JBL Tour Pro 2 manual

JBL Tour Pro 2
9.1 · 7
PDF manual
 · 48 pages
English
manualJBL Tour Pro 2

Smart true wireless meets seamless sound experience.

The JBL Tour Pro 2’s True Adaptive Noise Cancelling technology tunes out

distractions so you can enjoy your favorite audio—or even the sound of

silence—all powered by legendary JBL Pro Sound and immerse yourself in

superb, spatial audio on the go. The unique smart charging case allows you

to direct access all key earbuds features without using the smartphone

App. All App features are accessible via the smart case even from non-

smartphone devices, such as laptops, PCs, TVs etc. Control key JBL

Headphones App features without using your phone, simply touching the

charging case screen 1.45-inch display, for a truly seamless experience.

Immerse yourself in spatial audio for up to 40 hours on a single charge

thanks to the innovative Bluetooth-enabled smart charging case. The 6-mic

technology ensures a superior call quality in any conditions. Turn on the

Personal Sound Amplification to boost yours and others’ voice volume

without ever removing your earbuds.

Features

Smart Case for seamless experience
True Adaptive Noise Cancelling with
Smart Ambient
6-mic perfect calls with voice control
Smart Ambient technology
Legendary Pro Sound
Immersive JBL Spatial Sound
Personal Sound Amplification
Hands free voice control
Fast Pair enabled by Google and
Microsoft swift pair
Stay in control with the JBL
Headphones app
Bluetooth 5.3 LE audio (*)

True wireless Noise Cancelling earbuds

TOUR PRO 2

View the manual for the JBL Tour Pro 2 here, for free. This manual comes under the category earphones and has been rated by 7 people with an average of a 9.1. This manual is available in the following languages: English. Do you have a question about the JBL Tour Pro 2 or do you need help? Ask your question here

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Question and answer

Number of questions: 11
W
William BarrosJanuary 27, 2024

I would like to ask a question, does the button on the JBL Tour Pro 2 case also serve to turn off the case? What is its functionality? Please clarify this doubt, thank you!

I would like to ask a question, does the button on the JBL Tour Pro 2 case also serve to turn off the case? What is its funct...
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V
Vevi September 15, 2023

Is there any blockage on the new earphone? I did the first charge, the case indicates 100% charged, I don't see any indication of the charged earphones. I pressed the case's reset button and it's like the earphones are not working.

Is there any blockage on the new earphone? I did the first charge, the case indicates 100% charged, I don't see any indicatio...
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1 comment
C
ciggoJanuary 4, 2024

Did you remove the tape from the bottom on the buds many people did not know that there was tape on there!

Did you remove the tape from the bottom on the buds many people did not know that there was tape on there!
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M
Malery Myn AlcantaraOctober 8, 2023

Why the Bluetooth is not working, it is on the red mode. I watch YouTube on how to turn it on but it does not work. Is it broken? Does it needed to be replace?

Why the Bluetooth is not working, it is on the red mode. I watch YouTube on how to turn it on but it does not work. Is it bro...
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3 comments
E
Emma of manua.lsDecember 19, 2023

The JBL Tour Pro 2 earphones have different LED behaviors to indicate various states. The red mode indicates that the earphones are not connected to Bluetooth. To resolve the issue of Bluetooth not working in red mode, please follow these steps: 1. Make sure the earphones are charged. If the battery is low, charge the earphones using the provided charging cable. 2. Turn on the earphones by pressing and holding the power button until the LED indicator lights up. 3. On your device, go to the Bluetooth settings and make sure Bluetooth is enabled. 4. In the Bluetooth settings, search for available devices and select "JBL Tour Pro 2" to connect. 5. Follow the on-screen instructions to complete the pairing process. Make sure to keep the earphones within the Bluetooth range of your device. If you have followed these steps and the Bluetooth still doesn't work in red mode, please try the following troubleshooting steps: 1. Restart your device and the earphones. 2. Forget the "JBL Tour Pro 2" device from your Bluetooth settings and then try pairing again. 3. If possible, try connecting the earphones to a different device to see if the issue persists.

This answer is automatically generated
C
ciggoJanuary 4, 2024

Did you remove the tape from the bottom on the buds many people did not know that there was tape on there!

Did you remove the tape from the bottom on the buds many people did not know that there was tape on there!
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A
AkhilOctober 23, 2023

Even iam facing same issues. Please help me if you got any suggestion. JBL, please guide us how to get connected

A
Abdullah BalharithJanuary 16, 2024

If the earbuds are in the charging case, do I still get notifications in the casing screen? Because bluetooth disconnects once earbuds are in the case.

