Homepage: www.faytech.comWebpage of RMA: http://rma.faytech.com
RMA service:
If you think your faytech product has a defect please always contact us directly. Our trained
after sales service specialists can help you resolve your problems. Please check the manual
and our frequently asked questions before contacting us – you will usually find an answer to
your question. If there is a defect you can request an RMA number (Return Merchandise
Authorization) at support@faytech.com or via fax at +86-755- 89580613 (Chinese
fax-number). Please attach in the contact e-mail/fax your invoice and what problems you are
experiencing. In reply, you will receive an e-mail/fax with your RMA number and additional
information. For accessories like cables, adapters or power supplies which are not working, we
can usually send you a replacement before receiving the damaged goods. For a defective
product, we try to check and solve the problem within 3 days after receipt. Make sure that
shipping has been paid before sending goods back to us. We do not accept postage due
packages at our service centers. Anything received with postage due will be returned to you
without any testing or resolution. Within the first 30 days after you buy a new faytech product,
we will refund your shipping costs for returned products. For the rest of the warranty period, we
will pay the shipping costs for any repaired or replaced items that we ship back to you.
For support outside of China, we work with local representatives / local service partners
together who may work on our behalf in our name. On request, more information can be
obtained at the above contact information.
Manual
View the manual for the Faytech 8 inch here, for free. This manual comes under the category not categorized and has been rated by 1 people with an average of a 6.3. This manual is available in the following languages: English. Do you have a question about the Faytech 8 inch or do you need help? Ask your question here
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