Mophie PowerStation Hub manual

Mophie PowerStation Hub
5.4 · 1
PDF manual
 · 23 pages
English
manualMophie PowerStation Hub
2
Welcome
Thank you for purchasing the mophie® powerstation®
hub portable battery hub. Your powerstation hub is
a compact yet powerful mobile charging solution
for your Qi-enabled devices, smartphones, tablets,
and other USB devices. Now you will be able to
travel great distances and be the master of your own
destiny, no longer bound by the limitations of your
device’s internal battery!
Package Contains
powerstation hub portable battery hub
AC Adapters: North America, United Kingdom*,
Europe*, Australia*, China*
Travel Cap*
Quick-start guide
*Interchangeable AC adapters and Travel Cap
included only in international version.
Features
Here’s a rundown of why your powerstation hub
portable battery hub is so great:
Universal wireless charging: Wirelessly charges
any Qi-enabled smartphone.
Charges up to four devices at the same time
(one wireless and three wired via USB ports).
USB-C PD input/output port can fast charge
at up to 18W.

View the manual for the Mophie PowerStation Hub here, for free. This manual comes under the category chargers for mobile devices and has been rated by 1 people with an average of a 5.4. This manual is available in the following languages: English. Do you have a question about the Mophie PowerStation Hub or do you need help? Ask your question here

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Number of questions: 2
J
Jose Alfredo Perez RFebruary 17, 2021

Hello, I recently purchased the Mophie Powerstation Hub, and it was working perfectly but after a 30cm (small height) drop, it stopped working. Now it only shows 2 LEDs and when I try to recharge it, it doesn't go beyond those two LEDs. The wireless charging doesn't work, and neither does charging my phone with cables. I would greatly appreciate your help.

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T
Tom HalpinApril 7, 2021

How do you remove the blank to attach a power socket? It won’t just pull off so I’ll need a knife but in afraid of forcing it off in the wrong direction

How do you remove the blank to attach a power socket? It won’t just pull off so I’ll need a knife but in afraid of forcing it...
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The Mophie PowerStation Hub is an indoor charger for mobile devices that offers fast charging capabilities. With its Quick Charge 3.0 technology, it provides efficient and speedy charging for compatible devices. This charger is universally compatible, making it suitable for a wide range of mobile devices. Featuring a compact design, this charger comes with LED indicators that display the battery replacement, charging status, and other relevant information. With a weight of 255.15 grams, it is lightweight and portable, making it convenient to carry around. The Mophie PowerStation Hub includes one USB 2.0 port, one USB 3.2 Gen 1 (3.1 Gen 1) Type-A port, and one USB Type-C port, offering multiple connectivity options. These ports ensure compatibility with various devices and allow for easy charging. Powered by AC, this charger is designed to be used indoors. It has a maximum power output of 18 watts, enabling efficient charging for your mobile devices. With dimensions of 84 millimeters in width and 84 millimeters in depth, the Mophie PowerStation Hub is compact and space-saving. Overall, the Mophie PowerStation Hub is a reliable and durable charger for mobile devices. Its fast charging capabilities, universal compatibility, and compact design make it a convenient and practical choice for users in need of efficient charging solutions.

General
BrandMophie
ModelPowerStation Hub | 401102474
Productcharger for mobile device
LanguageEnglish
FiletypeUser manual (PDF)
Performance
Fast chargingYes
Quick Charge 3.0
Charger compatibilityUniversal
Charger typeIndoor
USB 2.0 ports quantity1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity1
Power source typeAC
USB Type-C ports quantity1
CompatibilitySamsung Galaxy S10e, Samsung Galaxy S10, Samsung Galaxy S10+, Samsung Galaxy Note9, Samsung Galaxy S9, Samsung Galaxy S9+, Samsung Galaxy Tab 3, \niPad Pro 12.9-inch (2nd gen.), iPad Pro 10.5-inch, iPad Pro 9.7-inch, iPad mini 4, iPhone Xs Max, iPhone Xs, iPhone Xr, iPhone X, iPhone 8, iPhone 8 Plus, \niPhone 7, iPhone 7 Plus, iPhone SE, iPhone 6s, iPhone 6s Plus
Packaging data
Quantity per pack1 pc(s)
Weight & dimensions
Weight255.15 g
Width84 mm
Depth84 mm
Height29.5 mm
Power
Maximum power18 W
Minimum output voltage5 V
Maximum output voltage12 V
Input voltage100 - 240 V
Input current0.25 A
Design
Product colorBlack
LED indicatorsBattery replacement, Charging, Status
show more