A
ali joveiniSeptember 24, 2023

Hi, I bought JBL Tour Pro 2. And when I updated the case from the app inside the phone, the language of the case changed to Chinese. Before the update, the case language was in English But after the case update, everything changed to Chinese Please guide me so that I can change the case language to English again

Hi, I bought JBL Tour Pro 2.
And when I updated the case from the app inside the phone, the language of the case changed to ...
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M
MarthaNovember 3, 2023

Suddenly my jbl tour pro 2 has a red bluetooth sign and are not detected by my phone, and they don't register touch either.

J
JimDecember 1, 2023

Not getting a blue light on earbuds.phone doesn't find earbuds. Case screen is on says 100% battery

2 comments
C
ciggoJanuary 4, 2024

Did you remove the tape from the bottom on the buds many people did not know that there was tape on there!

Did you remove the tape from the bottom on the buds many people did not know that there was tape on there!
zoom-in
View photo
A
Abdullah BalharithJanuary 16, 2024

You have to remove the tape on the earbuds first.

W
Will Hernandez November 18, 2023

How do I change the time setting

The JBL Tour Pro 2 is a wireless earphone designed for calls and music. With its touch volume control and touch controls, it provides convenient and easy operation. It features virtual surround sound for an immersive audio experience. Additionally, it is compatible with both the Google Assistant and Amazon Alexa. Utilizing Bluetooth technology, the JBL Tour Pro 2 offers wireless connectivity. It is equipped with Bluetooth version 5.3, ensuring fast and stable connections. The Bluetooth profiles supported by this earphone include A2DP, AVRCP, and HFP. The JBL Tour Pro 2 combines functionality with a sleek design. It is ergonomically crafted to provide a comfortable fit during extended wear. The earphone comes with a range of ear tips to cater to different user preferences and sizes. In terms of battery life, the JBL Tour Pro 2 offers long-lasting performance. It provides up to 8 hours of playtime on a single charge, allowing users to enjoy uninterrupted music or calls. The earphone also comes with a charging case that provides additional battery backup. Audio quality is a key feature of the JBL Tour Pro 2. It delivers crisp and clear sound across a wide range of frequencies, enhancing the listening experience. Whether listening to music or engaging in phone conversations, the earphone ensures high-quality audio output. Overall, the JBL Tour Pro 2 is a wireless earphone that combines convenience, advanced features, and superior audio quality. Its touch controls, virtual surround sound, and compatibility with voice assistants make it a versatile option for those seeking a reliable and immersive audio experience.

General
BrandJBL
ModelTour Pro 2 | JBLTOURPRO2BLK
Productearphone
EAN6925281960741
LanguageEnglish
FiletypeUser manual (PDF), Quickstart Guide (PDF), Datasheet (PDF)
Performance
Wearing styleIn-ear
Product typeHeadphones
Recommended usageCalls/Music
Product colorBlack
Volume controlTouch
Control unit typeOn-ear control unit
Control typeTouch
Virtual surroundYes
Works with the Google AssistantYes
Works with Amazon AlexaYes
Country of originChina
Ports & interfaces
Connectivity technologyWireless
BluetoothYes
Bluetooth version5.3
Bluetooth profilesA2DP, AVRCP, HFP
Frequency band2.4 - 2.4835 GHz
Headphones
Ear couplingIntraaural
Headphone frequency20 - 20000 Hz
Impedance16 Ω
Headphone sensitivity100 dB
Driver unit10 mm
Driver typeDynamic
Yes
Noise canceling typeActive
Microphone
Microphone typeBuilt-in
Microphone sensitivity-38 dB
Number of microphones6
Battery
Battery operatedYes
Battery typeBuilt-in battery
Battery technologyLithium Polymer (LiPo)
Right earpiece battery capacity70 mAh
Left earpiece battery capacity70 mAh
Input voltage (earpieces)3.85 V
Input voltage (charging case)3.8 V
Battery recharge time2 h
Continuous audio playback time (without ANC)10 h
Continuous audio playback time (with ANC)8 h
Talk time (ANC on)5.5 h
Talk time (ANC off)6 h
Continuous audio playback time40 h
Battery technology (charging case)Lithium Polymer (LiPo)
Battery capacity (charging case)850 mAh
Fast chargingYes
Weight & dimensions
Charging case weight73 g
Left earpiece weight12.2 g
Right earpiece weight12.2 g
Width22 mm
Depth23 mm
Height30 mm
Charging case dimensions (W x D x H)66 x 28 x 58 mm
Weight13 g
Packaging data
Package typeHanging box
Package width100 mm
Package depth46 mm
Package height160 mm
Package weight264 g
Packaging content
Charging caseYes
Charging case typeWired
Charging case connector typeUSB Type-C
Quantity1
Quick start guideYes
Cables includedUSB Type-C
Ear padsYes
Warranty cardYes
Safety sheetYes
Logistics data
Harmonized System (HS) code8518300090
Supplier features
Battery life600 min
show more

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the JBL Tour Pro 2 below.

