View the manual for the HID Identity OMNIKEY 5321 here, for free. This manual comes under the category payment terminals and has been rated by 1 people with an average of a 8.7. This manual is available in the following languages: English. Do you have a question about the HID Identity OMNIKEY 5321 or do you need help? Ask your question here

Below you will find the product specifications and the manual specifications of the HID Identity OMNIKEY 5321.
The HID Identity OMNIKEY 5321 is a payment terminal that utilizes a USB 2.0 interface for seamless connections. With dimensions of 115 x 96.5 x 25.5 millimeters and a weight of 160 grams, this terminal is compact and lightweight, making it suitable for various applications. One notable feature of the OMNIKEY 5321 is its USB powered functionality, eliminating the need for an external power adapter. This allows for easy installation and flexible use in different environments. The terminal is compatible with Windows, Linux, and Mac operating systems, ensuring broad compatibility across different platforms. The OMNIKEY 5321 is designed with sustainability in mind and holds RoHS sustainability certificates. Additionally, it is certified by CE, FCC, UL, WEEE, and BSI (eID / nPA) for adherence to industry standards. LED indicators on the terminal provide visual feedback on the device's status, adding to its user-friendly interface. The OMNIKEY 5321 is powered through the USB connection, minimizing the need for additional power sources. In summary, the HID Identity OMNIKEY 5321 is a compact and lightweight payment terminal that offers convenience and compatibility. With its USB 2.0 interface, it can be seamlessly connected to various devices. It holds sustainability certificates and certifications from recognized organizations. The LED indicators and USB power source further enhance the user experience.
| Brand | HID Identity |
| Model | OMNIKEY 5321 | R53210037-2 |
| Product | payment terminal |
| EAN | 5053785650460 |
| Language | English |
| Filetype | User manual (PDF) |
| Interface | USB 2.0 |
| Dimensions (WxDxH) | 115 x 96.5 x 25.5 mm |
| Weight | 160 g |
| External power adapter | No |
| USB powered | Yes |
| Power source | USB |
| Product color | Gray |
| LED indicators | Yes |
| Windows operating systems supported | Yes |
| Linux operating systems supported | Yes |
| Mac operating systems supported | Yes |
| Sustainability certificates | RoHS |
| Certification | CE, FCC, UL, WEEE , BSI (eID / nPA) |
| Operating temperature (T-T) | 0 - 55 °C |
| Operating relative humidity (H-H) | 10 - 90 % |
Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the HID Identity OMNIKEY 5321 below.
The HID Identity OMNIKEY 5321 has a weight of 160 g.
The HID Identity OMNIKEY 5321 has the following certifications: CE, FCC, UL, WEEE , BSI (eID / nPA).
Yes, HID Identity OMNIKEY 5321 is USB 2.0 compatible. This means it offers faster data transfer speeds compared to USB 1.0 or 1.1, providing a smoother experience for the user.
No, the HID Identity OMNIKEY 5321 does not require an external power adapter. This is convenient for the user as it eliminates the need for additional cables or power outlets.
Yes, the HID Identity OMNIKEY 5321 can be powered through the USB connection. This is advantageous for the user as it simplifies the setup process and reduces the number of cables needed.
Yes, the HID Identity OMNIKEY 5321 supports Windows, Linux, and Mac operating systems. This broad compatibility is beneficial for users who work with different devices and platforms.
Yes, the HID Identity OMNIKEY 5321 has RoHS sustainability certification. This means it adheres to environmental standards by restricting the use of hazardous substances, making it a more eco-friendly choice compared to uncertified alternatives.
