HP LaserJet Pro 500 Color MFP M570DW manual

HP LaserJet Pro 500 Color MFP M570DW
6.1 · 1
PDF manual
 · 254 pages
English
manualHP LaserJet Pro 500 Color MFP M570DW

Solve wired network problems

Check the following items to verify that the product is communicating with the network. Before beginning,
print a configuration page from the product control panel and locate the product IP address that is listed on
this page.
Poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating
systems and not of the HP print drivers. For more information, go to Microsoft at
www.microsoft.com.

Poor physical connection

1. Verify that the product is attached to the correct network port using a cable of the correct length.
2. Verify that cable connections are secure.
3. Look at the network port connection on the back of the product, and verify that the amber activity light
and the green link-status light are lit.
4. If the problem continues, try a different cable or port on the hub.

The computer is using the incorrect IP address for the product

1. Open the printer properties and click the Ports tab. Verify that the current IP address for the product is
selected. The product IP address is listed on the product configuration page.
2. If you installed the product using the HP standard TCP/IP port, select the box labeled Always print to
this printer, even if its IP address changes.
3. If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead of the IP
address.
4. If the IP address is correct, delete the product and then add it again.

The computer is unable to communicate with the product

1. Test network communication by pinging the network.
222 Chapter 9 Solve problems ENWW

Manual

View the manual for the HP LaserJet Pro 500 Color MFP M570DW here, for free. This manual comes under the category printers and has been rated by 1 people with an average of a 6.1. This manual is available in the following languages: English. Do you have a question about the HP LaserJet Pro 500 Color MFP M570DW or do you need help? Ask your question here

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HP LaserJet Pro 500 Color MFP M570DW specifications

Below you will find the product specifications and the manual specifications of the HP LaserJet Pro 500 Color MFP M570DW.

General
BrandHP
ModelLaserJet Pro 500 Color MFP M570DW | 0886112935399
Productprinter
LanguageEnglish
FiletypeUser manual (PDF)

Frequently Asked Questions

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the HP LaserJet Pro 500 Color MFP M570DW below.

What is the best way to remove jammed paper from my printer?

It is best to gently pull the paper out of the printer. Turn the printer off, and make sure that the printhead is not hanging over the paper and that no paper remains in the printer.

How come my printer does not accept original cartridges?

Non-genuine cartridges may not be recognised by the printer. In that case you will receive a message that the cartridge is empty. The manual of the purchased cartridge usually contains the solution, if this does not work, it is advisable to contact the seller.

How come my prints are of poor quality?

There can be various reasons for poor print quality. Check if the cartridges or toners are full. If so, inkjet printers often require cleaning the printer, the cartridges have dried out, or the print head is broken. With laser printers, calibrating the laser printer is recommended.

What is the difference between a laser printer and an inkjet printer?

A laser printer prints with a toner and an inkjet printer prints with ink.

How come my inkjet printer has black stripes?

In most cases, the inkjet printer cartridge is broken and the cartridge needs to be replaced.

What does DPI stand for?

DPI stands for Dots Per Inch and is the number of ink droplets (per inch) that end up on the paper when printing.

How can I upgrade the firmware of the printer?

To upgrade the firmware of the HP LaserJet Pro 500 Color MFP M570DW printer, follow these steps: 1. Access the Home screen on the product control panel and tap the Setup button. 2. Navigate to the Service menu, then to LaserJet Update, and select Check For Updates Now. 3. Confirm by selecting Yes to allow the product to search for firmware upgrades. If an upgrade is detected, the process will begin automatically. To set the printer to automatically upgrade the firmware: 1. Access the Home screen on the product control panel and tap the Setup button. 2. Navigate to the Service menu, then to LaserJet Update, and select Manage Updates followed by Prompt Before Install. 3. Choose the Install automatically option to enable automatic firmware upgrades.

Why is the printer displaying a low toner warning message even though the toner cartridge is not empty?

To address the low toner warning message on your HP LaserJet Pro 500 Color MFP M570DW printer, follow these steps: 1. Access the Setup menu on the product control panel. 2. Navigate to System Setup, then Supply Settings, followed by Black Cartridge, and finally Very Low Setting. 3. Choose one of the options: - Select "Continue" to receive an alert that the toner cartridge is very low but continue printing. - Select "Stop" to halt printing until the toner cartridge is replaced. - Select "Prompt" to stop printing and receive a prompt to replace the toner cartridge, with options to remind you after a certain number of pages. 4. Note that once the toner cartridge reaches "Very Low," HP's Premium Protection Warranty on that cartridge expires. 5. Be aware of potential risks related to fax printing when the product is set to Stop or Prompt options.

Is the manual of the HP LaserJet Pro 500 Color MFP M570DW available in English?

Yes, the manual of the HP LaserJet Pro 500 Color MFP M570DW is available in English .

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