View the manual for the HP Color LaserJet Pro MFP M377dw here, for free. This manual comes under the category printers and has been rated by 1 people with an average of a 7.4. This manual is available in the following languages: English. Do you have a question about the HP Color LaserJet Pro MFP M377dw or do you need help? Ask your question here




Below you will find the product specifications and the manual specifications of the HP Color LaserJet Pro MFP M377dw.
The HP Color LaserJet Pro MFP M377dw is a printer that offers high-quality, vibrant color printing capabilities. Designed for small to medium-sized businesses, this printer is equipped with features such as wireless connectivity, automatic duplex printing, and the ability to print from mobile devices. With its fast printing speed and professional-grade color output, the HP Color LaserJet Pro MFP M377dw is an efficient and reliable choice for businesses that require high-quality printing. It offers a resolution of up to 600 x 600 dpi for both black and color prints, resulting in sharp and crisp documents. This printer's built-in wireless connectivity allows users to easily print directly from their mobile devices, without the need for a computer. Additionally, it supports printing through AirPrint, Google Cloud Print, and HP ePrint for added convenience. The automatic duplex printing feature helps to save resources and reduce paper waste by printing on both sides of the paper. This feature is not only environmentally friendly but also contributes to cost savings. The HP Color LaserJet Pro MFP M377dw has a user-friendly interface and intuitive controls, making it easy to navigate through various print settings and options. Its compact design and small footprint make it suitable for office environments where space is limited. Overall, the HP Color LaserJet Pro MFP M377dw is a reliable and efficient printer that delivers high-quality color prints and offers convenient features for small to medium-sized businesses.
Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the HP Color LaserJet Pro MFP M377dw below.
It is best to gently pull the paper out of the printer. Turn the printer off, and make sure that the printhead is not hanging over the paper and that no paper remains in the printer.
Non-genuine cartridges may not be recognised by the printer. In that case you will receive a message that the cartridge is empty. The manual of the purchased cartridge usually contains the solution, if this does not work, it is advisable to contact the seller.
There can be various reasons for poor print quality. Check if the cartridges or toners are full. If so, inkjet printers often require cleaning the printer, the cartridges have dried out, or the print head is broken. With laser printers, calibrating the laser printer is recommended.
A laser printer prints with a toner and an inkjet printer prints with ink.
In most cases, the inkjet printer cartridge is broken and the cartridge needs to be replaced.
DPI stands for Dots Per Inch and is the number of ink droplets (per inch) that end up on the paper when printing.
To troubleshoot if the HP Color LaserJet Pro MFP M377dw printer is not connecting to the wireless network, follow these steps: 1. Verify that the network cable is not connected. The printer cannot connect to a wireless network when a network cable is connected. 2. Ensure that the printer and wireless router are turned on and have power. Also, make sure the wireless switch is turned on. 3. Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 meters (100 feet) of the wireless access point (wireless router). 4. Check if the print driver is installed on the computer. 5. Verify that the computer and printer connect to the same wireless network. 6. For Mac users, check if the wireless router supports Bonjour. 7. Restart the wireless router. If the issue persists after following these steps, refer to the troubleshooting section in the user guide for further assistance. The user guide can be accessed on the printer CD or by visiting the HP support website at www.hp.com/support/colorljM377MFP.
To troubleshoot if the HP Color LaserJet Pro MFP M377dw printer is not recognized when connected via USB, follow these steps: 1. Make sure the USB cable is securely connected to both the printer and the computer. Try using a different USB cable if available. 2. Check if the USB port on the computer is working properly. Connect another USB device to the same port to verify if it is recognized. 3. Restart both the printer and the computer. Sometimes, a simple restart can resolve connection issues. 4. Ensure that the printer is powered on and in a ready state before connecting it to the computer via USB. 5. Install the latest printer driver software on your computer. You can download the driver from the official HP website or use the installation CD that came with the printer. 6. If you are using a Windows computer, try connecting the printer to a different USB port on the computer. 7. Disable any firewall or antivirus software temporarily, as they may interfere with the USB connection. 8. If none of the above steps work, try connecting the printer to a different computer to determine if the issue is specific to your computer. If the issue persists after following these steps, it is recommended to contact HP customer support for further assistance.
