HP LaserJet Pro 500 Color MFP M570DW manual

HP LaserJet Pro 500 Color MFP M570DW
6.1 · 1
PDF manual
 · 254 pages
English
manualHP LaserJet Pro 500 Color MFP M570DW

Solve wireless network problems

Wireless connectivity checklist
The product does not print after the wireless configuration completes
The product does not print, and the computer has a third-party firewall installed
The wireless connection does not work after moving the wireless router or product
Cannot connect more computers to the wireless product
The wireless product loses communication when connected to a VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
Perform a wireless network diagnostic test
Reduce interference on a wireless network

Wireless connectivity checklist

Verify that the network cable is not connected.
Verify that the product and the wireless router are turned on and have power. Also make sure that the
wireless radio in the product is turned on.
Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If
you are not sure the SSID is correct, run the wireless setup again.
With secured networks, verify that the security information is correct. If the security information is
incorrect, run the wireless setup again.
If the wireless network is working correctly, try accessing other computers on the wireless network. If
the network has Internet access, try connecting to the Internet over a wireless connection.
Verify that the encryption method (AES or TKIP) is the same for the product as it is for the wireless
access point (on networks using WPA security).
Verify that the product is within the range of the wireless network. For most networks, the product
must be within 30 m (100 ft) of the wireless access point (wireless router).
Verify that obstacles do not block the wireless signal. Remove any large metal objects between the
access point and the product. Make sure poles, walls, or support columns containing metal or concrete
do not separate the product and wireless access point.
Verify that the product is located away from electronic devices that might interfere with the wireless
signal. Many devices can interfere with the wireless signal including motors, cordless phones, security
system cameras, other wireless networks, and some Bluetooth devices.
Verify that the print driver is installed on the computer.
Verify that you have selected the correct printer port.
Verify that the computer and product connect to the same wireless network.
For Mac OS X, verify that the wireless router supports Bonjour.
224 Chapter 9 Solve problems ENWW

Manual

View the manual for the HP LaserJet Pro 500 Color MFP M570DW here, for free. This manual comes under the category printers and has been rated by 1 people with an average of a 6.1. This manual is available in the following languages: English. Do you have a question about the HP LaserJet Pro 500 Color MFP M570DW or do you need help? Ask your question here

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HP LaserJet Pro 500 Color MFP M570DW specifications

Below you will find the product specifications and the manual specifications of the HP LaserJet Pro 500 Color MFP M570DW.

General
BrandHP
ModelLaserJet Pro 500 Color MFP M570DW | 0886112935399
Productprinter
LanguageEnglish
FiletypeUser manual (PDF)

Frequently Asked Questions

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the HP LaserJet Pro 500 Color MFP M570DW below.

What is the best way to remove jammed paper from my printer?

It is best to gently pull the paper out of the printer. Turn the printer off, and make sure that the printhead is not hanging over the paper and that no paper remains in the printer.

How come my printer does not accept original cartridges?

Non-genuine cartridges may not be recognised by the printer. In that case you will receive a message that the cartridge is empty. The manual of the purchased cartridge usually contains the solution, if this does not work, it is advisable to contact the seller.

How come my prints are of poor quality?

There can be various reasons for poor print quality. Check if the cartridges or toners are full. If so, inkjet printers often require cleaning the printer, the cartridges have dried out, or the print head is broken. With laser printers, calibrating the laser printer is recommended.

What is the difference between a laser printer and an inkjet printer?

A laser printer prints with a toner and an inkjet printer prints with ink.

How come my inkjet printer has black stripes?

In most cases, the inkjet printer cartridge is broken and the cartridge needs to be replaced.

What does DPI stand for?

DPI stands for Dots Per Inch and is the number of ink droplets (per inch) that end up on the paper when printing.

How can I upgrade the firmware of the printer?

To upgrade the firmware of the HP LaserJet Pro 500 Color MFP M570DW printer, follow these steps: 1. Access the Home screen on the product control panel and tap the Setup button. 2. Navigate to the Service menu, then to LaserJet Update, and select Check For Updates Now. 3. Confirm by selecting Yes to allow the product to search for firmware upgrades. If an upgrade is detected, the process will begin automatically. To set the printer to automatically upgrade the firmware: 1. Access the Home screen on the product control panel and tap the Setup button. 2. Navigate to the Service menu, then to LaserJet Update, and select Manage Updates followed by Prompt Before Install. 3. Choose the Install automatically option to enable automatic firmware upgrades.

Why is the printer displaying a low toner warning message even though the toner cartridge is not empty?

To address the low toner warning message on your HP LaserJet Pro 500 Color MFP M570DW printer, follow these steps: 1. Access the Setup menu on the product control panel. 2. Navigate to System Setup, then Supply Settings, followed by Black Cartridge, and finally Very Low Setting. 3. Choose one of the options: - Select "Continue" to receive an alert that the toner cartridge is very low but continue printing. - Select "Stop" to halt printing until the toner cartridge is replaced. - Select "Prompt" to stop printing and receive a prompt to replace the toner cartridge, with options to remind you after a certain number of pages. 4. Note that once the toner cartridge reaches "Very Low," HP's Premium Protection Warranty on that cartridge expires. 5. Be aware of potential risks related to fax printing when the product is set to Stop or Prompt options.

Is the manual of the HP LaserJet Pro 500 Color MFP M570DW available in English?

Yes, the manual of the HP LaserJet Pro 500 Color MFP M570DW is available in English .

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