Fanvil X7C manual

Fanvil X7C
7.5 · 1
PDF manual
 · 162 pages
English
manualFanvil X7C
Software Version: 1.0.2
Release Date2019/02/25

User Manual

X7&X7C

View the manual for the Fanvil X7C here, for free. This manual comes under the category phones and has been rated by 1 people with an average of a 7.5. This manual is available in the following languages: English. Do you have a question about the Fanvil X7C or do you need help? Ask your question here

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The Fanvil X7C is an IP phone that offers a range of features for efficient communication. Featuring a wired handset, it allows for clear and reliable conversations. With its gigabit Ethernet LAN interface, this phone provides fast and seamless connectivity with data rates of up to 1000 Mbit/s. For added convenience, the Fanvil X7C is equipped with Wi-Fi and Bluetooth capabilities, enabling users to connect to networks and devices wirelessly. Furthermore, it includes a USB 2.0 port for additional connectivity options. In terms of ports, this phone is equipped with two Ethernet LAN (RJ-45) ports, allowing for easy and flexible network connections. With the ability to support up to 20 lines, it is suitable for businesses with high call volumes. The Fanvil X7C offers essential call features such as call waiting, call hold, and call forwarding, improving communication efficiency. Additionally, it supports video calls, enabling face-to-face conversations with colleagues or clients. Constructed with quality materials, this IP phone ensures durability and longevity. It provides a sleek and modern design, complementing any workspace. In conclusion, the Fanvil X7C is a feature-rich IP phone that offers wired and wireless connectivity options, flexible network connections, and essential call features. With its durable construction and modern design, it is an ideal choice for businesses seeking reliable and efficient communication solutions.

General
BrandFanvil
ModelX7C | X7C
Productphone
EAN6937295601558, 6937295601565, 7613081098588
LanguageEnglish
FiletypeUser manual (PDF), Datasheet (PDF)
Design
Product typeIP Phone
Handset typeWired handset
Product colorBlack
Video
Video callYes
Network
Ethernet LANYes
Ethernet LAN interface typeGigabit Ethernet
Ethernet LAN data rates1000 Mbit/s
Wi-FiYes
BluetoothYes
Ports & interfaces
USB 2.0 ports quantity1
Ethernet LAN (RJ-45) ports2
Phone features
Lines quantity20 lines
Call waitingYes
Call holdYes
Call forwardingYes
Conference callYes
Caller IDYes
Phonebook capacity- entries
DialingTone/Pulse
Number of VoIP accounts-
Power
Power over Ethernet (PoE)-
Management features
Keypad number of keys12
Display
DisplayLCD
Display resolution- pixels
Display resolution (numeric)5 pixels
TouchscreenNo
Audio
SpeakerphoneYes
Ringer typeMP3
Packaging content
Number of handles included1 pc(s)
ManualYes
Headset includedYes
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Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Fanvil X7C below.

What is the screen resolution of the display of the Fanvil X7C?

The screen resolution of the Fanvil X7C is - pixels.

Does the Fanvil X7C have video call capability?

Yes, the Fanvil X7C has video call capability. This feature allows users to have face-to-face communication and enhances the user experience.

Is the handset of the Fanvil X7C wired or wireless?

The handset of the Fanvil X7C is wired. This means users will have a stable and reliable connection during phone calls.

Does the Fanvil X7C support Gigabit Ethernet?

Yes, the Fanvil X7C supports Gigabit Ethernet. With this high-speed Ethernet interface, users can enjoy faster data transfer and improved network performance.

How many lines can the Fanvil X7C handle?

The Fanvil X7C can handle up to 20 lines. This allows users to manage multiple calls simultaneously, making it suitable for busy professional environments.

Can the Fanvil X7C be used for conference calls?

Yes, the Fanvil X7C supports conference calls. This feature enables users to have group discussions and collaborate effectively, enhancing communication within teams or with clients.

How can I customize the DSS keys and LCD display on my Fanvil X7C phone?

To customize the DSS keys and LCD display on your Fanvil X7C phone, follow these steps: 1. Press the page switch key to switch between DSS display pages quickly. This allows you to access different sets of DSS keys on the LCD display. 2. To modify the settings of each DSS key, long-press the desired key. This will allow you to customize its function. 3. The DSS keys can be configured for various purposes, such as memory keys, speed dial, intercom, BLF (Busy Lamp Field), presence, call park, call forward, line keys, key events, MWI (Message Waiting Indicator), DND (Do Not Disturb), hold, transfer, phonebook, redial, pickup, headset, SMS, release, DTMF, action URL, BLF list key, multicast, and XML browser. 4. You can also set the DSS theme for each key. This allows you to customize the appearance of the DSS keys on the phone interface. 5. Additionally, you have the option to add user-defined titles for the DSS keys. These titles can be configured as memory key, line, URL, multicast, or prefix. Please note that the user-defined title is limited to 10 characters. For more detailed information, you can refer to the Function Key section in the manual (Chapter 12.23) and the LED Definition section in Appendix III (Chapter 6.3).