To troubleshoot if the HID Identity OMNIKEY 5321 payment terminal is not being recognized by your computer, follow these steps: 1. Ensure that the drivers for the OMNIKEY reader are installed on your computer. You can download the latest drivers from the HID Global website (www.hidglobal.com/omnikey) by selecting "Driver Downloads" and choosing your OMNIKEY product and operating system. 2. Connect the OMNIKEY reader to the appropriate port on your computer (USB, ExpressCard, or PCMCIA). 3. Open Windows Explorer and click on "Start > Programs > Accessories > Windows Explorer". 4. Right-click on "Computer" and select "Properties". Then click on "Device Manager". 5. Expand the "Smart card readers" section and check if the OMNIKEY reader is listed. It should be named "OMNIKEY 5x21" or "CCID compliant device" if you are using a native CCID driver. 6. If the OMNIKEY reader is not listed, try unplugging and reconnecting it to the port. If it still doesn't appear, try using a different port or restarting your computer. 7. If the issue persists, try reinstalling the drivers. Uninstall the existing drivers from the control panel or using the setup file, and then reinstall them following the instructions provided in the manual. By following these steps, you should be able to troubleshoot and resolve the issue of the HID Identity OMNIKEY 5321 payment terminal not being recognized by your computer.
To troubleshoot if the installation process for the HID Identity OMNIKEY 5321 payment terminal fails, follow these steps: 1. Ensure that you have downloaded the latest HID OMNIKEY Unattended setup drivers from the HID Global website (www.hidglobal.com/omnikey) for your specific OMNIKEY product and operating system. 2. Double-click on the downloaded executable file and follow the instructions displayed in the setup window to install the drivers. Make sure to confirm the license agreement. 3. After the installation is complete, connect the OMNIKEY 5321 reader to the appropriate port on your computer (USB, ExpressCard, or PCMCIA). 4. Windows should automatically detect and install the new hardware connected to the port. If it doesn't, try unplugging and reconnecting the reader or using a different port. 5. Check the Windows Device Manager to ensure that the OMNIKEY 5321 reader is listed under the "Smart card readers" section. It should be named "OMNIKEY 5x21" or "CCID compliant device" if you are using a native CCID driver. 6. If the reader is not listed or there are any errors, try reinstalling the drivers or using the manual installation method described in the manual. By following these steps, you should be able to troubleshoot and resolve any issues with the installation process of the HID Identity OMNIKEY 5321 payment terminal.
To troubleshoot if the OMNIKEY Workbench software is not functioning properly with the HID Identity OMNIKEY 5321 payment terminal, follow these steps: 1. Ensure that you have downloaded the latest version of the OMNIKEY Workbench software from the HID Global website (www.hidglobal.com/omnikey). Select your OMNIKEY product and operating system, and then download the software. 2. Install the OMNIKEY Workbench software by double-clicking on the downloaded executable file and following the instructions provided in the setup window. Make sure to confirm the license agreement. 3. Once the installation is complete, start the OMNIKEY Workbench from the program shortcut. You can find it by going to Start > Programs > HID Global > OMNIKEY Workbench. 4. The OMNIKEY Workbench provides various applications. On startup, the Diagnosis application will show the General Settings view with different tabs for smart card reader service status. It will also display driver file and API DLL information. 5. To test the installation, insert a working smart card into the OMNIKEY 5321 reader. The OMNIKEY Workbench will display the ATR string and other card details if the software is functioning properly. By following these steps, you should be able to troubleshoot and resolve any issues with the OMNIKEY Workbench software for the HID Identity OMNIKEY 5321 payment terminal.
If the unattended installation of the HID Identity OMNIKEY 5321 payment terminal drivers is not successful, you can try the following steps to troubleshoot the issue: 1. Ensure that you have downloaded the latest HID OMNIKEY Unattended setup drivers from the HID Global website (www.hidglobal.com/omnikey) for your specific OMNIKEY product and operating system. 2. Double-click on the downloaded executable file and follow the instructions displayed in the setup window to install the drivers. Make sure to confirm the license agreement. 3. If the installation fails, try the following: a. Check if you have local administration rights on your computer. If not, contact your system administrator for assistance. b. Make sure that the OMNIKEY reader is not connected to your computer during the installation process. Connect it only after the installation is complete. 4. If the issue persists, try the manual installation method: a. Download the latest OMNIKEY drivers from the HID Global website. b. Execute the downloaded file to extract the drivers to a local folder on your computer. c. Connect the OMNIKEY 5321 reader to the appropriate port (USB, ExpressCard, or PCMCIA). d. When prompted by the Windows Hardware Wizard, choose the option to install the driver from a specific location. e. Specify the location where the drivers are stored on your computer and complete the installation process. By following these steps, you should be able to troubleshoot and resolve any issues with the unattended installation of the HID Identity OMNIKEY 5321 payment terminal drivers.
