Matrox M9120 Plus LP PCIe x1 manual

Matrox M9120 Plus LP PCIe x1
7.4 · 1
PDF manual
 · 46 pages
English
manualMatrox M9120 Plus LP PCIe x1
Matrox M-Series – User Guide 23

Troubleshooting

What to do if you have a problem

If you experience problems with your Matrox product:
Make sure your Matrox card is properly installed, youre using the correct connectors,
and that all connectors are properly fastened. For more information, see “Installing your
graphics hardware, page 7 and “Connecting your monitors”, page 12.
Review the documentation provided with your Matrox product, including the
information in this section, to see if your problem is already addressed.
If your problem persists, contact Matrox. For more information, see “Customer support”, page 38.

Common problems and solutions

This section addresses common problems that could prevent you from using your computer or
graphics hardware.

Problem Computer doesn’t display information or boot after Matrox card is

installed

1

Cause

If you have more than one PCIe ×16 slot, your graphics card may be using a slot that doesn’t
have 16 lane support.
1

Solution

Try moving the PCIe card to another PCIe slot in your computer. For more information on
the PCIe support of your system, see your system manual.
2

Cause

There may be unsupported graphics hardware in your computer.
1

Solution

If graphics hardware is built into your computer motherboard, your system may not have
automatically disabled it when you inserted your Matrox card. Check your system manual for
instructions on how to disable your computer’s built-in graphics hardware.
3

Cause

The BIOS of your Matrox graphics card may need to be updated or restored.
1

Solution

For advanced users
– If your primary display is unusable and you have another
VGA-compatible graphics card (PCI™):
1
Turn off your computer and insert the other graphics card into an expansion slot. For
more information on expansion slots, see “Choose an expansion slot, page 8.

Manual

View the manual for the Matrox M9120 Plus LP PCIe x1 here, for free. This manual comes under the category video cards and has been rated by 1 people with an average of a 7.4. This manual is available in the following languages: English. Do you have a question about the Matrox M9120 Plus LP PCIe x1 or do you need help? Ask your question here

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Matrox M9120 Plus LP PCIe x1 specifications

Below you will find the product specifications and the manual specifications of the Matrox M9120 Plus LP PCIe x1.

General
BrandMatrox
ModelM9120 Plus LP PCIe x1
Productvideo card
LanguageEnglish
FiletypeUser manual (PDF)

Frequently Asked Questions

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