Why is the DSS key mapping not working properly on my Fanvil X7C phone?

If the DSS key mapping is not working properly on your Fanvil X7C phone, you can try the following steps: 1. Press the page switch key to switch between DSS display pages quickly. This allows you to access different sets of DSS keys on the LCD display. 2. Long-press the DSS key that is not working as expected. This will allow you to modify its settings. 3. Check the configuration of the DSS key. Make sure it is set to the desired function, such as memory key, speed dial, intercom, BLF, presence, call park, call forward, line key, key event, MWI, DND, hold, transfer, phonebook, redial, pickup, headset, SMS, release, DTMF, action URL, BLF list key, multicast, or XML browser. 4. Verify that the DSS key is assigned the correct theme. You can customize the appearance of the DSS keys on the phone interface by setting the theme for each key. 5. If the issue persists, you may need to reset the DSS key mapping settings to their default values. Refer to the manual for instructions on how to perform a factory reset or restore the default settings. Please note that these steps are general troubleshooting suggestions. If the issue persists or if you need further assistance, it is recommended to contact Fanvil support for more specific guidance.

How do I enable HD voice on my Fanvil X7C phone?

To enable HD voice on your Fanvil X7C phone, follow these steps: 1. Press the "Menu" button on your Fanvil X7C phone. 2. Use the navigation keys to scroll and select the "Settings" option. 3. Navigate to the "Audio" or "Sound" settings menu. 4. Look for the "HD Voice" or "Wideband" option and select it. 5. Set the "HD Voice" or "Wideband" option to "Enabled" or "On". 6. Save the changes and exit the settings menu. By enabling HD voice, you will experience higher audio quality during calls, with clearer and more natural sound. Please note that both parties on the call need to have HD voice enabled and be using compatible devices to fully benefit from the HD voice feature. If you encounter any issues or if the HD voice option is not available in the settings menu, it is recommended to check the firmware version of your Fanvil X7C phone and ensure that it is up to date. You can visit the Fanvil website or contact Fanvil support for assistance with firmware updates.

Why is the PoE not working on my Fanvil X7C phone?

If the PoE (Power over Ethernet) is not working on your Fanvil X7C phone, you can try the following steps to troubleshoot the issue: 1. Check the Ethernet cable connection between your Fanvil X7C phone and the PoE switch or PoE injector. Ensure that the cable is securely plugged into both devices. 2. Verify that the PoE switch or PoE injector is providing power to the Ethernet port connected to your Fanvil X7C phone. You can do this by checking the LED indicators on the PoE device. If the LED indicator for the corresponding port is not lit or is showing an error, there may be an issue with the PoE power supply. 3. Make sure that the PoE feature is enabled on your Fanvil X7C phone. You can check this in the phone's settings menu under the "Network" or "Ethernet" section. Ensure that the "PoE" or "Power over Ethernet" option is enabled. 4. If the PoE still does not work, try connecting your Fanvil X7C phone to a different PoE switch or PoE injector to rule out any issues with the current PoE device. 5. If none of the above steps resolve the issue, it is recommended to contact your network administrator or Fanvil support for further assistance. They can help diagnose the problem and provide additional troubleshooting steps specific to your network setup.

How can I download the updated user manual for my Fanvil X7C phone?

To download the updated user manual for your Fanvil X7C phone, follow these steps: 1. Open a web browser on your computer or mobile device. 2. In the address bar, type "www.fanvil.com" and press Enter to access the Fanvil official website. 3. Navigate to the "Support" or "Downloads" section of the website. This section may be located in the main menu or in the footer of the webpage. 4. Look for the "User Manual" or "Documentation" category and click on it. 5. Locate the Fanvil X7C phone model in the list of available manuals. Click on the corresponding link to download the user manual. 6. The user manual will be downloaded to your computer or mobile device as a PDF file. You can open and view the manual using a PDF reader application. Please note that the availability of the updated user manual may vary, and it is recommended to periodically check the Fanvil website for any new releases or updates. If you encounter any difficulties or cannot find the desired manual, you can contact Fanvil support for further assistance.

Is the manual of the Fanvil X7C available in English?

Yes, the manual of the Fanvil X7C is available in English .

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