To troubleshoot if the manual installation of the HID Identity OMNIKEY 5321 payment terminal drivers is not working as expected, follow these steps: 1. Download the latest OMNIKEY drivers from the HID Global website (www.hidglobal.com/omnikey) for your specific OMNIKEY product and operating system. 2. Execute the downloaded file to extract the drivers to a local folder on your computer. 3. Connect the OMNIKEY 5321 reader to the appropriate port (USB, ExpressCard, or PCMCIA). 4. When prompted by the Windows Hardware Wizard, choose the option to install the driver from a specific location. 5. Specify the location where the drivers are stored on your computer and complete the installation process. 6. After finishing the installation, plug in your reader to the port. 7. Check the Windows Device Manager to ensure that the OMNIKEY 5321 reader is listed under the "Smart card readers" section. It should be named "OMNIKEY 5x21" or "CCID compliant device" if you are using a native CCID driver. 8. If the reader is not listed or there are any errors, try reinstalling the drivers or using the unattended installation method described in the manual. By following these steps, you should be able to troubleshoot and resolve any issues with the manual installation of the HID Identity OMNIKEY 5321 payment terminal drivers.
To troubleshoot if the HID Identity OMNIKEY 5321 payment terminal is not being recognized by your computer, follow these steps: 1. Check the physical connection: Ensure that the OMNIKEY reader is properly connected to your computer's USB, ExpressCard, or PCMCIA port. Make sure the connection is secure. 2. Verify driver installation: Open the Device Manager on your computer by right-clicking on Computer, selecting Properties, and then clicking on Device Manager. Expand the Smart card readers section and check if the OMNIKEY reader is listed. If it is not listed, proceed to the next step. 3. Install the drivers: Download the latest OMNIKEY drivers from the HID Global website (www.hidglobal.com/omnikey) by selecting your OMNIKEY product and operating system. Run the downloaded executable file and follow the on-screen instructions to install the drivers. 4. Check for driver recognition: After the driver installation is complete, reconnect the OMNIKEY reader to the port. Windows should automatically detect the new hardware and install the appropriate driver. Verify if the OMNIKEY reader is recognized in the Device Manager. 5. Test with OMNIKEY Workbench: To further test the installation, start the OMNIKEY Workbench software. Insert a working smart card into the reader and check if the card details are displayed. By following these steps, you can troubleshoot the issue of the HID Identity OMNIKEY 5321 payment terminal not being recognized by your computer.
If the installation process for the HID Identity OMNIKEY 5321 payment terminal fails, you can try the following steps to troubleshoot the issue: 1. Check the compatibility: Ensure that the OMNIKEY 5321 reader is compatible with your operating system. Refer to the product documentation or specifications to verify compatibility. 2. Restart the computer: Sometimes, a simple restart can resolve installation issues. Restart your computer and try the installation process again. 3. Download the latest drivers: Visit the HID Global website (www.hidglobal.com/omnikey) and navigate to the Driver Downloads section. Select your OMNIKEY product and operating system. Download the latest drivers for the OMNIKEY 5321 reader. 4. Run the installer as an administrator: Right-click on the driver installer file and select "Run as administrator" to ensure proper permissions during the installation process. 5. Disable antivirus software: Temporarily disable any antivirus or security software on your computer, as they may interfere with the installation process. Remember to re-enable the software after the installation is complete. 6. Use a different USB port: If you are connecting the OMNIKEY 5321 reader via USB, try using a different USB port on your computer. Sometimes, certain USB ports may have compatibility issues. 7. Contact support: If the above steps do not resolve the issue, contact HID Global support for further assistance. Provide them with details about the error message or any specific issues encountered during the installation process. By following these steps, you can troubleshoot the installation process for the HID Identity OMNIKEY 5321 payment terminal.
