Canon imageFORMULA DR-6010C manual

Canon imageFORMULA DR-6010C
9.1 · 1
PDF manual
 · 146 pages
English
manualCanon imageFORMULA DR-6010C
Chapter 5 Troubleshooting
5-4

Documents Do Not Feed Properly

The following are possible causes of a document failing to feed properly. Check each possible
cause.
Problem Static electricity, etc., is causing the pages of the document to stick together,
and they cannot be separated correctly by the scanner.
Solution Before you place your document, thoroughly fan the stack of papers. (See “3-3
Placing Documents,” on p. 3-5.)
Problem Attempting to scan a document of a size, thickness, or weight that the scanner
cannot scan.
Solution Check the size, thickness, and weight of the document. For precautions concerning
documents, see “3-1 Documents,” on p. 3-1.
Problem The rollers inside the scanner are dirty or worn.
Solution Clean the rollers, see “4-1 Regular Maintenance, on p. 4-1. If the rollers are worn,
then they need to be replaced. Contact your local authorized Canon dealer or service
representative to purchase a roller replacement kit.

IMPORTANT

The retard roller and roller unit are consumable components. You need to replace the retard
roller and roller unit when cleaning does not appear to improve performance. Contact your
local authorized Canon dealer or your service representative about purchasing a roller
replacement kit, and then replace the retard roller and the roller unit.

Saved Image Files Do Not Open

When image files saved by CapturePerfect 3.1 cannot be opened by other applications, the
probable causes are as follows.
Symptoms A multi-page TIFF file saved in CapturePerfect 3.1 cannot be opened by other
applications.
Problem The application you are using to open the TIFF file does not support multi-page
TIFF files.
Solution Open the file with an application that supports multi-page TIFF files.
Symptoms A TIFF file saved in CapturePerfect 3.1 cannot be opened by other
applications.
Problem If the TIFF file saved in CapturePerfect 3.1 has been compressed, the application
you are using to open the TIFF file does not support the compression type that
was used to save the file in CapturePerfect 3.1.
Solution Set the compression type for the image file to [None] and save the file again in
CapturePerfect 3.1.

Scanning Results Are Not as Expected

If there is a problem with the scanning result (e.g., the scanned image is not clear, or the image is
striped or dirty,) the probable causes are incorrect ISIS/ TWAIN driver settings or a problem with
the scanning unit inside the scanner. Scanning results can also become skewed if the ISIS/

View the manual for the Canon imageFORMULA DR-6010C here, for free. This manual comes under the category scanners and has been rated by 1 people with an average of a 9.1. This manual is available in the following languages: English. Do you have a question about the Canon imageFORMULA DR-6010C or do you need help? Ask your question here

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The Canon imageFORMULA DR-6010C is a high-speed document scanner designed for use in professional settings. It features a compact and durable design, making it ideal for desktop use. The scanner is capable of scanning both color and black-and-white documents at a resolution of up to 600 dpi. The Canon imageFORMULA DR-6010C has a scanning speed of up to 60 pages per minute, making it efficient for processing large volumes of documents. It also has a 100-sheet automatic document feeder, allowing for easy batch scanning. This scanner is compatible with both PC and Mac computers, and it can connect via USB for easy integration into existing workflows. The Canon imageFORMULA DR-6010C also comes with a variety of software options for document management and OCR capabilities. Overall, the Canon imageFORMULA DR-6010C is a reliable and efficient document scanner suitable for businesses and organizations looking to streamline their document processing workflows.

General
BrandCanon
ModelimageFORMULA DR-6010C | 3801B003BC
Productscanner
LanguageEnglish
FiletypeUser manual (PDF)

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