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Mophie PowerStation Hub below.

What is the weight of the Mophie PowerStation Hub?

The Mophie PowerStation Hub has a weight of 255.15 g.

What is the height of the Mophie PowerStation Hub?

The Mophie PowerStation Hub has a height of 29.5 mm.

What is the width of the Mophie PowerStation Hub?

The Mophie PowerStation Hub has a width of 84 mm.

What is the depth of the Mophie PowerStation Hub?

The Mophie PowerStation Hub has a depth of 84 mm.

Does the Mophie PowerStation Hub support fast charging?

Yes, the Mophie PowerStation Hub supports fast charging, which means it can charge your mobile devices at a significantly faster rate compared to regular chargers.

What fast charging technology does the Mophie PowerStation Hub use?

The Mophie PowerStation Hub utilizes Quick Charge 3.0 fast charging technology, providing efficient and speedy charging for compatible devices.

Is the Mophie PowerStation Hub compatible with all mobile devices?

Yes, the Mophie PowerStation Hub boasts universal charger compatibility, meaning it can charge a wide range of mobile devices, including smartphones, tablets, and more.

Can the Mophie PowerStation Hub be used both indoors and outdoors?

The Mophie PowerStation Hub is specifically designed for indoor use, making it a convenient charging solution for home, office, or other indoor settings.

How many USB ports does the Mophie PowerStation Hub have?

The Mophie PowerStation Hub features one USB 2.0 port, one USB 3.2 Gen 1 (3.1 Gen 1) Type-A port, and one USB Type-C port, allowing you to charge multiple devices simultaneously with different cable types.

How do I know if my device is compatible with the Mophie PowerStation Hub charger?

To determine if your device is compatible with the Mophie PowerStation Hub charger, follow these steps: 1. The Mophie PowerStation Hub charger is compatible with most popular smartphones, tablets, USB devices, and wearables. It can also wirelessly charge Qi-enabled smartphones. 2. To check if your device is compatible, ensure that it falls into one of these categories: smartphones, tablets, USB devices, or wearables. If your device belongs to any of these categories, it is likely compatible with the PowerStation Hub charger. 3. If you are unsure whether your device is Qi-enabled for wireless charging, you can check the specifications or user manual of your device. Look for any mention of Qi wireless charging compatibility. 4. If you encounter any issues with charging your device, make sure that the PowerStation Hub battery is fully charged. You can refer to the FAQ section in the manual for troubleshooting tips and solutions. Remember to read through the Warning section in the manual and the quick-start guide included with your PowerStation Hub charger before using it to ensure proper usage and compatibility with your device. Please note that the information provided is based on the Mophie PowerStation Hub manual.

Why is my device not wirelessly charging on the powerstation hub?

If your device is not wirelessly charging on the Mophie PowerStation Hub, you can follow these steps to troubleshoot the issue: 1. Ensure that you have attached the AC adapter correctly to the PowerStation Hub. If you are using the international version, make sure that the adapter does not prevent the PowerStation Hub from lying flat. If necessary, replace the adapter with the supplied Travel Cap. 2. Place your Qi-enabled device on the wireless charging surface of the PowerStation Hub. Make sure that the device is properly aligned with the charging surface. 3. Press and hold the status button on the PowerStation Hub for 3 seconds. This will activate the wireless charging function. 4. Check the LED indicator on the PowerStation Hub. If the LED is continuously illuminated, it means that the Qi-enabled device is properly charging. 5. If the LED is flashing continuously, it indicates that a metallic foreign object, such as keys, has been detected on the charging surface. Remove the foreign object to enable wireless charging. 6. If the LED is not illuminated, it means that wireless charging has not been activated. Press and hold the status button for 3 seconds to activate wireless charging. By following these steps, you should be able to troubleshoot and resolve any issues with wireless charging on the Mophie PowerStation Hub.