To troubleshoot issues with the OMNIKEY Workbench software for the HID Identity OMNIKEY 5321 payment terminal, follow these steps: 1. Ensure driver installation: Make sure that the drivers for the HID Identity OMNIKEY 5321 reader are properly installed on your computer. Refer to the driver installation section of the manual for instructions. 2. Start the OMNIKEY Workbench: Locate the OMNIKEY Workbench software on your computer. You can find it in the Start menu under Programs > HID Global > OMNIKEY Workbench. Launch the software. 3. Check reader connection: Ensure that the HID Identity OMNIKEY 5321 reader is properly connected to your computer. If it is connected via USB, make sure the USB cable is securely plugged in. 4. Verify reader recognition: In the OMNIKEY Workbench software, check if the HID Identity OMNIKEY 5321 reader is recognized. It should be listed as a connected device in the software. 5. Test card insertion: Insert a working smart card into the HID Identity OMNIKEY 5321 reader. The OMNIKEY Workbench software should display the card details, such as the ATR string and other relevant information. 6. Check for error messages: If you encounter any error messages or issues during the testing process, refer to the troubleshooting section of the manual for possible solutions. By following these steps, you can troubleshoot issues with the OMNIKEY Workbench software for the HID Identity OMNIKEY 5321 payment terminal.
If the unattended installation of the HID Identity OMNIKEY 5321 payment terminal drivers is not successful, you can follow these steps to troubleshoot the issue: 1. Verify driver compatibility: Ensure that you have downloaded the correct drivers for the HID Identity OMNIKEY 5321 reader and that they are compatible with your operating system. 2. Check the installation files: Make sure that the installation files for the drivers are complete and not corrupted. If you downloaded the drivers from the HID Global website, try re-downloading them to ensure the integrity of the files. 3. Run the installer as an administrator: Right-click on the driver installer file and select "Run as administrator" to ensure proper permissions during the installation process. 4. Disable antivirus software: Temporarily disable any antivirus or security software on your computer, as they may interfere with the installation process. Remember to re-enable the software after the installation is complete. 5. Use manual installation: If the unattended installation continues to fail, you can try the manual installation method. Refer to the manual section on manual driver installation for detailed instructions. 6. Contact support: If the above steps do not resolve the issue, it is recommended to contact HID Global support for further assistance. Provide them with details about the error message or any specific issues encountered during the installation process. By following these steps, you can troubleshoot issues with the unattended installation of the HID Identity OMNIKEY 5321 payment terminal drivers.
If you encounter errors during the manual installation of the HID Identity OMNIKEY 5321 payment terminal drivers, you can follow these steps to troubleshoot the issue: 1. Verify driver compatibility: Ensure that you have downloaded the correct drivers for the HID Identity OMNIKEY 5321 reader and that they are compatible with your operating system. 2. Check the installation files: Make sure that the installation files for the drivers are complete and not corrupted. If you downloaded the drivers from the HID Global website, try re-downloading them to ensure the integrity of the files. 3. Run the installer as an administrator: Right-click on the driver installer file and select "Run as administrator" to ensure proper permissions during the installation process. 4. Disable antivirus software: Temporarily disable any antivirus or security software on your computer, as they may interfere with the installation process. Remember to re-enable the software after the installation is complete. 5. Specify the driver location: During the installation process, when prompted to select the driver location, choose the location where the drivers are stored on your computer. This is typically the folder where you extracted the downloaded driver files. 6. Follow the installation instructions: Follow the on-screen instructions provided by the installer to complete the manual installation of the HID Identity OMNIKEY 5321 drivers. 7. Verify driver installation: After the installation is complete, check the Device Manager on your computer to ensure that the HID Identity OMNIKEY 5321 reader is listed under the Smart card readers section. By following these steps, you can troubleshoot errors during the manual installation of the HID Identity OMNIKEY 5321 payment terminal drivers.
Yes, the manual of the HID Identity OMNIKEY 5321 is available in English .
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