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• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you set a Epson Web Control password and forgot the user ID or password, try entering the
following:
• User ID: EPSONWEB
• Default password: admin
• If you set a Remote password (in Epson Web Control) and forgot the user ID or password, try entering
the following:
• User ID: EPSONREMOTE
• Default password: guest
• If you lose the remote control, you cannot enter a password. Order a new one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Projector Security Features
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.
Solutions When Wireless Authentication Fails
Solutions When You Cannot Access the Projector Through the Web
Solutions When Network Alert E-Mails are Not Received
Solutions When the Image Contains Static During Network Projection
Parent topic: Solving Problems
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• Make sure the Wireless LAN Power setting is set to On.
• Check the Security settings and passphrase in the Network Configuration menu.
• Check the Event ID number displayed in the Info menu and check the link below to identify the
problem.
Parent topic: Solving Network Problems
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