HID Identity 3021 USB manual

HID Identity 3021 USB
8.6 · 1
PDF manual
 · 2 pages
English
manualHID Identity 3021 USB
This guide describes the HID OMNIKEY
®
Smart Card Reader
installation. Reference your driver documentation (readme) for a
list of supported windows versions.
Three types of installation exist:
• Unattended (preferred installation)
• Automatic (internet connection required)
• Manual
Unattended
The Unattended installation is the preferred method. Unattended
installationlesarefoundatwww.hidglobal.com/omnikey.
Optionally,obtaintheselesfromaninstallationCD(if
available).
1. To download the latest HID OMNIKEY Unattended setup
drivers, go to: www.hidglobal.com/omnikey, and select
Driver Downloads.
2. Select your OMNIKEY product and operating system.
3. From the list, select the Unattended Setup Installer and
conrmthelicenseagreement.
4. Double-clicktheexecutableleandfollowtheinstructions
displayed in the setup window.
Note: In addition, download API drivers. The SYNC-API is
often required for applications with memory or contactless
(HID iCLASS) cards. While the CT-API is often required for
PinPad reader use (electronic signature applications), as
well as health care applications.
In standard installations, installing these APIs is suggested.
CAUTION:
• For driver installation local administration rights
may be required.
• Do not plug-in the OMNIKEY reader into your
computer until setup is complete.
5. ExecutetheUnattendedSetup.EXEleandfollowthe
Install Wizard instructions.
Note: For uninstalling the OMNIKEY drivers, restart
the setup or (from the control panel) use Add/Remove
Programs.
6. Afternishingtheinstallation,plug-inyourreadertotheport
(USB, ExpressCard, or PCMCIA).
7. Windows automatically detects and installs the new
hardware connected to the port (USB, ExpressCard, or
PCMCIA).
Proceed to the OMNIKEY Workbench section for testing and
installation.
Automatic
Ensure your computer has an online connection to the Internet.
1. Connect the reader to the computer port (USB,
ExpressCard, or PCMCIA).
2. Windows detects the new hardware connected to the port
(USB, ExpressCard, or PCMCIA) and requests the drivers.
3. After the Windows Hardware Wizard opens. Windows
requests to connect to Windows Update to search for
software, click Yes, this time only.
4. The OMNIKEY reader automatically is recognized and the
appropriate driver installed through Windows Update.
The OMNIKEY reader is ready for use.
Note:
If your OMNIKEY reader is CCID compliant, use a native
Windows CCID driver to operate the reader. However the
native driver does not allow you to utilize the readers advanced
features and functions.
Proceed to the OMNIKEY Workbench section for testing the
installation.
Manual
For manual driver installation, local administration rights may be
required.
Original OMNIKEY drivers must be locally available on your
computer (for example, after internet download or from a CD).
1. To download the latest OMNIKEY drivers, go to:
http://www.hidglobal.com/omnikey, and select Driver
Downloads.
2. Select your OMNIKEY product and operating system.
3. Fromthelist,selectthedriverfordownloadandconrmthe
license agreement.
Note: In addition, download API drivers. The SYNC-API is
often required for applications with memory or contactless
cards (HID iCLASS). While the CT-API is often required for
PinPad reader use (electronic signature applications), as
well as health care applications.
In standard installations, installing these APIs is suggested.
4. Afterdownloadingtheself-extractingle,executetheleto
extract the drivers to the local hard drive (default path
c:\HID Global).
Note: Drivers have not yet been installed.
5. Select the driver location, click Next.

OMNIKEY

®

Smart Card Readers

(USB, ExpressCard and PCMCIA) Base Models: 1021, 3021, 3121, 3621, 3821, 4040, 4121, 4321, 5021, 5121, 5125, 5321, 5325, 5326, 6121, 6221, 6321, 7121

User GUide

3121-905-ENEN, Rev A.4
February 2012
© 2008 - 2012 HID Global Corporation. All rights reserved.
15370 Barranca Parkway
Irvine, CA 92618-2215
USA

Manual

View the manual for the HID Identity 3021 USB here, for free. This manual comes under the category payment terminals and has been rated by 1 people with an average of a 8.6. This manual is available in the following languages: English. Do you have a question about the HID Identity 3021 USB or do you need help? Ask your question here

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AndrewJuly 21, 2024

Does it read the chip

HID Identity 3021 USB specifications

Below you will find the product specifications and the manual specifications of the HID Identity 3021 USB.

