2.Select the desired Key and select public hold in the Type.
3.Click the button to save the configuration.
Share line
Htek IP Phone supports shared call appearance by Broadsoft and XCast standard. This feature
allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active,
progressing, hold) of the shared line. When there is an incoming call designated for the SCA
group, all of the members of the group will be notified of an incoming call and will be able to
answer the call from the phone with the SCA extension registered.
All the users that belong to the same SCA group will be notified by visual indicator when a user
seizes the line and places an outgoing call, and all the users of this group will not be able to seize
the line until the line goes back to an idle state or when the call is placed on hold (with the
exception of when multiple call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold.
When a member of the group places the call on public hold, the other users of the SCA group will
be notified of this by the red-flashing button and they will be able to resume the call from their
Manual
View the manual for the HanlongHanlong UC912P here, for free. This manual comes under the category phones and has been rated by 1 people with an average of a 8.8. This manual is available in the following languages: English. Do you have a question about the HanlongHanlong UC912P or do you need help? Ask your question here
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