What are the contents of the Mophie PowerStation Hub package?

The contents of the Mophie PowerStation Hub package include: 1. PowerStation Hub: The main device that serves as a portable battery hub and charging station. 2. AC Adapters: The package includes AC adapters for different regions. These adapters allow you to charge the PowerStation Hub using a wall outlet. 3. Travel Cap: The international version of the PowerStation Hub package also includes a travel cap. This cap is used to cover the AC adapter when not in use. 4. Quick-Start Guide: A guide that provides basic instructions on how to set up and use the PowerStation Hub. Please note that the specific contents of the package may vary depending on the region and version of the PowerStation Hub. It is recommended to refer to the package contents listed on the product packaging or the quick-start guide included in the package for the most accurate and up-to-date information.

How many devices can I charge simultaneously with the powerstation hub?

The Mophie PowerStation Hub charger allows you to charge multiple devices simultaneously. Here are the steps to determine how many devices you can charge at the same time: 1. The PowerStation Hub battery can charge up to four devices simultaneously, including wireless charging. 2. When charging a single device, each output port can supply a specific amount of power. The USB-C PD port can supply up to 18W, while the USB-A port can supply up to 15W. 3. If you are charging two or more devices at the same time, the total power supplied by the PowerStation Hub battery is up to 15W. 4. To charge multiple devices, connect the cable that came with each device to one of the PowerStation Hub's ports and to the corresponding device. You can charge up to three wired devices and one wireless device simultaneously. 5. Press and hold the status button on the PowerStation Hub for 3 seconds to begin charging. By following these steps, you can charge multiple devices simultaneously using the Mophie PowerStation Hub charger.

Why is my device not fast charging when connected to the USB-C PD port on the powerstation hub?

There could be several reasons why your device is not fast charging when connected to the USB-C PD port on the Mophie PowerStation Hub. Here are the possible steps to troubleshoot the issue: 1. Ensure that your device supports USB-C PD (Power Delivery) fast charging. Not all devices are compatible with this charging technology. 2. Check if the USB-C PD port on the PowerStation Hub is functioning properly. Make sure there are no physical damages or debris that may be obstructing the connection. 3. Verify that you are using a USB-C to USB-C cable that supports fast charging. Using a low-quality or incompatible cable may prevent fast charging from working. 4. Confirm that the USB-C PD port on the PowerStation Hub is not being used to charge multiple devices simultaneously. Charging multiple devices may reduce the charging speed for each device. 5. If your device supports fast charging but is still not charging quickly, try connecting it to a different USB-C PD port on the PowerStation Hub. This can help determine if the issue is specific to a particular port. By following these steps, you can troubleshoot why your device is not fast charging when connected to the USB-C PD port on the Mophie PowerStation Hub.

How do I know if my device is compatible with the Mophie PowerStation Hub charger?

To determine if your device is compatible with the Mophie PowerStation Hub charger, follow these steps: 1. Check the device compatibility: The Mophie PowerStation Hub charger is compatible with most popular smartphones, tablets, USB devices, and wearables. It can also wirelessly charge Qi-enabled smartphones. 2. Verify the device type: Ensure that your device falls into one of the compatible categories mentioned above. If your device is a smartphone, tablet, USB device, or wearable, it should be compatible with the PowerStation Hub charger. 3. Check for Qi wireless charging support: If you want to charge your device wirelessly, make sure it has Qi wireless charging capability. Qi-enabled smartphones can be charged wirelessly on the PowerStation Hub. 4. Read the manual and quick-start guide: Carefully read through the Warning section in the manual and the quick-start guide included with your PowerStation Hub charger. These documents provide important information about device compatibility and usage guidelines. By following these steps, you can determine if your device is compatible with the Mophie PowerStation Hub charger.