The HID Identity 3021 USB payment terminal is a compact device that offers convenient and hassle-free payment processing. Designed for plug and play functionality, it is easy to set up and use without the need for any additional software or drivers. With a mean cycles between failures (MCBF) of 500,000, it is built to withstand frequent use and provide reliable performance over an extended period of time. Featuring a USB 2.0 interface, the HID Identity 3021 USB terminal offers fast and efficient data transfer. With dimensions of 74 x 64 x 13 millimeters and a weight of 48 grams, it is lightweight and compact, making it suitable for use in various environments and applications. The terminal is powered directly through its USB connection, eliminating the need for external power sources or batteries. It is compatible with a wide range of Windows operating systems, including Windows 2000, Windows 7, Windows Vista, and Windows XP. Additionally, it is also supported by Mac operating systems, providing flexibility for users across different platforms. Equipped with LED indicators, the HID Identity 3021 USB terminal provides visual cues to indicate its status and ensure smooth operation. These indicators offer clear feedback for successful transactions and other important events. In summary, the HID Identity 3021 USB payment terminal is a reliable and compact device that offers seamless payment processing. With its plug and play functionality, USB 2.0 interface, and compatibility with various operating systems, it provides a user-friendly experience. Additionally, its compact size and USB-powered design make it a convenient choice for merchants and users seeking a reliable payment solution.

General
BrandHID Identity
Model3021 USB | R30210015-1
Productpayment terminal
EAN4041859300015, 5053785650286, 5706998335340
LanguageEnglish
FiletypeUser manual (PDF)
Features
Plug and PlayYes
Mean cycles between failures (MCBF)500000
Ports & interfaces
InterfaceUSB 2.0
Weight & dimensions
Dimensions (WxDxH)74 x 64 x 13 mm
Weight48 g
Power
USB poweredYes
Power sourceUSB
Design
Product colorSilver, Transparent
LED indicatorsYes
System requirements
Windows operating systems supportedWindows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Mac operating systems supportedYes
show more

Frequently Asked Questions

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the HID Identity 3021 USB below.

What is the weight of the HID Identity 3021 USB?

The HID Identity 3021 USB has a weight of 48 g.

How do I connect the HID Identity 3021 USB payment terminal to my computer?

To connect the HID Identity 3021 USB payment terminal to your computer, simply insert the USB cable into an available USB port on your computer. The terminal will be automatically recognized and ready to use.

How can I view the transaction history on the payment terminal?

To view the transaction history on the HID Identity 3021 USB payment terminal, press the appropriate key combination, usually indicated by a "History" or "Transaction" button. This will provide you with a detailed list of all previous transactions made using the terminal.

What should I do if the payment terminal displays an error message during a transaction?

In case of an error message on the HID Identity 3021 USB payment terminal during a transaction, try restarting the terminal by unplugging and replugging the USB cable. If the issue persists, please ensure that the software you are using is up to date and contact technical support for further assistance.

Can I issue refunds using the HID Identity 3021 USB payment terminal?

Yes, you can issue refunds using the HID Identity 3021 USB payment terminal. Depending on your software setup, the refund option may be accessible through the main menu or by pressing a designated refund button on the terminal. Follow the on-screen prompts to complete the refund process.

How do I update the firmware on the HID Identity 3021 USB payment terminal?

To update the firmware on the HID Identity 3021 USB payment terminal, you need to download the latest firmware file from the official HID website. Connect your terminal to the computer, open the firmware update tool provided by HID, and follow the instructions to complete the firmware update process.

Does the HID Identity 3021 USB have a plug and play feature?

Yes, the HID Identity 3021 USB has a plug and play feature. This means that the device can be easily connected to a computer and used without the need for any additional software installation or configuration.

What is the mean cycles between failures (MCBF) of the HID Identity 3021 USB?

The mean cycles between failures (MCBF) of the HID Identity 3021 USB is 500,000. This indicates the average number of cycles or operations that the device can perform before it may experience a failure. With a high MCBF, the HID Identity 3021 USB offers a reliable and durable performance for the user.

Is the interface of the HID Identity 3021 USB USB 2.0?

Yes, the interface of the HID Identity 3021 USB is USB 2.0. This means that it can achieve high data transfer speeds when connected to a compatible USB port.

What are the dimensions of the HID Identity 3021 USB?

The dimensions of the HID Identity 3021 USB are 74 x 64 x 13 mm. This compact and slim design makes it portable and easy to carry around.

Can the HID Identity 3021 USB be powered by USB?

Yes, the HID Identity 3021 USB can be powered by USB. This eliminates the need for an external power source and makes it convenient to use with any device that has a USB port.

Is the manual of the HID Identity 3021 USB available in English?

Yes, the manual of the HID Identity 3021 USB is available in English .

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