Canon imageFormula DR-C225 manual

Canon imageFormula DR-C225
6.2 · 2
PDF manual
 · 30 pages
English
manualCanon imageFormula DR-C225
22

Troubleshooting

Common Problems and Solutions

This section provides recommended solutions to common problems.
If you have a problem that is not solved by the following, contact your
local authorized Canon dealer.
Problem 1 The flatbed will not turn ON.
Solution Confirm that the AC adapter is plugged firmly into a
power outlet.
Problem 2 The flatbed is not recognized.
Solution (1) Confirm that the flatbed is properly connected to the
computer with a USB cable.
(2) Confirm that the scanners (both the flatbed and the
Canon document scanner) are turned ON. If the
flatbed is turned ON but the Canon document
scanner is turned OFF, the flatbed will not operate.
See Problem 1 if the scanner does not turn ON.
(3) The computer’s USB interface may not support the
flatbed. The flatbed cannot be guaranteed to work
with all USB interfaces.
(4) Confirm that the supplied USB cable is used to
connect the flatbed to the computer. The flatbed
cannot be guaranteed to work with all available USB
cables.
(5) If the flatbed is connected to the computer via a USB
hub, try removing the hub and connecting the flatbed
directly to the computer.
Problem 3 Dirt appears in scanned images.
Solution Clean the scanning glass. If a sticky substance such as
glue or correction fluid is found, carefully wipe with just
enough pressure to clean the area where the lines
appear. If the problem cannot be solved by cleaning, the
internal glass may be scratched. In this case, contact
your local authorized Canon dealer.
Problem 4 Text is not enhanced in scanned images, even
though [Text Enhanced Mode] is specified.
Solution This flatbed only supports Advanced Text Enhancement
II. When you open the Canon document scanner’s ISIS/
TWAIN driver settings dialog box from the flatbed’s ISIS/
TWAIN driver settings dialog box, you can specify text
enhancement modes other than Advanced Text
Enhancement II. However, Advanced Text
Enhancement II will always be used when scanning from
the flatbed. As a result, the text may not appear
enhanced depending on the document that was
scanned. To scan using the text enhancement mode that
you specified, place the document in the document
scanner and scan.
Problem 5 The scanner is recognized by the computer, but
scanning does not start.
Solution Check the position of the lock switch at the bottom of the
flatbed (p. 9). Even if the flatbed is turned ON, scanning
will not be possible if the lock switch at the bottom of the
flatbed is set to the position. Set the lock switch to the
position, and press the power button to start
scanning.
Problem 6 Scanning is not performed using the registered user
preference settings.
Solution User preferences in which feeding option, skip blank
page, continuous scanning, or prescan is enabled may
not be recalled properly by some applications. When
using such user preferences, make sure to open the
driver settings dialog box and verify that the settings are
enabled before you begin scanning.
Problem 7 The image rotation setting is enabled, but images are
not rotated (or the edges are cropped).
Solution When the scanning resolution is set to a high value and
image rotation is set to 90 or 270 degrees, the entire
document may not be scanned properly. Set the image
rotation to 0 or 180 degrees or set a lower resolution, and
try scanning again.

View the manual for the Canon imageFormula DR-C225 here, for free. This manual comes under the category scanners and has been rated by 2 people with an average of a 6.2. This manual is available in the following languages: English. Do you have a question about the Canon imageFormula DR-C225 or do you need help? Ask your question here

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Question and answer

Number of questions: 2
J
JeanetteFebruary 15, 2016

The CANON ImageFormaula DR-C225. I'm having trouble with my scanner telling me I have a double page feed. What it is, I have to turn in receipts from purchases and the receipts are small cash registrar tape that have to be taped to a piece of paper to be submitted to Account Payable. When you scan to save the document or email you get a double page feed problem. Do you have any suggestion on how to fix the double page feed issue? I have changed to the paper feed but that doesn't help.

C
Collette DavisAugust 2, 2021

i keep getting this error message: The device could not be locked Check that another application isnt using the device (4630)

The Canon imageFormula DR-C225 is a scanner that is capable of scanning documents up to a maximum size of 216 x 3000 millimeters. With an optical scanning resolution of 600 x 600 DPI, it ensures clear and accurate scanning results. It supports color scanning, allowing users to capture detailed and vibrant images. The scanner also offers duplex scanning capabilities, enabling users to scan both sides of a document simultaneously, thus enhancing efficiency and productivity. Unfortunately, film scanning is not supported by this device. Equipped with a sensor type called CMOS CIS, the Canon imageFormula DR-C225 utilizes contact image sensor technology to capture images with precision and accuracy. This technology, combined with a greyscale level of 256, ensures that even the subtlest details are preserved in scanned documents. With an ADF (Automatic Document Feeder) scan speed of 25 pages per minute for black and white documents in the A4 format, this scanner enhances productivity by quickly scanning large volumes of documents. Moreover, with its duplex ADF scan speed of 50 images per minute, it further optimizes efficiency by seamlessly scanning both sides of documents in a single pass. Constructed using high-quality materials, the Canon imageFormula DR-C225 offers reliability and durability. This ensures that the scanner can withstand frequent use and maintain consistent performance over time. In summary, the Canon imageFormula DR-C225 is a high-performance scanner that offers efficient and accurate scanning capabilities. With its color scanning, duplex scanning, and impressive scanning speeds, it is an ideal choice for businesses or individuals in need of a reliable and productive scanner.

