As of the date of manufacture, the DIN-1DIM4 has been tested and found to comply with
specications for CE marking.
This product is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
CAUTION: Changes or modications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
Crestron Electronics, Inc. Operations & Installation Guide - DOC. 6928B
15 Volvo Drive Rockleigh, NJ 07647 (2026315)
Tel: 888.CRESTRON 04.15
Fax: 201.767.7576 Specications subject to
www.crestron.com change without notice.
protection against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
• Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation
of the device.
The product warranty can be found at www.crestron.com/warranty.
The specic patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Cresnet, and Crestron Toolbox are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. UL and the UL
logo are either trademarks or registered trademarks of Underwriters Laboratories, Inc. in the United
States and/or other countries. Other trademarks, registered trademarks, and trade names may be
used in this document to refer to either the entities claiming the marks and names or their products.
Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not
responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2015 Crestron Electronics, Inc.
TROUBLESHOOTING The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. DIN-1DIM4 Troubleshooting TROUBLE POSSIBLE CAUSE(S ) CORRECTIVE ACT ION
The device does not
function.
The DIN-1DIM4 is
not receiving pow er
from the ac line or
the Crestron po wer
supply.
Ensure that the cir cuit
breaker was not tripped.
The device is n ot
receiving power f rom
a Crestron powe r
supply.
Use a Crestron power
supply. Verify the
connections.
The device is n ot
receiving sufcie nt
power.
Use the Crestr on Power
Calculator to help
calculate how much
power is needed for the
system.
An electrostatic
discharge occur red
due to improper
grounding.
Check that all of t he
ground connectio ns
have been made
properly.
The PWR LED bli nks. The DIN-1DIM4 is
not receiving pow er
from the ac line.
Ensure that the cir cuit
breaker was not tripped.
The unit ignores C resnet
commands.
The unit is in Ov erride
mode.
Take the DIN-1DIM 4 out
of Override mo de by
pressing the OV R button
or releasing the override
contact closure.
The LOAD LED bli nks 3
times, pauses for 1
second, and then
repeats.
An overload or ov er
temperature situa tion
exists.
Reduce the load on the
channel.
The Channel 1 LE D blinks
and all of the cha nnels
turn off.
The firmware upgr ade
has failed.
Cycle power on the
DIN-1DIM4.
The load icke rs, ashes,
or slowly varies in li ght
level when runni ng on
generator or UPS p ower.
There is unstable
frequency due to
generator or UPS
power.
Using Crestron To olbox,
disable the Wilson lter.
NOTE: Disablin g the
Wilson lter may le ave
the dimmer susc eptible
to other forms of line
noise creating ick er.
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