Brother MFC-L3710CW manual

Brother MFC-L3710CW
7.5 · 1
PDF manual
 · 680 pages
English
manualBrother MFC-L3710CW
Home > Troubleshooting > Network Problems > Error Messages

Error Messages

Your Brother machine will display an error message if an error occurs. The most common error messages are
shown in the table.

DCP-L3510CDW/DCP-L3517CDW

Error Messages
Cause Action
Cannot Connect
Maximum limit of
connected devices
has been reached.
The maximum number of
mobile devices are already
connected to the Wi-Fi Direct
network when the Brother
machine is the Group Owner
(G/O).
After the current connection between your Brother machine
and another mobile device has shut down, try to configure
the Wi-Fi Direct settings again. You can confirm the
connection status by printing the Network Configuration
Report.
Authentication
Error, contact
your
administrator.
Your authentication setting for
the Store Print Log to Network
feature is not correct.
Make sure the Username and Password in
Authentication Setting are correct. If the username is
part of a domain, enter the username in one of the
following styles: user@domain or domain\user.
Make sure the time of the log file server matches the
time from the SNTP server, or the Date&Time settings.
Make sure the SNTP time server settings are configured
correctly so the time matches the time used for
authentication by Kerberos or NTLMv2. If there is no
SNTP server, make sure the Date&Time and Time
Zone settings are set correctly using Web Based
Management or the control panel so the machine
matches the time being used by the server providing the
authentication.
Connection Error
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
Make sure there are no other devices trying to connect to
the Wi-Fi Direct network, and then try to configure the Wi-Fi
Direct settings again.
Connection Fail
The Brother machine and your
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
Move the mobile device closer to your Brother machine.
Move your Brother machine and the mobile device to an
obstruction-free area.
If you are using the PIN Method of WPS, make sure you
have entered the correct PIN.
File Access
Error, contact
your
administrator.
The Brother machine cannot
access the destination folder
for the Store Print Log to
Network feature.
Make sure the stored directory name is correct.
Make sure the stored directory is write-enabled.
Make sure the file is not locked.
Log Access Error
In Web Based Management,
you have selected the Cancel
Print option in the Error
Detection Setting of Store
Print Log to Network.
Wait for about 60 seconds until this message disappears
from the LCD.
No Device
When configuring the Wi-Fi
Direct network, the Brother
machine cannot find your
mobile device.
Make sure your machine and mobile device are in the
Wi-Fi Direct mode.
Move the mobile device closer to your Brother machine.
Move your Brother machine and the mobile device to an
obstruction-free area.
If you are manually configuring the Wi-Fi Direct network,
make sure you have entered the correct password.
If your mobile device has a configuration page for how to
obtain an IP address, make sure the IP address of your
mobile device has been configured via DHCP.
511

Manual

View the manual for the Brother MFC-L3710CW here, for free. This manual comes under the category printers and has been rated by 1 people with an average of a 7.5. This manual is available in the following languages: English. Do you have a question about the Brother MFC-L3710CW or do you need help? Ask your question here

Index

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Question and answer

Number of questions: 14
L
leeJuly 16, 2024

how do I clean the LED head window on my mfc-L3710cw printer

L
Loren DawsonJune 16, 2019

I'm trying to copy an article, but I cannot get the command 'PRINT' ' to appear.

B
Bill GibsonFebruary 29, 2020

How do I print an envelope

L
LynetteNovember 4, 2023

How to scan to usb flash drive

How to scan to usb flash drive
zoom-in
View photo
G
Garys CollisionMarch 20, 2024

replaced all of the drums and there is nowhere to reset them and it still says drum stiop

C
Cindy G FraniaJanuary 10, 2023

Does the MFC-L3710CW printer print double sided?

P
PearlJuly 5, 2021

Scanner no longer working

Scanner no longer working
zoom-in
View photo
N
NancyAugust 31, 2022

how do i print two sided

H
Henry BlakeleySeptember 1, 2023

How do I print / address envelopes

D
Dolly BlacklidgeSeptember 10, 2020

I need help setting up fax machine

Brother MFC-L3710CW specifications

Below you will find the product specifications and the manual specifications of the Brother MFC-L3710CW.