To troubleshoot if the HP Color LaserJet Pro MFP M377dw printer is not connecting to the wired (Ethernet) network, follow these steps: 1. Verify that the printer is attached to the correct network port using a cable of the correct length. 2. Check if the lights next to the network port are lit, indicating a proper connection. 3. Ensure that the print driver is installed on the computer. 4. Test the network connection by pinging the printer: - For Windows: Click Start > Run. Type cmd, and press Enter. Type ping, type a space, type the printer IP address, and then press Enter. Example IP address: 192.168.0.1 - For macOS: Open the Network Utility, and type the IP address in the ping pane. Press Enter. Example IP address: 192.168.0.1 - If the window displays round-trip times, the network is working. If the ping does not work, try restarting the printer and recheck all of the connection steps. If the issue persists after following these steps, refer to the troubleshooting section in the user guide for further assistance. The user guide can be accessed on the printer CD or by visiting the HP support website.
To troubleshoot issues during the initial setup process on the control panel of the HP Color LaserJet Pro MFP M377dw printer, follow these steps: 1. Ensure that the printer is powered on and in a ready state. 2. Navigate through the control panel using touch gestures, such as tapping, swiping, and scrolling. 3. Follow the instructions on the control panel to set the following configurations: - Language - Location - Default settings 4. In the Default settings, select one of the following options: - Autogeridas: Default settings optimized for most users, including guided installation and configuration steps, and automatic updates. - Gerenciadas por TI: Default settings optimized for fleet management. These settings can be fully customized after the initial setup. 5. If encountering issues during the setup process, ensure that the correct options are selected and follow any on-screen prompts for troubleshooting. If the issue persists or if you require further assistance, refer to the troubleshooting section in the user guide for additional guidance.
To troubleshoot printing issues with the HP Color LaserJet Pro MFP M377dw printer, follow these steps: 1. Check the wired (Ethernet) network connection: - Ensure that the printer is connected to the correct network port using a cable of the correct length. - Verify that the lights next to the network port are lit. - Make sure the print driver is installed on the computer. - Test the network connection by pinging the printer using the IP address. 2. Troubleshoot the wireless network connection: - Disconnect any network cable connected to the printer. - Verify that the printer and wireless router are turned on and have power. - Ensure that the printer is within the range of the wireless network. - Confirm that the print driver is installed on the computer. - Check if the computer and printer are connected to the same wireless network. - Restart the wireless router if necessary. 3. Perform the wireless diagnostic test: - On the control panel, swipe and touch the Setup button. - Select Self Diagnostics, then choose Run Wireless Test. 4. Consult the user guide for additional troubleshooting information: - Access the user guide on the printer CD or visit the HP support website. - The user guide provides detailed instructions for printer usage and troubleshooting. 5. Check for firmware updates: - On the control panel, swipe and touch the Setup button. - Open the Service menu and select LaserJet Update. - Choose Check for Updates Now to check for firmware updates. 6. Utilize the control panel help and additional support resources: - Touch the Help button on the printer control panel for access to help topics. - Visit the HP support website for comprehensive printer support, including problem-solving, advanced configuration instructions, software updates, support forums, warranty information, and mobile printing resources. By following these steps, you can troubleshoot printing issues with the HP Color LaserJet Pro MFP M377dw printer.
To troubleshoot why your HP Color LaserJet Pro MFP M377dw printer is not connecting to the network, follow these steps: 1. Check the wired (Ethernet) network connection: - Ensure that the printer is connected to the correct network port using a cable of the correct length. - Verify that the lights next to the network port are lit. - Make sure the print driver is installed on the computer. - Test the network connection by pinging the printer using the IP address. 2. Troubleshoot the wireless network connection: - Disconnect any network cable connected to the printer. - Verify that the printer and wireless router are turned on and have power. - Ensure that the printer is within the range of the wireless network. - Confirm that the print driver is installed on the computer. - Check if the computer and printer are connected to the same wireless network. - Restart the wireless router if necessary. 3. Perform the wireless diagnostic test: - On the control panel, swipe and touch the Setup button. - Select Self Diagnostics, then choose Run Wireless Test. 4. Consult the user guide for additional troubleshooting information: - Access the user guide on the printer CD or visit the HP support website. - The user guide provides detailed instructions for printer usage and troubleshooting. 5. Check for firmware updates: - On the control panel, swipe and touch the Setup button. - Open the Service menu and select LaserJet Update. - Choose Check for Updates Now to check for firmware updates. 6. Utilize the control panel help and additional support resources: - Touch the Help button on the printer control panel for access to help topics. - Visit the HP support website for comprehensive printer support, including problem-solving, advanced configuration instructions, software updates, support forums, warranty information, and mobile printing resources. By following these steps, you can troubleshoot network connection issues with your HP Color LaserJet Pro MFP M377dw printer.
