Plantronics Voyager EDGE manual

Plantronics Voyager EDGE
8.8 · 10
PDF manual
 · 16 pages
English
manualPlantronics Voyager EDGE

Voyager Edge Series

User Guide

View the manual for the Plantronics Voyager EDGE here, for free. This manual comes under the category headphones and has been rated by 10 people with an average of a 8.8. This manual is available in the following languages: English. Do you have a question about the Plantronics Voyager EDGE or do you need help? Ask your question here

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Question and answer

Number of questions: 12
M
Michael GrahamMay 11, 2015

I used to be able to talk and my voice was always clear. Now everybody says that I seem muffled or that I am far away from the Bluetooth. I have tried to move it around but still seems like I am muffled. Is there a setting that you turn on or off to mute? I have only had this for a couple months Anything would help Thankyou

R
RickDecember 9, 2015

My Edge Headset allow me to hear the caller but they can't hear me. I have had the Edge for about 1 year and this problem just started. My phone is a Samsung Galaxy S3 android. How do I fix this?

1 comment
J
John PryorJanuary 22, 2023

I have a I phone

H
Harry GembsOctober 20, 2016

I just received this refurbished unit and the vocal answer command does not work. I have to press the call button and would like to just say "answer". Any hints?

B
bobbyJanuary 17, 2017

Just purchased a new Edge. It does not respond to voice commands such as "answer" or "ignore". I thought this was an automatic function. Are there some steps I should take?

G
gooiFebruary 13, 2016

what are the functions of charge case...do you use it together with the headset to talk...

D
DonDecember 17, 2016

when using voice command can I ask this blue tooth to call a person in my contact list and dial that person or not. had one before this one and seems like I could do that. can not get this one to do that with my Samsung S7 am I doing something wrong.

I
Ian PoulterOctober 31, 2017

Hi Bought a Plantronics edge a couple of days ago. I cannot get the voice commands 'ANSWER' and 'IGNORE' to work. Any advice most welcome. Thank you

J
JeffMay 14, 2020

I am unable to make calls with my call button but I can answer calls. When I try to make a call it sounds like I am not connected even though my phone says I am

M
MartyAugust 21, 2015

All of a sudden my voyager edge changed from English to Chinese how do I change it back to English ? Thanks Marty

J
J. AndersSeptember 16, 2015

I just got a new iPhone and my Edge will not connect to it. I have another bluetooth device that I tested and it works fine. The Edge will only say "Voice Answer On" but will not go into pairing mode. I have followed the instructions in the manual with no success. Suggestions? Thanks, Joni

The Plantronics Voyager EDGE is a lightweight headphone weighing only 9 grams, making it comfortable to wear for extended periods. It comes with a USB cable for convenient charging. With a talk time of 6 hours and a standby time of 168 hours, the lithium polymer battery ensures long-lasting usage. Equipped with Bluetooth 4.0, the Voyager EDGE offers a wireless range of up to 10 meters, allowing for freedom of movement while staying connected. Its Bluetooth profiles include A2DP, HFP, and HSP, ensuring compatibility with various devices. The headphone also features Near Field Communication (NFC), enabling quick and easy pairing with compatible devices. Designed for versatility, the Voyager EDGE is brand compatible with any brand, offering flexibility for users. It includes a carrying case for added protection and portability, making it ideal for travel. The package includes a quick start guide and a user guide, providing detailed instructions for setup and use. The Plantronics Voyager EDGE offers high-quality audio and clear voice transmission, making it suitable for both music and phone conversations. Its premium build ensures reliability and durability over time. With its sleek and stylish design, the Voyager EDGE offers not only functionality but also an aesthetically pleasing appearance. Overall, the Plantronics Voyager EDGE is a lightweight and versatile headphone with a long-lasting battery life, convenient wireless connectivity, and reliable performance. Its compatibility with any brand and inclusion of helpful guides make it a user-friendly option.

General
BrandPlantronics
ModelVoyager EDGE | 201020-05
Productheadphone
EAN5033588042020, 5033588042044, 4052305967386, 5054533617124, 5054991233652
LanguageEnglish
FiletypeUser manual (PDF)
Weight & dimensions
Weight9 g
Packaging content
Cables includedUSB
Carrying caseYes
Quick start guideYes
Battery
Talk time6 h
Standby time168 h
Battery technologyLithium Polymer (LiPo)
Battery recharge time1.5 h
Operational conditions
Operating temperature (T-T)0 - 40 °C
Ports & interfaces
Bluetooth version4.0
Bluetooth profilesA2DP, HFP, HSP
Wireless range10 m
Connectivity technologyWireless
BluetoothYes
Other features
Number of products included1 pc(s)
Brand compatibilityAny brand
User guideYes
Near Field Communication (NFC)Yes
Performance
Product typeHeadset
Product colorWhite
Headset typeMonaural
Wearing styleEar-hook
Recommended usageOffice/Call center
Headphones
Ear couplingSupraaural
Microphone
Yes
Microphone typeBoom
show more

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Plantronics Voyager EDGE below.

