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• Make sure the Pen Mode and Pen Operation Mode settings are set correctly in the Easy Interactive
Function options on the Extended menu.
• If you are using multiple interactive projectors in the same room, make sure you are using a sync
cable between the projectors and that the Easy Interactive Function > Advanced > Sync of
Projectors setting in the Extended menu is set to Wired.
• If you are using Epson iProjection (Windows/Mac) software, select Set Options and make sure Use
Interactive Pen is enabled. Also, select the Adjust performance tab and select Transfer layered
window.
• If you are using a Quick Wireless Connection USB Key, start the Epson Quick Wireless Connections
Settings program on your computer, select the General settings tab and make sure Use Interactive
Pen is enabled. Also, select the Adjust performance tab and select Transfer layered window.
Parent topic: Solving Interactive Problems
Related tasks
Replacing the Remote Control Batteries
Replacing the Hard Pen Tips
Replacing the Soft Pen Tips
Solutions When the Interactive Pen Position Is Not Accurate
If the pen position is not the same as the mouse pointer, try the following solutions:
• Reset the keystone, Quick Corner, and Arc Correction settings to their factory defaults.
• If you mounted the projector using a wall mount and used keystone or other digital correction settings
to adjust the image, return the settings to their factory defaults. Instead, use the adjustment dials on
the wall mount to adjust the image shape; do not use any digital correction. Then focus the image and
recalibrate.
• If you use the E-Zoom + button on the remote control to enlarge the image, the pen position is not
accurate. When you return the image to the original size, the position should be correct.
• Select Reset All Config from the Reset menu to restore the projector settings to their default values.
• If you connected your projector through a video scaler, make sure the video scaler output resolution
setting matches your projector's native resolution.
• Try adjusting the image shape using the adjustment dials on the projector mount, if you are using one.
• Focus the image to sharpen it.
• Make sure you have calibrated the system. Try manual calibration.
• Make sure the cable cover is in place to keep cables from blocking the signal.
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