Dell Latitude 3390 manual

Dell Latitude 3390
5.1 · 1
PDF manual
 · 90 pages
English
manualDell Latitude 3390

Troubleshooting

Table 9. Troubleshooting
Issue Suggested Troubleshooting Steps
Battery Charging The battery should be charged while the system is o for faster charge time. Users may notice longer
charge times when the system is turned on and running graphics-intensive applications.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.
No POST When a user starts the notebook, the rst thing that the BIOS does is to perform the Power-On Self-Test
(POST). The POST is a built-in diagnostic program that checks the hardware to make sure that everything
is present and functioning properly, before the BIOS begins the actual boot.
If the system does not perform a Power-On Self-Test, there are various things that you can look for:
1 Check that the system has a power light.
2 If the system has no power light, make sure that it is plugged into AC power.
3 Remove the battery. Make sure that the power is turned o and the system is unplugged.
4 Remove all CRUs from the system and reconnect the AC adapter to the system and try again.
5 Run the ePSA diagnostics.
Video If the LCD on the system does not show any display or has other problems, here are some basic steps that
you can perform:
1 If the LCD is not displaying video or the video is garbled, run the ePSA diagnostics.
2 If the LCD is not displaying any video, connect an external monitor to eliminate a no-POST problem. A
good image on the external monitor eliminates a video card problem or a POST problem.
3 Connect an external monitor, when possible, for all LCD-related problems to help eliminate a possible
software or video card problem.
4 If the LCD has dim video, adjust the brightness or connect an AC adapter to eliminate a power
management conservation setting in the BIOS.
5 If the LCD has lines on the screen, check the system during POST and system setup, to determine if
the lines are present in all modes of operation. Run the ePSA diagnostics.
6 If the LCD has color problems, run the ePSA diagnostics.
7 If the LCD has burned-out pixels, verify that the LCD is still within LCD standard guidelines. For Dell
internal users only, click here.
BIOS If users have problems while using the notebook, the problems may be related to BIOS settings congured
incorrectly in BIOS/System Setup. Check the System Setup pages to verify the settings on each page. Try
resetting BIOS to default settings by pressing Alt+F.
Touchpad and Keyboard To troubleshoot touchpad and keyboard-related problems, you can perform the following steps:
1 Attach an external mouse or keyboard to check for peripheral functionality.
2 Run the ePSA diagnostics.
7
86 Troubleshooting

Manual

View the manual for the Dell Latitude 3390 here, for free. This manual comes under the category laptops and has been rated by 1 people with an average of a 5.1. This manual is available in the following languages: English. Do you have a question about the Dell Latitude 3390 or do you need help? Ask your question here

Index

Need help?

Do you have a question about the Dell and is the answer not in the manual?

  • Receive updates on solutions
  • Get answers to your question

Question and answer

Number of questions: 0

Dell Latitude 3390 specifications

Below you will find the product specifications and the manual specifications of the Dell Latitude 3390.