The Brother MFC-L3710CW is a printer that utilizes LED print technology to deliver high-quality color printing, copying, and scanning capabilities. It supports various network protocols, including IPv4 and IPv6, such as ARP, RARP, BOOTP, and DHCP, ensuring seamless connectivity and compatibility with different networks. With built-in Wi-Fi and mobile printing technologies like Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, and Mopria Print Service, the MFC-L3710CW allows for convenient wireless printing from smartphones, tablets, and other mobile devices. It offers flexibility and ease of use for users on the go. Equipped with a 3.7-inch LED display, this printer provides a clear and intuitive interface for effortless navigation and operation. The display diagonal of 3.7 inches ensures that information and settings can be easily read and adjusted. Although Ethernet LAN connectivity is not included, the wireless capabilities of this printer adequately compensate for this absence. Users can connect to their local network wirelessly, eliminating the need for physical cable connections. The MFC-L3710CW is designed to be reliable and durable, using premium materials to ensure long-term performance. It is a compact and efficient printer suitable for both home and office environments. In summary, the Brother MFC-L3710CW is a feature-rich printer that enables high-quality color printing, copying, and scanning. It offers various network connectivity options, built-in Wi-Fi, and mobile printing technologies. With its LED display and compact design, this printer provides a user-friendly experience while maintaining reliability and durability.

General
BrandBrother
ModelMFC-L3710CW | MFC-L3710CW
Productprinter
EAN4977766790222, 4977766790529, 0012502651789, 4977766790239, 4977766790246, 4002352011310
LanguageEnglish
FiletypeUser manual (PDF)
Printing
Print technologyLED
PrintingColor printing
Economical printingYes
Print speed (black, normal quality, A4/US Letter)19 ppm
Maximum resolution2400 x 600 DPI
Print speed (color, normal quality, A4/US Letter)19 ppm
N-up printing2, 4,9, 16, 25
Barcode printingYes
Time to first page (black, normal)15.5 s
Time to first page (color, normal)15.5 s
Secure printingYes
Duplex printingNo
Copying
CopyingColor copying
Maximum copy resolution600 x 600 DPI
Copy speed (black, normal quality, A4)19 cpm
Copy speed (color, normal quality, A4)19 cpm
N-in-1 copy functionYes
N-in-1 copy function (N=)2, 4
Copier resize25 - 400 %
Time to first copy (black, normal)17.5 s
Time to first copy (color, normal)17.5 s
PC free copyingYes
Duplex copyingNo
Scanning
ScanningColor scanning
Optical scanning resolution2400 x 1200 DPI
Maximum scan resolution19200 x 19200 DPI
Scanner typeFlatbed & ADF scanner
Scan toE-mail, FTP, File, Image, OCR
Input color depth48 bit
Output color depth24 bit
Grayscale levels256
Scan technologyCIS
Duplex scanningNo
Fax
Faxing-
Modem speed33.6 Kbit/s
Fax broadcasting200 locations
Fax memory500 pages
Auto-redialingYes
Duplex faxingNo
Network
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client
Supported network protocols (IPv6)NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, Web Services (Print/Scan)
Security algorithms64-bit WEP, 128-bit WEP, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPA2-TKIP
Wi-FiYes
Ethernet LANNo
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Design
Built-in displayYes
DisplayLED
Display diagonal3.7 "
Product colorGrey, White
TouchscreenYes
Market positioningHome & office
Control typeTouch
Ports & interfaces
Direct printingYes
Standard interfacesUSB 2.0, Wireless LAN
USB portYes
Performance
Internal memory512 MB
Card reader integratedNo
Sound pressure level (printing)45 dB
Power
Power consumption (printing)400 W
Power consumption (ready)80 W
Power consumption (sleep)9.7 W
Power consumption (off)0.02 W
Power consumption (average operating)- W
Sustainability
Sustainability certificatesENERGY STAR
Features
Recommended duty cycle300 - 1500 pages per month
Maximum duty cycle30000 pages per month
Digital senderYes
Printing colorsBlack, Cyan, Magenta, Yellow
Number of print cartridges4
All-In-One-multitaskingYes
Page description languagesBR-Script 3, GDI, PCL 6
System requirements
Windows operating systems supportedYes
Mac operating systems supportedYes
Linux operating systems supportedYes
Packaging content
Drivers includedYes
Cartridge(s) includedYes
Quick installation guideYes
Input & output capacity
Total input capacity250 sheets
Auto document feeder (ADF) input capacity50 sheets
Total output capacity150 sheets
Auto document feeder (ADF)Yes
Paper handling
Maximum ISO A-series paper sizeA4
Paper tray media typesPlain paper, Recycled paper, Thick paper, Thin paper
Multi-purpose tray media typesBond paper, Envelopes, Glossy paper, Labels, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Non-ISO print media sizesExecutive (184 x 267mm), Legal (media size)
Paper tray media weight (imperial)16 - 43 lbs
Multi-Purpose Tray media weight (imperial)16 - 43 lbs
Auto Document Feeder (ADF) media weight (imperial)16 - 28 lbs
Multi-Purpose Tray media weight60 - 163 g/m²
Paper tray media weight60 - 163 g/m²
Auto Document Feeder (ADF) media weight64 - 105 g/m²
Custom media width76.2 - 215.9 mm
Custom media length116 - 355.6 mm
Maximum print size216 x 356 mm
Weight & dimensions
Width410 mm
Depth475 mm
Height414 mm
Weight22500 g
Packaging data
Package width523 mm
Package depth589 mm
Package height568 mm
Package weight26671 g
Other features
Software CDYes
Logistics data
Harmonized System (HS) code84433100
show more

Frequently Asked Questions

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Brother MFC-L3710CW below.

