply press the "Transfer" button on your Polycom VVX 311 office phone. Then, dial the extension number of the person you want to transfer the call to and press the "Transfer" button again. The call will be transferred.

How can I set up speed dial for frequently called numbers on my Polycom VVX 311 office phone?

To set up speed dial on your Polycom VVX 311 office phone, press the "Menu" button, then navigate to the "Settings" option using the arrow keys. Select "Preferences" and then "Speed Dial." From there, you can assign frequently called numbers to specific speed dial keys for easy access.

How do I enable the "Do Not Disturb" feature on my Polycom VVX 311 office phone?

To enable the "Do Not Disturb" feature on your Polycom VVX 311 office phone, press the "DND" button located on the phone. This will activate the "Do Not Disturb" mode, and incoming calls will be directed to voicemail without the phone ringing.

How can I view my call history on the Polycom VVX 311 office phone?

To view your call history on the Polycom VVX 311 office phone, press the "Home" button, then select the "Call Lists" option using the arrow keys. You can navigate through your incoming, outgoing, and missed calls by using the arrow keys, and select a specific call to view more details if needed.

Is the manual of the Polycom VVX 311 available in English?

Yes, the manual of the Polycom VVX 311 is available in English .

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