If y ou e xper ienc e any tro uble whi le u sing the syst em, the foll owing inf orma tion will sol ve m ost prob lems .
If t he t roub le p ersi sts, ref er to the app ropr iate sect ion in t his chap ter a ccor ding to the troub le y ou a re
expe rien cing.
For the late st t roub lesh ooti ng i nfor matio n, visit {{" www. pana soni c.ne t/pc c/su ppor t/te l/
home netw ork/ "|to link ("ht tp:/ /www .pan ason ic.n et/pc c/su ppor t/te l/ho mene twor k/") }}.
Powe r
Use thes e st eps to m ake sure that eac h of you r sy stem devi ces are recei ving pow er.
1 Make sur e th e hu b, c amera s, e tc. are conn ecte d to thei r AC ada ptor s. M ake sure the AC a dapt ors
are conn ecte d to elec tric out lets .
→ Refe r to the Sys tem Setu p Gu ide i nclu ded with you r hub and the Ins tall atio n Gui de i nclu ded with
your cam eras for info rmat ion abou t po wer c onne ctio ns.
2 Make sur e th e el ectri c ou tlet s us ed t o po wer the hub, came ras, etc . ar e fu nctio ning . If an elec tric
outl et c an b e tu rned on a nd o ff b y a swit ch, make sure the swi tch is t urned on.
3 Make sure the batteries installed in all sensors have adequate charge remaining. → Chec k th e se nsor ’s s tatu s sc reen for “low bat tery ” or “out of rang e” e rror s ( “ View ing sens or
stat us”, Pag e 62) . Re fer to t he In stal lati on G uide incl uded wit h yo ur d evice for inf orma tion abou t
batt ery repl acem ent.
Netw ork devi ces
Use thes e st eps to m ake sure that eac h of you r ne twork dev ices and your Int erne t co nnec tion are
work ing prop erly.
1 Make sur e yo ur w irele ss r oute r an y ot her netwo rk d evic es ( cable or DSL mode m, n etwor k sw itch es,
etc. ) ar e tu rned on.
→ Refe r to the ope ratin g in stru ctio ns i nclu ded w ith your wir eless rou ter and any other dev ices for
trou bles hoot ing i nfor mati on i f ne cess ary.
2 Make sur e al l ca bles conn ecte d be twee n you r wi rele ss r outer and any oth er n etwo rk de vice s ar e
func tion ing and c onne cted pro perl y.
3 Make sure that devices connected to your wireless router can connect to the Internet. → Refe r to the ope ratin g in stru ctio ns i nclu ded w ith your wir eless rou ter for trou blesh ooti ng
info rmat ion if n ecess ary. For som e In tern et c onnec tion iss ues, you may need to cont act your
Inte rnet ser vice pro vider .
Syst em c onne ctio n
Use thes e st eps to m ake sure that you r mo bile dev ice c an c onne ct t o th e hub and tha t ea ch o f yo ur
syst em d evic es a re re gist ered to the hub.
1 Make sure the hub can connect to your wireless router. → Disc onne ct t he h ub’s AC a dapt or, conn ect it a gain, and wai t fo r th e hu b to sta rt up . If the hub ’s
LED indi cato r rem ains bli nkin g in gree n af ter a fe w mi nute s, t he hu b is not con nect ed t o yo ur
wire less rou ter. In this case , re conn ect the hub to y our w irel ess rout er ( “Set ting the hub ’s W i-Fi
sett ings aga in”, Page 113) .
2 Make sure your mobile device can connect to your hub while you are at home. → Chec k yo ur m obil e dev ice’ s Wi -Fi sett ings and conf irm that it is c onne cted to y our wire less rou ter.
Next , us e th e [ Home Netw ork] ap p to con nect to t he h ub, and conf irm t hat [ Home Wi- Fi
Conn ecte d] is di spla yed at t he t op o f th e ho me sc reen .
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