What is the weight of the Brother MFC-L3710CW?

The Brother MFC-L3710CW has a weight of 22500 g.

What is the best way to remove jammed paper from my printer?

It is best to gently pull the paper out of the printer. Turn the printer off, and make sure that the printhead is not hanging over the paper and that no paper remains in the printer.

How come my printer does not accept original cartridges?

Non-genuine cartridges may not be recognised by the printer. In that case you will receive a message that the cartridge is empty. The manual of the purchased cartridge usually contains the solution, if this does not work, it is advisable to contact the seller.

How come my prints are of poor quality?

There can be various reasons for poor print quality. Check if the cartridges or toners are full. If so, inkjet printers often require cleaning the printer, the cartridges have dried out, or the print head is broken. With laser printers, calibrating the laser printer is recommended.

What is the difference between a laser printer and an inkjet printer?

A laser printer prints with a toner and an inkjet printer prints with ink.

How come my inkjet printer has black stripes?

In most cases, the inkjet printer cartridge is broken and the cartridge needs to be replaced.

What does DPI stand for?

DPI stands for Dots Per Inch and is the number of ink droplets (per inch) that end up on the paper when printing.

How many cartridges can be placed in the Brother MFC-L3710CW?

4 cartridges can be placed in the Brother MFC-L3710CW.

What is the screen size of the Brother MFC-L3710CW?

The screen size of the Brother MFC-L3710CW is 3.7 ".

What is the height of the Brother MFC-L3710CW?

The Brother MFC-L3710CW has a height of 414 mm.

What is the width of the Brother MFC-L3710CW?

The Brother MFC-L3710CW has a width of 410 mm.

What is the depth of the Brother MFC-L3710CW?

The Brother MFC-L3710CW has a depth of 475 mm.

Why is my printer not turning on?

Ensure that the power cord is securely connected to both the printer and a functioning electrical outlet. Confirm that the outlet has power by testing it with another device. If the printer still does not turn on, try using a different power cord or contacting Brother customer support for further assistance.

How do I connect my printer to a wireless network?

To connect your printer to a wireless network, press the Menu button on the printer's control panel, navigate to the Network option, and select WLAN. From there, choose Setup Wizard and follow the on-screen instructions to connect your printer to the desired wireless network.

What should I do if the print quality is poor or blurry?

First, ensure that the paper loaded in the printer matches the recommended type and size. Next, check if the toner cartridges are properly installed and have sufficient toner. If not, replace or reseat them. Additionally, you can perform a print head cleaning from the printer's menu to improve print quality. If the issue persists, consult the troubleshooting section of the printer's manual for further guidance.

How can I fix paper jams in my printer?

Begin by carefully removing any jammed paper from the input tray or output tray. Then, open the printer's top cover and remove any visible paper stuck inside. If the paper is not visible, refer to the manual for specific instructions on removing paper jams in different areas of the printer. It's important to never force the paper out, as it may cause further damage.

What should I do if the printer is not recognizing the installed ink cartridges?

Start by turning off the printer and ensuring that the cartridges are securely inserted into their respective slots. Check if any protective tape or packaging materials were left on the cartridges and remove them if necessary. If the issue persists, try replacing the problematic cartridge with a new one. If all else fails, consult the manual for instructions on resetting the printer or contact Brother customer support for professional assistance.

Does the Brother MFC-L3710CW have a built-in display?

Yes, the Brother MFC-L3710CW has a built-in LED display with a diagonal of 3.7".

Can the Brother MFC-L3710CW print in color?

Yes, the Brother MFC-L3710CW supports color printing.

Does the Brother MFC-L3710CW support wireless printing?

Yes, the Brother MFC-L3710CW supports Wi-Fi and can be used for wireless printing.

What are the supported network protocols for the Brother MFC-L3710CW?

The Brother MFC-L3710CW supports a wide range of network protocols, including ARP, DHCP, DNS, HTTP, and FTP.

Does the Brother MFC-L3710CW have Ethernet LAN connectivity?

No, the Brother MFC-L3710CW does not have Ethernet LAN connectivity.

Is the manual of the Brother MFC-L3710CW available in English?

Yes, the manual of the Brother MFC-L3710CW is available in English .

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