To resolve paper jam issues with the HP Color LaserJet Pro MFP M377dw printer, follow these steps: 1. Clear the paper jam from the input tray: - Remove any loose or stuck paper from the input tray. - Make sure the paper is not wrinkled, folded, or damaged. - Adjust the paper guides to match the size of the paper. 2. Clear the paper jam from the output tray: - Open the output tray and remove any jammed paper. - Check for any torn pieces of paper and remove them. 3. Clear the paper jam from the print cartridge area: - Open the front door of the printer. - Gently remove the print cartridge and check for any jammed paper. - Carefully remove any paper without tearing it. 4. Clear the paper jam from the fuser area: - Open the rear door of the printer. - Check for any jammed paper in the fuser area and remove it carefully. 5. Check for any remaining paper jam: - Close all doors and trays of the printer. - Print a test page to ensure that the paper jam issue is resolved. If the paper jam issue persists or if you encounter any difficulties while clearing the paper jam, refer to the user guide for further instructions or visit the HP support website for additional troubleshooting resources.
To improve the print quality of your HP Color LaserJet Pro MFP M377dw printer, follow these steps: 1. Check the paper quality and type: - Ensure that you are using high-quality paper that is suitable for laser printers. - Verify that the paper is not wrinkled, torn, or damaged. - Make sure the paper type selected in the print settings matches the paper loaded in the tray. 2. Clean the print cartridges: - Open the front door of the printer. - Gently remove the print cartridges. - Check for any debris or toner buildup on the cartridges. - Clean the cartridges using a lint-free cloth or a soft brush. - Reinstall the cartridges properly. 3. Adjust the print density settings: - Access the printer settings on your computer. - Navigate to the print quality or print density settings. - Increase the print density if the printouts are too light or decrease it if they are too dark. - Print a test page to check the print quality. 4. Perform a print head cleaning: - Access the printer settings on your computer. - Look for the maintenance or print head cleaning option. - Follow the on-screen instructions to initiate the print head cleaning process. - Print a test page to evaluate the print quality. 5. Replace the print cartridges if necessary: - If the print quality issues persist after cleaning, consider replacing the print cartridges. - Purchase genuine HP print cartridges for optimal performance. If the print quality issues continue or if you need further assistance, refer to the user guide or visit the HP support website for additional troubleshooting resources.
To troubleshoot scanning issues with the HP Color LaserJet Pro MFP M377dw printer, follow these steps: 1. Verify network connectivity: - Ensure that the printer is connected to the network, either through a wired (Ethernet) or wireless connection. - Check that the network cable is properly connected and that the printer and wireless router are turned on. - Confirm that the printer and computer are connected to the same network. 2. Update the printer firmware: - Access the printer's control panel and navigate to the Setup menu. - Open the Service menu and select LaserJet Update. - Check for firmware updates and install them if available. 3. Check scanning settings: - On your computer, open the HP software or HP Utility. - Verify that the correct scanning settings are selected, such as file format, resolution, and destination folder. - Adjust the settings if necessary. 4. Restart the printer and computer: - Turn off the printer and unplug it from the power source. - Restart your computer. - Plug the printer back in and turn it on. 5. Perform a test scan: - Place a document or photo on the scanner glass or in the automatic document feeder (ADF). - Initiate a scan from the HP software or control panel. - Check if the scan is successful and the quality is satisfactory. 6. Consult the user guide or online resources: - Refer to the user guide for more specific troubleshooting steps and information. - Visit the HP support website for additional support resources, including forums and software updates. By following these steps, you can troubleshoot scanning issues with your HP Color LaserJet Pro MFP M377dw printer.
Yes, the manual of the HP Color LaserJet Pro MFP M377dw is available in English .
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