Cygnett ChargeUp Duo manual

Cygnett ChargeUp Duo
7.5 · 1
PDF manual
 · 2 pages
English
manualCygnett ChargeUp Duo
Product Specifications
Power Bank
Item No: CY3038PBCHE
Capacity: 10,000mAh/37Wh
Pin Input: 9V-2A (18W)
Micro-USB Input: 5V-2A (10W), 9V-2A (18W)
USB-A Output: 5V-3A (15W), 9V-2A (18W), 12V-1.5A (18W)
USB-C Input (PD): 5V-3A (15W), 9V-2A (18W)
USB-C Output (PD): 5V-3A (15W), 9V-2A (18W), 12V-1.5A (18W)
Wireless Output: 10W
Total Output: 18W (Max)
Charging Dock
DC Input: 9V/3.4A (30W)
Pin Output: 9V/2A (18W)
USB-A Output 1: 5V/2.1A (10.5W)
USB-A Output 2: 5V/2.1A (10.5W)
Total Output: 28.5W (Max)
Important safety instructions
Please read and follow these instructions carefully and retain for your records. Please read all
warnings/cautions for your safety and optimal user experience.
a) The power bank will generate heat when charging. Always charge in a well-ventilated area. Do not
charge under pillows, blankets or on flammable surfaces.
b) Keep the power bank away from heat sources, direct sunlight, combustible gas, humidity, water or
other liquids.
c) Do not disassemble, open, microwave, incinerate, paint or insert foreign objects into the power bank.
d) Do not subject the power bank to mechanical shock such as crushing, bending, puncturing or
shredding. Avoid dropping or placing heavy objects on the power bank.
e) Do not short-circuit the power bank or store it in a receptacle where it may be short-circuited by other
metallic or conductive objects.
f) Do not operate the power bank it if has been wet or otherwise damaged, to prevent against electric
shock, explosion and/or injury. Contact the retailer or authorized agent.
g) Power bank usage by children should be supervised.
h) Please read the operating instructions (including charging instructions and information on the
minimum and maximum operating temperatures), supplied with this power bank.
Caution
- Risk of explosion if battery is replaced by an incorrect type.
- Dispose of used batteries responsibly. Contact your local e-waste facility or recycling centre to get
instruction on how to properly dispose your battery.
- Disposal of a battery into fire or a hot oven, mechanically crushing or cutting of a battery, can result in
an explosion.
- Leaving a battery in an extremely high temperature environment can result in an explosion or the
leakage of flammable liquid or gas.
- A battery subjected to extremely low air pressure may result in an explosion or the leakage of
flammable liquid or gas.
- Do not store cable with both connectors plugged into power bank as this may short circuit the power
bank and stop it from working.
- Please note that changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

A – Power button

B – USB-C input/output

C – Micro-USB input

D – Pin input

E – USB-A output

F – LED light charge indicator

G – Wireless output

H – Charging dock

I – 2x USB-A outputs

B

F

A

C
D
E
H
I
G

View the manual for the Cygnett ChargeUp Duo here, for free. This manual comes under the category chargers for mobile devices and has been rated by 1 people with an average of a 7.5. This manual is available in the following languages: English. Do you have a question about the Cygnett ChargeUp Duo or do you need help? Ask your question here

Need help?

Do you have a question about the Cygnett and is the answer not in the manual?

  • Receive updates on solutions
  • Get answers to your question

Question and answer

Number of questions: 2
H
HanselApril 25, 2023

for the Cygnett ChargeUp Duo is there a way to make it stop charging after my phone is fully charged without taking my phone off the stand or pulling out the plug

K
KFebruary 16, 2024

Why does my cygnett charger have a red light even though its not hot

The Cygnett ChargeUp Duo is a charger designed for mobile devices. It offers a convenient and reliable way to keep your devices powered up while on the go. This charger is compatible with a wide range of mobile devices, including smartphones and tablets. One of the key features of the Cygnett ChargeUp Duo is its dual USB output. This means that you can charge two devices simultaneously, which is especially useful when you have multiple devices that need charging at the same time. The charger also has a high capacity, allowing you to charge your devices multiple times before needing to recharge the charger itself. The Cygnett ChargeUp Duo is designed to be lightweight and portable, making it easy to carry around with you wherever you go. Its compact size means it can easily fit into your bag or pocket, so you can have it on hand whenever you need it. Additionally, the charger is equipped with a built-in LED light that indicates the remaining battery level, so you can easily see when it needs to be recharged. The Cygnett ChargeUp Duo is built with high-quality materials, ensuring its durability and longevity. Its robust construction makes it resistant to everyday wear and tear, so you can depend on it to withstand regular use. With its sleek design and reliable performance, the Cygnett ChargeUp Duo is a dependable charger for all your mobile device charging needs.