General
BrandCanon
ModelimageFormula DR-C225 | 9706B002
Productscanner
EAN13803248753, 138032487534, 4528472106649, 10013803248750, 4528472106656
LanguageEnglish
FiletypeUser manual (PDF)
Scanning
Maximum scan size216 x 3000 mm
Optical scanning resolution600 x 600 DPI
Color scanningYes
Duplex scanningYes
Input color depth- bit
Output color depth24 bit
Film scanningNo
Grayscale levels256
ADF scan speed (b/w, A4)25 ppm
ADF scan speed (color, A4)25 ppm
Duplex ADF scan speed (b/w, A4)50 ipm
Duplex ADF scan speed (color, A4)50 ipm
Design
Scanner typeSheet-fed scanner
Product colorBlack, Silver
Performance
Sensor typeCMOS CIS
Light sourceRGB LED
Daily duty cycle (max)- pages
Scan driversISIS, TWAIN
Input capacity
Standard input capacity30 sheets
Paper handling
Maximum ISO A-series paper sizeA4
Ports & interfaces
Standard interfacesUSB 2.0
USB portYes
USB version2.0
Power
Power supply typeAC
Power consumption (typical)12.8 W
Power consumption (standby)1.9 W
Power consumption (off)0.5 W
AC input frequency50 - 60 Hz
Input voltage100-240 V
System requirements
Windows operating systems supportedYes
Mac operating systems supportedYes
Technical details
Sustainability certificatesRoHS, ENERGY STAR
Weight & dimensions
Width300 mm
Depth235 mm
Height339 mm
Weight2600 g
Packaging content
Bundled softwareCaptureOnTouch\r\nNuance eCopy PDF Pro Office\r\nNuance PaperPort\r\nNuance OmniPage\r\nPresto! BizCard Reader\r\nPlug-in: Evernote, SharePoint, GoogleDocs, SugarSync, Dropbox, OneDrive\r\nEMC Captiva Cloud Runtime controls
Drivers includedYes
show more

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Canon imageFormula DR-C225 below.

What is the weight of the Canon imageFormula DR-C225?

The Canon imageFormula DR-C225 has a weight of 2600 g.

What is the height of the Canon imageFormula DR-C225?

The Canon imageFormula DR-C225 has a height of 339 mm.

What is the width of the Canon imageFormula DR-C225?

The Canon imageFormula DR-C225 has a width of 300 mm.

What is the depth of the Canon imageFormula DR-C225?

The Canon imageFormula DR-C225 has a depth of 235 mm.

Can I scan double-sided documents?

Yes, the Canon imageFormula DR-C225 allows you to scan both sides of a document simultaneously using its built-in duplex scanning feature.

How do I adjust the scanning resolution?

To adjust the scanning resolution on the DR-C225, you can go into the scanner software settings or the scanning application you are using and modify the DPI (dots per inch) value according to your preferences.

What should I do if the scanner is not detecting the documents properly?

If the scanner is having trouble detecting the documents, ensure that the paper guides are correctly aligned and adjusted to fit the size of your documents. Additionally, check if there are any obstructions or debris on the scanning glass that might be interfering with the detection.

Why are the scanned images appearing blurry?

Blurry scanned images can be caused by various factors. Make sure that the documents are placed flat on the scanner glass without any folds or wrinkles. Clean the scanner glass with a soft, lint-free cloth to remove dust or smudges that can affect the image quality. You can also try adjusting the scanning resolution to a higher value for sharper results.

How can I scan multiple pages into a single PDF file?

The DR-C225 software provides an option to combine multiple scanned pages into a single PDF file. While scanning, select the option to save as PDF and enable the "Merge pages" or "Combine pages" setting to ensure all scanned pages are saved together in a single document.

Does the Canon imageFormula DR-C225 have a maximum scan size of 216 x 3000 mm?

Yes, the Canon imageFormula DR-C225 has a maximum scan size of 216 x 3000 mm. This allows for scanning larger documents and is beneficial for users who need to digitize larger formats.

What is the optical scanning resolution of the Canon imageFormula DR-C225?

The optical scanning resolution of the Canon imageFormula DR-C225 is 600 x 600 DPI. This ensures high-quality scans with fine details and sharp images.

Can the Canon imageFormula DR-C225 perform duplex scanning?

Yes, the Canon imageFormula DR-C225 can perform duplex scanning. This means that it is capable of scanning both sides of a document simultaneously, increasing scan efficiency and saving time.

Does the Canon imageFormula DR-C225 support film scanning?

No, the Canon imageFormula DR-C225 does not support film scanning. It is designed primarily for document scanning and may not be suitable for users who require film scanning capabilities.

How many greyscale levels does the Canon imageFormula DR-C225 support?

The Canon imageFormula DR-C225 supports 256 greyscale levels. This allows for capturing a wide range of shades for accurate reproduction of grayscale images and documents.

Is the manual of the Canon imageFormula DR-C225 available in English?

Yes, the manual of the Canon imageFormula DR-C225 is available in English .

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