HP LaserJet Pro 500 Color MFP M570DW manual

HP LaserJet Pro 500 Color MFP M570DW
6.1 · 1
PDF manual
 · 254 pages
English
manualHP LaserJet Pro 500 Color MFP M570DW

The product does not print or it prints slowly

The product does not print

If the product does not print at all, try the following solutions.
1. Make sure the product is turned on and that the control panel indicates it is ready.
If the control panel does not indicate the product is ready, turn the product off and then on again.
If the control panel indicates the product is ready, try sending the job again.
2. If the control panel indicates the product has an error, resolve the error and then try sending the job
again.
3. Make sure the cables are all connected correctly. If the product is connected to a network, check the
following items:
Check the light next to the network connection on the product. If the network is active, the light is
green.
Make sure that you are using a network cable and not a phone cord to connect to the network.
Make sure the network router, hub, or switch is turned on and that it is working correctly.
4. Install the HP software from the CD that came with the product. Using generic print drivers can cause
delays clearing jobs from the print queue.
5. From the list of printers on your computer, right-click the name of this product, click Properties, and
open the Ports tab.
If you are using a network cable to connect to the network, make sure the printer name listed on
the Ports tab matches the product name on the product configuration page.
If you are using a USB cable and are connecting to a wireless network, make sure the box is
checked next to Virtual printer port for USB.
6. If you are using a personal firewall system on the computer, it might be blocking communication with
the product. Try temporarily disabling the firewall to see if it is the source of the problem.
7. If your computer or the product is connected to a wireless network, low signal quality or interference
might be delaying print jobs.

The product prints slowly

If the product prints, but it seems slow, try the following solutions.
1. Make sure the computer meets the minimum specifications for this product. For a list of specifications,
go to this Web site:
www.hp.com/support/lj500colorMFPM570.
2. When you configure the product to print on some paper types, such as heavy paper, the product prints
more slowly so it can correctly fuse the toner to the paper. If the paper type setting is not correct for the
type of paper you are using, change the setting to the correct paper type.
3. If your computer or the product is connected to a wireless network, low signal quality or interference
might be delaying print jobs.
202 Chapter 9 Solve problems ENWW

Manual

View the manual for the HP LaserJet Pro 500 Color MFP M570DW here, for free. This manual comes under the category printers and has been rated by 1 people with an average of a 6.1. This manual is available in the following languages: English. Do you have a question about the HP LaserJet Pro 500 Color MFP M570DW or do you need help? Ask your question here

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HP LaserJet Pro 500 Color MFP M570DW specifications

Below you will find the product specifications and the manual specifications of the HP LaserJet Pro 500 Color MFP M570DW.

General
BrandHP
ModelLaserJet Pro 500 Color MFP M570DW | 0886112935399
Productprinter
LanguageEnglish
FiletypeUser manual (PDF)

Frequently Asked Questions

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the HP LaserJet Pro 500 Color MFP M570DW below.

What is the best way to remove jammed paper from my printer?

It is best to gently pull the paper out of the printer. Turn the printer off, and make sure that the printhead is not hanging over the paper and that no paper remains in the printer.

How come my printer does not accept original cartridges?

Non-genuine cartridges may not be recognised by the printer. In that case you will receive a message that the cartridge is empty. The manual of the purchased cartridge usually contains the solution, if this does not work, it is advisable to contact the seller.

How come my prints are of poor quality?

There can be various reasons for poor print quality. Check if the cartridges or toners are full. If so, inkjet printers often require cleaning the printer, the cartridges have dried out, or the print head is broken. With laser printers, calibrating the laser printer is recommended.

What is the difference between a laser printer and an inkjet printer?

A laser printer prints with a toner and an inkjet printer prints with ink.

How come my inkjet printer has black stripes?

In most cases, the inkjet printer cartridge is broken and the cartridge needs to be replaced.

What does DPI stand for?

DPI stands for Dots Per Inch and is the number of ink droplets (per inch) that end up on the paper when printing.

How can I upgrade the firmware of the printer?

To upgrade the firmware of the HP LaserJet Pro 500 Color MFP M570DW printer, follow these steps: 1. Access the Home screen on the product control panel and tap the Setup button. 2. Navigate to the Service menu, then to LaserJet Update, and select Check For Updates Now. 3. Confirm by selecting Yes to allow the product to search for firmware upgrades. If an upgrade is detected, the process will begin automatically. To set the printer to automatically upgrade the firmware: 1. Access the Home screen on the product control panel and tap the Setup button. 2. Navigate to the Service menu, then to LaserJet Update, and select Manage Updates followed by Prompt Before Install. 3. Choose the Install automatically option to enable automatic firmware upgrades.

Why is the printer displaying a low toner warning message even though the toner cartridge is not empty?

To address the low toner warning message on your HP LaserJet Pro 500 Color MFP M570DW printer, follow these steps: 1. Access the Setup menu on the product control panel. 2. Navigate to System Setup, then Supply Settings, followed by Black Cartridge, and finally Very Low Setting. 3. Choose one of the options: - Select "Continue" to receive an alert that the toner cartridge is very low but continue printing. - Select "Stop" to halt printing until the toner cartridge is replaced. - Select "Prompt" to stop printing and receive a prompt to replace the toner cartridge, with options to remind you after a certain number of pages. 4. Note that once the toner cartridge reaches "Very Low," HP's Premium Protection Warranty on that cartridge expires. 5. Be aware of potential risks related to fax printing when the product is set to Stop or Prompt options.

Is the manual of the HP LaserJet Pro 500 Color MFP M570DW available in English?

Yes, the manual of the HP LaserJet Pro 500 Color MFP M570DW is available in English .

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