What is the weight of the JBL Tour Pro 2?

The JBL Tour Pro 2 has a weight of 13 g.

When is my volume too loud?

A volume above 80 decibels can be harmful to hearing. When the volume exceeds 120 decibels, direct damage can even occur. The chance of hearing damage depends on the listening frequency and duration.

Can I make hands-free calls with my earphone?

The newer earphones generally have a small microphone built in which allows for calling.

What is noise cancelling?

Noise cancelling ensures that ambient noise is reduced.

What is bluetooth?

Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. The distance between the two devices that exchange data can in most cases be no more than ten metres.

What is the height of the JBL Tour Pro 2?

The JBL Tour Pro 2 has a height of 30 mm.

How long does it take to charge the battery of the JBL Tour Pro 2?

It takes 2 h to charge the battery of the JBL Tour Pro 2.

What is the width of the JBL Tour Pro 2?

The JBL Tour Pro 2 has a width of 22 mm.

What is the depth of the JBL Tour Pro 2?

The JBL Tour Pro 2 has a depth of 23 mm.

How do I pair my JBL Tour Pro 2 earphones with my smartphone or device?

To pair your JBL Tour Pro 2 earphones with your device, ensure that the earphones are in pairing mode by pressing and holding the Bluetooth button until the LED light starts blinking. Then, go to the Bluetooth settings on your device, find the JBL Tour Pro 2 in the available devices list, and select it to establish the pairing.

How can I control the volume on my JBL Tour Pro 2 earphones?

To adjust the volume on your JBL Tour Pro 2 earphones, use the volume buttons located on the right earbud. Pressing the upper button increases the volume, while pressing the lower button decreases it.

How can I check the remaining battery life of my JBL Tour Pro 2 earphones?

To check the battery status of your JBL Tour Pro 2 earphones, open the JBL app on your smartphone and navigate to the earphones' settings within the app. Here, you will find the battery indicator displaying the remaining percentage of battery life.

How do I activate the noise cancellation feature on my JBL Tour Pro 2 earphones?

To activate the noise cancellation feature on your JBL Tour Pro 2 earphones, simply double-tap the left earbud. This will enable the adaptive noise cancelling mode, allowing you to enjoy your music without external distractions.

Can I use only one earbud of the JBL Tour Pro 2 for calls or music playback?

Yes, you can use a single earbud of the JBL Tour Pro 2 for calls or music playback. Simply remove one earbud from the charging case and put it in your ear. The earbud will automatically connect to your device, and you can enjoy your content or take calls using a single earbud while the other one remains in the charging case.

Does the JBL Tour Pro 2 have touch volume control?

Yes, the JBL Tour Pro 2 has touch volume control. This means users can easily adjust the volume of their calls or music by simply touching the earphone, providing a convenient and user-friendly experience.

Does the JBL Tour Pro 2 have virtual surround sound?

Yes, the JBL Tour Pro 2 features virtual surround sound. This enhances the audio experience by creating a more immersive and three-dimensional soundstage, making music and movies sound more pleasurable and realistic for the user.

Can the JBL Tour Pro 2 work with the Google Assistant?

Yes, the JBL Tour Pro 2 is compatible with the Google Assistant. This allows users to access various functions and control their earphone using voice commands, providing hands-free convenience and control.

Does the JBL Tour Pro 2 support Bluetooth connectivity?

Yes, the JBL Tour Pro 2 supports wireless Bluetooth connectivity. This enables users to seamlessly connect their earphone to their smartphone or other devices without the hassle of tangled wires and enjoy a wireless listening experience.

What is the impedance of the JBL Tour Pro 2 earphone?

The JBL Tour Pro 2 has an impedance of 16 Ω. This relatively low impedance means that the earphone can easily be driven by most devices, allowing for efficient power transfer and ensuring optimal sound quality for the user.

Is the manual of the JBL Tour Pro 2 available in English?

Yes, the manual of the JBL Tour Pro 2 is available in English .

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