Polycom VVX 311 manual

Polycom VVX 311
5.8 · 2
PDF manual
 · 230 pages
English
manualPolycom VVX 311
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 115

To disable the transmission of your video for all calls:

1 Navigate to Settings > Basic > Video > Video Call Settings.
For VVX 1500 phones, navigate to Menu > Settings > Basic > Video > Video Call Settings.
2 From the Video Call Settings screen, select Auto Start Video Tx > Disabled.
When disabled, your phone does not automatically transmit video at the start of all calls, and the No
Video icon is displayed next to your video during video calls.

Change Video Clarity

You can change the clarity of your video, including the brightness, contrast, and sharpness of your video
stream. If your camera faces a bright light source, such as a bright window, you may need to increase the
camera’s brightness, contrast, and sharpness levels so the far side can see you better. To see how you look
to the far side, view the picture-in-picture (PIP). See the section Changing the Video Call and PIP Displays
for more information on the PIP.
You can adjust the clarity of your video using the following settings:
Target Frame Rate Sets how smoothly your video displays. You can set a rate between 5 (least
smooth) and 30 (smoothest). The default rate is 25.
Brightness Level Sets how brightly your video displays. You can set a level between 0 (dimmest)
and 6 (brightest). The default level is 3.
Saturation Level Sets how much color your video displays. You can set a level between 0 (lowest)
and 6 (highest). The default level is 3.
Contrast Level Sets the difference in brightness between the light and dark areas of your video. You
can set a level between 0 (no contrast increase) and Auto (noise reduction contrast). The default level
is 0.
Sharpness Level Sets the clarity of detail in your video. You can set a level between 0 (lowest) and
6 (highest). The default level is 3.
Flicker Avoidance Adjusts the flickering of your video captured by the camera sensor. You can
select 50 Hz (flicker avoidance for Europe and Asia) or 60 Hz (flicker avoidance for North America).
The default is 50 Hz.

To change the clarity of your video:

1 Navigate to Settings > Basic > Video > Camera Settings.
For VVX 1500 phones, navigate to Menu > Settings > Basic > Video > Camera Settings.
2 From the Camera Settings screen, select and adjust the desired camera settings.

Changing the Video Call and PIP Displays

You can set up your phone so that it displays all video during calls in specific ways. You can choose to do
the following:
Note: Does stopping video create an audio-only call?
Stopping video doesn't create an audio-only call. Even if you stop video, video information is still
transmitted to the far side as a still picture, and the call is still a video call. To dial an audio-only call,
see Place Audio-Only Calls.

View the manual for the Polycom VVX 311 here, for free. This manual comes under the category office phones and has been rated by 2 people with an average of a 5.8. This manual is available in the following languages: English. Do you have a question about the Polycom VVX 311 or do you need help? Ask your question here

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Question and answer

Number of questions: 13
B
Bonnie IrishJune 27, 2024

I need help to configure the my VVX311 phone. For some reason the advanced setting only has change password as an option. I need to get the other advanced setting.

D
DeAnnaSeptember 5, 2023

Is there a function that allows for emergency call? I work in a school and question if a teacher needed to call for an emergency in the classroom, is there a way to do that without having the office extension needed.

N
Nikol PopeSeptember 6, 2023

The paging system on our phone is not working. When we press the paging button, we receive an I’m sorry your call cannot be completed at this time message. How can we remedy that and get our paging system back online?

1 comment
D
Darlene BatesNovember 8, 2023

How can I reset a voice mail password?

Y
YashDecember 19, 2023

How can I disable the red flashing light for pending voicemail? On clear and exit, it returns in 1-2 hours.

T
TomJune 21, 2023

How do I see on the phone who in the office is on the phone?

T
TJMarch 7, 2024

How can I clear voicemail messages and reset the password without having the current password

T
tejashri tandelMarch 13, 2024

Phone handset is not working and completely dead. The call is working on speaker only. I trying plug in plug out everything but the handset is still dead

R
robinApril 3, 2024

how can I change line keys if my phone doesn't have a line key customization option?

M
Michelle JordanSeptember 22, 2023

How do I change the number of rings before going to voicemail? VVX300

S
Susan L. BrinkinJanuary 2, 2024

I would like to add internal names to my contact list for one touch transfer of calls

The Polycom VVX 311 is an office phone designed to provide reliable and efficient communication in business environments. It offers a range of features and functionality to enhance productivity and streamline daily operations. First and foremost, the Polycom VVX 311 delivers high-quality audio performance, ensuring clear and crisp conversations. With HD voice technology, it eliminates background noise and provides an immersive calling experience. The phone also supports Polycom Acoustic Fence and NoiseBlock, which further enhance call clarity by minimizing external disturbances. The VVX 311 features a user-friendly interface with a color display and intuitive navigation buttons. With programmable line keys, users can easily access frequently used functions or speed dial numbers. The phone also offers a busy lamp field (BLF) feature, allowing users to monitor the status of their colleagues' lines. In terms of connectivity, the VVX 311 supports Power over Ethernet (PoE), eliminating the need for separate power cables. It also includes two Ethernet ports, enabling easy integration with other devices such as a computer or headset. The VVX 311 is compatible with various unified communication platforms, ensuring seamless integration into existing office setups. It supports industry-standard protocols such as SIP and features a built-in web browser for easy configuration and management. Overall, the Polycom VVX 311 offers a reliable and user-friendly solution for office communication. With its high-quality audio, intuitive interface, and compatibility with various platforms, it helps businesses streamline their communication processes and improve efficiency.

General
BrandPolycom
ModelVVX 311
Productoffice phone
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Polycom VVX 311 below.

How do I adjust the volume on my Polycom VVX 311 office phone?

To adjust the volume on your Polycom VVX 311 office phone, simply press the volume up or volume down buttons located on the side of the phone. You can increase or decrease the volume to a comfortable level.

How do I transfer a call to another extension using my Polycom VVX 311 office phone?

To transfer a call to another extension, simply press the "Transfer" button on your Polycom VVX 311 office phone. Then, dial the extension number of the person you want to transfer the call to and press the "Transfer" button again. The call will be transferred.

How can I set up speed dial for frequently called numbers on my Polycom VVX 311 office phone?

To set up speed dial on your Polycom VVX 311 office phone, press the "Menu" button, then navigate to the "Settings" option using the arrow keys. Select "Preferences" and then "Speed Dial." From there, you can assign frequently called numbers to specific speed dial keys for easy access.

How do I enable the "Do Not Disturb" feature on my Polycom VVX 311 office phone?

To enable the "Do Not Disturb" feature on your Polycom VVX 311 office phone, press the "DND" button located on the phone. This will activate the "Do Not Disturb" mode, and incoming calls will be directed to voicemail without the phone ringing.

How can I view my call history on the Polycom VVX 311 office phone?

To view your call history on the Polycom VVX 311 office phone, press the "Home" button, then select the "Call Lists" option using the arrow keys. You can navigate through your incoming, outgoing, and missed calls by using the arrow keys, and select a specific call to view more details if needed.

Is the manual of the Polycom VVX 311 available in English?

Yes, the manual of the Polycom VVX 311 is available in English .

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