General
BrandCygnett
ModelChargeUp Duo
Productcharger for mobile device
LanguageEnglish
FiletypeUser manual (PDF)

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Cygnett ChargeUp Duo below.

How do I troubleshoot if the Cygnett ChargeUp Duo Power Bank is not recharging?

To troubleshoot if the Cygnett ChargeUp Duo Power Bank is not recharging, follow these steps: 1. Check the charging cable: Ensure that the cable you are using to connect the power bank to the charger is in good condition and properly connected. Try using a different cable to see if the issue persists. 2. Check the power source: Make sure that the USB wall charger or USB car charger you are using is functioning correctly. Try plugging in another device to the same charger to verify if it is providing power. 3. Check the charging ports: Inspect the USB-C input, Micro-USB input, and Pin Input on the power bank for any debris or damage. Clean the ports gently with a soft cloth or brush if necessary. 4. Restart the power bank: Press and hold the power button on the power bank for a few seconds to turn it off. Then, press the power button again to turn it back on. This can help reset any minor software issues. 5. Try a different power source: If possible, connect the power bank to a different USB wall charger or USB car charger to see if it starts recharging. This can help determine if the issue is with the power source. If the problem persists after following these steps, it is recommended to contact Cygnett customer support for further assistance.

What should I do if my mobile device is not charging when connected to the Cygnett ChargeUp Duo?

If your mobile device is not charging when connected to the Cygnett ChargeUp Duo, you can follow these steps to troubleshoot the issue: 1. Check the charging cable: Ensure that the charging cable you are using is in good condition and properly connected to both the ChargeUp Duo and your mobile device. Try using a different cable to see if the issue persists. 2. Verify the power source: Make sure that the power source you are using to charge the ChargeUp Duo is functioning correctly. Try connecting it to a different USB wall charger or USB car charger to eliminate any issues with the power source. 3. Check the charging ports: Inspect the USB-C and USB-A ports on the ChargeUp Duo for any debris or damage. Clean the ports gently using a soft, dry cloth to remove any dirt or dust that may be obstructing the connection. 4. Restart your mobile device: Sometimes, a simple restart can resolve charging issues. Restart your mobile device and reconnect it to the ChargeUp Duo to see if it starts charging. 5. Reset the ChargeUp Duo: If none of the above steps work, you can try resetting the ChargeUp Duo. Locate the reset button (if available) on the device and press it using a small pin or paperclip. After resetting, reconnect your mobile device and check if it charges. If the problem persists after following these steps, it is recommended to contact Cygnett customer support for further assistance.

How can I troubleshoot if the wireless charging feature of the Cygnett ChargeUp Duo is not working?

To troubleshoot if the wireless charging feature of the Cygnett ChargeUp Duo is not working, follow these steps: 1. Ensure that your device is compatible with wireless charging. The Cygnett ChargeUp Duo supports wireless charging for devices that have wireless charging capabilities. 2. Check that the wireless output surface (G) of the ChargeUp Duo is clean and free from any debris or obstructions. Dust or dirt on the surface can interfere with the charging process. 3. Make sure that the ChargeUp Duo is properly connected to a power source. Use the provided USB-C input (B) and connect it to a USB wall charger or USB car charger. Ensure that the charger is plugged in and turned on. 4. Place your device onto the wireless output surface (G) of the ChargeUp Duo. Make sure that your device is properly aligned with the charging area. The green LED indicator (A) should illuminate, indicating that it is ready to charge your device wirelessly. 5. If the wireless charging still does not work, try using a different wireless charging cable or adapter. Sometimes, compatibility issues can arise with certain cables or adapters. 6. If none of the above steps resolve the issue, contact Cygnett customer support for further assistance. They will be able to provide additional troubleshooting steps or arrange for a replacement if necessary. Remember to always refer to the user manual for specific instructions and safety precautions.

Is the manual of the Cygnett ChargeUp Duo available in English?

Yes, the manual of the Cygnett ChargeUp Duo is available in English .

Is your question not listed? Ask your question here

No results