When is my volume too loud?

A volume above 80 decibels can be harmful to hearing. When the volume exceeds 120 decibels, direct damage can even occur. The chance of hearing damage depends on the listening frequency and duration.

Can I make hands-free calls with my headphone?

The newer headphones generally have a small microphone built in which allows for calling.

What is noise cancelling?

Noise cancelling ensures that ambient noise is reduced.

What is bluetooth?

Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. The distance between the two devices that exchange data can in most cases be no more than ten metres.

What is the weight of the Plantronics Voyager EDGE?

The Plantronics Voyager EDGE has a weight of 9 g.

How long does it take to charge the battery of the Plantronics Voyager EDGE?

It takes 1.5 h to charge the battery of the Plantronics Voyager EDGE.

How do I pair my Plantronics Voyager EDGE with my smartphone?

To pair your Plantronics Voyager EDGE with your smartphone, turn on the headset and make sure it is in pairing mode. Then, on your smartphone, go to the Bluetooth settings and select "Scan" or "Pair New Device." Look for the Voyager EDGE in the list of available devices and select it to complete the pairing process.

How can I check the battery level of my Plantronics Voyager EDGE?

To check the battery level of your Plantronics Voyager EDGE, simply tap the Call button on the headset. The headset will automatically announce the remaining talk time or battery level. Alternatively, if you have the Plantronics Hub app installed on your smartphone, you can check the battery level from the app.

Can I use my Plantronics Voyager EDGE to answer or end calls?

Absolutely! To answer a call, simply tap the Call button on your headset. To end a call, just tap the Call button again. You can also use voice commands. Just say "Answer" or "Ignore" to handle incoming calls without touching any buttons.

How do I adjust the volume on my Plantronics Voyager EDGE?

Adjusting the volume on your Plantronics Voyager EDGE is very easy. You can either use the volume up and down buttons located on the side of the headset or adjust the volume directly from your phone while connected to the headset.

Why does the audio quality on my Plantronics Voyager EDGE sound distorted?

If you are experiencing distorted audio quality, it may be due to an improper fit of the headset in your ear. Make sure you have the correct size eartip attached to the headset for a secure and comfortable fit. Additionally, try cleaning the eartips and the speaker grille with a soft cloth to remove any debris that may affect the sound quality.

Does the Plantronics Voyager EDGE come with a carrying case?

Yes, the Plantronics Voyager EDGE comes with a carrying case. This means that users can easily and safely store the headset when not in use, making it convenient to bring along while traveling or commuting.

What is the battery technology used in the Plantronics Voyager EDGE?

The Plantronics Voyager EDGE uses Lithium Polymer (LiPo) battery technology. LiPo batteries are known for their high energy density, longer lifespan, and better performance compared to other types of batteries. This means that users can expect a reliable and long-lasting battery life from the headset.

Is the Plantronics Voyager EDGE compatible with any brand?

Yes, the Plantronics Voyager EDGE is compatible with any brand. This makes it versatile and suitable for use with various devices, regardless of the brand or operating system. Users can easily connect the headset to their smartphones, tablets, or computers without any compatibility issues.

What is the wireless range of the Plantronics Voyager EDGE?

The wireless range of the Plantronics Voyager EDGE is 10 meters. This means that users can enjoy a strong and stable wireless connection within a reasonable distance from their connected device. Whether they are moving around the room or working in a nearby area, they can stay connected without experiencing any signal interruptions.

Does the Plantronics Voyager EDGE support Near Field Communication (NFC)?

Yes, the Plantronics Voyager EDGE supports Near Field Communication (NFC). NFC allows for quick and easy pairing between the headset and NFC-enabled devices. Users can simply tap their NFC-enabled device to the headset for a seamless and hassle-free connection. This feature enhances the overall user experience and convenience.

Is the manual of the Plantronics Voyager EDGE available in English?

Yes, the manual of the Plantronics Voyager EDGE is available in English .

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