Polycom VVX 311 manual

Polycom VVX 311
5.8 · 2
PDF manual
 · 230 pages
English
manualPolycom VVX 311
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 162

Normal By default, broadcasts sent to channels 1 to 23 are considered Normal broadcasts. If two
users begin a broadcast on the same group/channel at the same time, the phone with the lower serial
number continues to transmit while the other phone enters the receiving state. By default, all phones
are configured to receive broadcasts sent to channel 1.
Priority By default, broadcasts sent to channel 24 are considered Priority broadcasts. A Priority
broadcast interrupts Normal broadcasts or active calls. All phones receive Priority broadcasts unless
Do Not Disturb is enabled. Phones play Priority broadcasts at the phone’s current audio level.
Emergency By default, broadcasts sent to channel 25 are considered Emergency broadcasts. An
Emergency broadcast interrupts Normal broadcasts, Priority broadcasts, and active calls and plays
out at near maximum volume even if Do Not Disturb is enabled.

Sending and Receiving PTT Broadcasts

By default, you are subscribed to Channels 1, 24, and 25. This means that you can send and receive PTT
broadcasts on Channels 1, 24, and 25.
When you end a PTT broadcast, the channel remains open and enters a 10-second waiting period. This
waiting period gives people who received the broadcast a chance to respond. If no one responds within the
waiting period, the channel closes.

Send PTT Broadcasts

You can choose a channel to broadcast on before you send a PTT broadcast, or you can hold the Talk soft
key to immediately begin broadcasting on Channel 1, the default channel.
You can change your default channel to any other channel (see Change the Default Channel). When you
change the default channel, you are automatically subscribed to the channel you selected.
While you send a broadcast, you can pick up the handset, or press the Speakerphone or Headset
key, and continue speaking. You can also press the Mute key to mute your audio so that the people
receiving your broadcast do not hear anything. This behavior is similar to a phone call.

To send a PTT broadcast:

1 Select Talk.
2 From the PTT Channels screen, select a channel.
A list is displayed with the default channel, the most recent channel you sent a broadcast on, and
other channels you can broadcast on.
3 Press and hold Talk to start the broadcast. Be sure to hold Talk throughout the entire broadcast.
A transmitting beep is played then the phone displays the channel information.
4 Begin speaking.
5 When you finish your broadcast, do one of the following:
Release Talk.
When you release Talk while sending the broadcast, the broadcast temporarily stops and enters
a 10-second waiting period. During this period, the channel remains open to give others a chance
to reply. At any time during the waiting period, you can resume your broadcast by pressing and
holding Talk. If no one broadcasts during the waiting period, the channel closes and the broadcast
ends.

View the manual for the Polycom VVX 311 here, for free. This manual comes under the category office phones and has been rated by 2 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Polycom VVX 311 or do you need help? Ask your question here

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Question and answer

Number of questions: 13
G
Gretchen HollernFebruary 23, 2024

record voice mail messages and to have two messages one for the week and one for the weekend.

B
Bonnie IrishJune 27, 2024

configuration

G
GeorgeJuly 28, 2023

I did not receive the pin to access voicemails when I replaced a worker, how to clear it and reset the pin?

The Polycom VVX 311 is an office phone designed to provide reliable and efficient communication in business environments. It offers a range of features and functionality to enhance productivity and streamline daily operations. First and foremost, the Polycom VVX 311 delivers high-quality audio performance, ensuring clear and crisp conversations. With HD voice technology, it eliminates background noise and provides an immersive calling experience. The phone also supports Polycom Acoustic Fence and NoiseBlock, which further enhance call clarity by minimizing external disturbances. The VVX 311 features a user-friendly interface with a color display and intuitive navigation buttons. With programmable line keys, users can easily access frequently used functions or speed dial numbers. The phone also offers a busy lamp field (BLF) feature, allowing users to monitor the status of their colleagues' lines. In terms of connectivity, the VVX 311 supports Power over Ethernet (PoE), eliminating the need for separate power cables. It also includes two Ethernet ports, enabling easy integration with other devices such as a computer or headset. The VVX 311 is compatible with various unified communication platforms, ensuring seamless integration into existing office setups. It supports industry-standard protocols such as SIP and features a built-in web browser for easy configuration and management. Overall, the Polycom VVX 311 offers a reliable and user-friendly solution for office communication. With its high-quality audio, intuitive interface, and compatibility with various platforms, it helps businesses streamline their communication processes and improve efficiency.

General
BrandPolycom
ModelVVX 311
Productoffice phone
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Polycom VVX 311 below.

How do I adjust the volume on my Polycom VVX 311 office phone?

To adjust the volume on your Polycom VVX 311 office phone, simply press the volume up or volume down buttons located on the side of the phone. You can increase or decrease the volume to a comfortable level.

How do I transfer a call to another extension using my Polycom VVX 311 office phone?

To transfer a call to another extension, simply press the "Transfer" button on your Polycom VVX 311 office phone. Then, dial the extension number of the person you want to transfer the call to and press the "Transfer" button again. The call will be transferred.

How can I set up speed dial for frequently called numbers on my Polycom VVX 311 office phone?

To set up speed dial on your Polycom VVX 311 office phone, press the "Menu" button, then navigate to the "Settings" option using the arrow keys. Select "Preferences" and then "Speed Dial." From there, you can assign frequently called numbers to specific speed dial keys for easy access.

How do I enable the "Do Not Disturb" feature on my Polycom VVX 311 office phone?

To enable the "Do Not Disturb" feature on your Polycom VVX 311 office phone, press the "DND" button located on the phone. This will activate the "Do Not Disturb" mode, and incoming calls will be directed to voicemail without the phone ringing.

How can I view my call history on the Polycom VVX 311 office phone?

To view your call history on the Polycom VVX 311 office phone, press the "Home" button, then select the "Call Lists" option using the arrow keys. You can navigate through your incoming, outgoing, and missed calls by using the arrow keys, and select a specific call to view more details if needed.

Is the manual of the Polycom VVX 311 available in English?

Yes, the manual of the Polycom VVX 311 is available in English .

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