General
BrandDell
ModelLatitude 3390 | KJVMT
Productlaptop
EAN0884116280712, 0884116280934, 0884116298809, 0884116319474
LanguageEnglish
FiletypeUser manual (PDF), Installation Guide (PDF)
Design
Form factorConvertible (Folder)
Product typeHybrid (2-in-1)
Product colorBlack
Market positioningBusiness
Display
Display diagonal13.3 "
Display resolution1920 x 1080 pixels
TouchscreenYes
LED backlightYes
Native aspect ratio16:9
HD typeFull HD
Display brightness220 cd/m²
Pixel pitch0.153 x 0.153 mm
No
Panel typeWVA
Other features
Maximum internal memory (64-bit)16 GB
AC adapter includedYes
Memory
Memory form factorSO-DIMM
Internal memory typeDDR4-SDRAM
Memory slots2x SO-DIMM
Maximum internal memory16 GB
Memory clock speed2400 MHz
Internal memory8 GB
Memory layout (slots x size)2 x 4 GB
Storage
Card reader integratedYes
Compatible memory cardsSD
Optical drive typeNo
Total storage capacity256 GB
Storage mediaSSD
Total SSDs capacity256 GB
SSD capacity256 GB
Number of SSDs installed1
SSD form factorM.2
SSD interfaceSATA III
Graphics
Discrete graphics cardNo
Discrete graphics card modelNot available
On-board graphics card modelIntel® UHD Graphics 620
On-board graphics cardYes
On-board graphics card base frequency300 MHz
On-board graphics card dynamic frequency (max)1100 MHz
On-board graphics card ID0x5917
Maximum on-board graphics card memory32 GB
On-board graphics card DirectX version12.0
On-board graphics card OpenGL version4.4
Audio
Audio chipRealtek ALC3253
Built-in microphoneYes
Audio systemMaxxAudio Pro
Speakers manufacturerWaves
Speaker power2 W
Number of built-in speakers2
Camera
Front cameraYes
Front camera resolution1280 x 720 pixels
Front camera resolution (numeric)0.92 MP
Front camera HD typeHD
Video capturing speed30 fps
Front camera signal format720p
Infrared (IR) cameraYes
Network
BluetoothYes
Wi-Fi standardsWi-Fi 5 (802.11ac)
Wi-FiYes
Ethernet LANNo
Mobile network connectionNo
Top Wi-Fi standardWi-Fi 5 (802.11ac)
WLAN controller modelQualcomm QCA61x4A
Antenna type2x2
Bluetooth version4.1
Ports & interfaces
USB 2.0 ports quantity1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity1
PowerShareYes
USB Type-C DisplayPort Alternate ModeYes
HDMI ports quantity1
HDMI version1.4
Number of USB ports with PowerShare support1
DisplayPorts quantity0
Combo headphone/mic portYes
Charging port typeDC-in jack
Keyboard
Pointing deviceSinglePoint
Numeric keypadNo
Windows keysYes
Software
Drivers includedYes
Operating system architecture64-bit
Operating system installedWindows 10 Pro
Battery
Battery capacity42 Wh
Battery technologyLithium-Ion (Li-Ion)
Number of battery cells3
Battery voltage11.4 V
Battery weight210 g
Power
AC adapter frequency50/60 Hz
AC adapter power45 W
AC adapter output voltage19.5 V
AC adapter input voltage100 - 240 V
AC adapter output current2.31 A
Security
Cable lock slotYes
Cable lock slot typeNoble
Password protectionYes
Face recognitionYes
Weight & dimensions
Weight1570 g
Width324 mm
Depth224.8 mm
Height (rear)20.4 mm
Height (front)19.5 mm
Packaging content
ManualYes
Quick start guideYes
Power cord includedYes
Processor
Processor cores4
Processor frequency1.6 GHz
Processor boost frequency3.4 GHz
Processor cache6 MB
Processor familyIntel® Core™ i5
Processor modeli5-8250U
Processor manufacturerIntel
Processor lithography14 nm
Processor socketBGA 1356
SteppingY0
System bus rate4 GT/s
Processor threads8
PCI Express slots version3.0
Processor operating modes64-bit
Tjunction100 °C
Bus typeOPI
PCI Express configurations1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)15 W
Processor codenameKaby Lake R
Maximum number of PCI Express lanes12
Processor cache typeSmart Cache
Configurable TDP-down frequency0.8 GHz
Configurable TDP-down10 W
Configurable TDP-up frequency1.8 GHz
Configurable TDP-up25 W
8th gen Intel® Core™ i5
Processor special features
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Processor codeSR3LA
Intel® My WiFi Technology (Intel® MWT)Yes
Intel® Identity Protection Technology (Intel® IPT)Yes
Intel® Smart Response TechnologyYes
Intel® Hyper Threading Technology (Intel® HT Technology)Yes
Intel® Turbo Boost Technology2.0
Intel® Quick Sync Video TechnologyYes
Intel® InTru™ 3D TechnologyYes
Intel® Clear Video HD Technology (Intel® CVT HD)Yes
Intel Flex Memory AccessYes
Intel® AES New Instructions (Intel® AES-NI)Yes
Enhanced Intel SpeedStep TechnologyYes
Execute Disable BitYes
Idle StatesYes
Thermal Monitoring TechnologiesYes
Intel Trusted Execution TechnologyNo
CPU configuration (max)1
Intel Enhanced Halt StateYes
Intel® Clear Video Technology for Mobile Internet Devices (Intel CVT for MID)Yes
Intel VT-x with Extended Page Tables (EPT)Yes
Embedded options availableNo
Intel TSX-NINo
Intel® Secure KeyYes
Intel 64Yes
Intel Stable Image Platform Program (SIPP)No
Intel® OS GuardYes
Intel Virtualization Technology for Directed I/O (VT-d)Yes
Intel Clear Video TechnologyYes
Intel Software Guard Extensions (Intel SGX)Yes
Intel Identity Protection Technology version1.00
Intel Secure Key Technology version1.00
Intel Smart Response Technology version1.00
Intel Virtualization Technology (VT-x)Yes
Intel Stable Image Platform Program (SIPP) version0.00
Intel TSX-NI version0.00
Processor package size42 X 24 mm
Conflict-Free processorYes
Processor ARK ID124967
show more

Frequently Asked Questions

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Dell Latitude 3390 below.

What does the download speed on the internet depend on?

The download speed on the internet depends on the type of connection you have. If you have a 25 Mb/s connection this means that theoretically you should be able to download 25 MB per second.

What screen dimensions does my laptop have?

The size of your laptop is usually expressed in inches, 1 inch is 2.54 centimetres. The size is the diagonal size of your laptop, so you measure the screen from bottom left to top right.

What is HDMI?

HDMI stands for High-Definition Multimedia Interface. An HDMI cable is used to transport audio and video signals between devices.

How can I best clean my laptop?

A slightly damp cleaning cloth or soft, dust-free cloth works best to remove fingerprints. Dust in hard-to-reach places is best removed with compressed air.

How do I clean my keyboard?

Hold the keyboard upside down and use a can of compressed air to blow away the dirt. The keys can even be cleaned with a damp cloth.

What is bluetooth?

Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. The distance between the two devices that exchange data can in most cases be no more than ten metres.

What is the weight of the Dell Latitude 3390?

The Dell Latitude 3390 has a weight of 1570 g.

What is the screen size of the Dell Latitude 3390?

The screen size of the Dell Latitude 3390 is 13.3 ".

What is the screen resolution of the display of the Dell Latitude 3390?

The screen resolution of the Dell Latitude 3390 is 1920 x 1080 pixels.

What is the width of the Dell Latitude 3390?

The Dell Latitude 3390 has a width of 324 mm.

What is the depth of the Dell Latitude 3390?

The Dell Latitude 3390 has a depth of 224.8 mm.

Is the manual of the Dell Latitude 3390 available in English?

Yes, the manual of the Dell Latitude 3390 is available in English .

Is your question not listed? Ask your question here

No results