Why is my device not charging wirelessly on the powerstation hub?

If your device is not charging wirelessly on the Mophie PowerStation Hub, follow these steps to troubleshoot the issue: 1. Check the LED indicator: The PowerStation Hub has an LED indicator that shows the wireless charging status. If the LED is continuously illuminated, it means that the Qi-enabled device is properly charging. If the LED is flashing continuously, it indicates that a metallic foreign object, such as keys, has been detected on the charging surface. Remove any foreign objects from the surface. If the LED is not illuminated, wireless charging has not been activated. 2. Ensure proper alignment: Place your Qi-enabled device on the PowerStation Hub's wireless charging surface and press the status button for 3 seconds. Make sure the device is properly aligned on the charging surface as shown in the manual. By following these steps, you can troubleshoot why your device is not charging wirelessly on the Mophie PowerStation Hub.

What are the package contents of the Mophie PowerStation Hub charger?

The package contents of the Mophie PowerStation Hub charger include the following items: 1. PowerStation Hub: The main device that serves as a portable battery hub for charging your devices. 2. USB-C to USB-C Cable: A USB-C cable that can be used to charge the PowerStation Hub or connect it to other devices. 3. Quick-Start Guide: A guide that provides basic instructions on how to set up and use the PowerStation Hub. Please note that the package contents may vary slightly depending on the region and specific model of the PowerStation Hub. It is always recommended to check the package contents upon purchase to ensure that all the necessary items are included. By referring to the package contents mentioned above, you can identify the items that come with the Mophie PowerStation Hub charger.

How do I charge multiple devices simultaneously on the powerstation hub?

To charge multiple devices simultaneously on the Mophie PowerStation Hub charger, follow these steps: 1. Connect the PowerStation Hub to a power source: Plug the PowerStation Hub into a wall outlet or another power source using the included USB-C to USB-C cable. 2. Identify the USB ports: The PowerStation Hub is equipped with three USB ports for wired charging. These ports are labeled and located on the side or front of the device. 3. Connect your devices: Use the appropriate charging cables for your devices and connect them to the USB ports on the PowerStation Hub. You can charge smartphones, tablets, headphones, smartwatches, or any other USB-powered devices. 4. Start charging: Once your devices are connected, the PowerStation Hub will automatically start charging them. The LED indicators on the PowerStation Hub may show the charging status of each device. By following these steps, you can charge multiple devices simultaneously on the Mophie PowerStation Hub charger. Make sure to use the appropriate charging cables and ensure that the PowerStation Hub is connected to a power source.

Why is my device not charging when connected to the USB-C PD port on the powerstation hub?

If your device is not charging when connected to the USB-C PD port on the Mophie PowerStation Hub, you can try the following steps to troubleshoot the issue: 1. Check the cable: Ensure that you are using the cable that came with your device. Using a different cable may not provide the necessary power delivery for charging. 2. Verify device compatibility: Make sure that your device is compatible with USB-C PD charging. Not all devices support this charging method, so check your device's specifications or user manual. 3. Check the USB-C PD port: Inspect the USB-C PD port on the PowerStation Hub for any debris or damage. Clean the port gently if needed and ensure a secure connection between the cable and the port. 4. Restart your device: Sometimes, a simple restart can resolve charging issues. Disconnect your device from the PowerStation Hub, power it off, and then power it back on before reconnecting. 5. Try a different port: If the USB-C PD port is still not charging your device, try using one of the other USB ports on the PowerStation Hub. These ports may provide sufficient power for charging. By following these steps, you can troubleshoot why your device is not charging when connected to the USB-C PD port on the Mophie PowerStation Hub.

Is the manual of the Mophie PowerStation Hub available in English?

Yes, the manual of the Mophie PowerStation Hub is available in English .

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