Anker Astro E4 manual

Anker Astro E4
9.6 · 1
PDF manual
 · 58 pages
English
manualAnker Astro E4
1
Compatibility maximized: Meeting your device’s unique charging needs.
Ever wonder why your smartphone charges faster from some charging ports
and slower from others? Often, it's not just the power that your charger can
offer. Instead, it comes down to compatibility. Some ports simply don't speak
the right language to open up your device to full speed charging. Try plugging
an iPad into an Android adapter and your charge time could double.
Our solution? PowerIQ™ technology communicates with any connected
device by speaking its unique charging language. Each port intelligently
identifies your device and adapts to its specific recharge rate. So thanks to
PowerIQ™, together with Anker’s industry-leading output, you can enjoy
maximum compatibility that doesn’t limit your charging speed.

View the manual for the Anker Astro E4 here, for free. This manual comes under the category chargers for mobile devices and has been rated by 1 people with an average of a 9.6. This manual is available in the following languages: English. Do you have a question about the Anker Astro E4 or do you need help? Ask your question here

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JPMay 21, 2020

Best way to use this product

The Anker Astro E4 charger for mobile devices has a number of features that make it a versatile and practical option for users. With a battery capacity of 13000 mAh, it can charge multiple devices simultaneously, with a maximum of 2 connected at a time. The charger is compatible with a wide range of devices, thanks to its universal charging capability. One of the standout features of the Anker Astro E4 is its built-in flashlight, providing users with added convenience and functionality. The charger can be easily powered via USB, with an input voltage of 5 V and an input current of 2 A. When it comes to charging devices, the output voltage is 5 V and the output current is 3 A, ensuring efficient and quick charging times. The Anker Astro E4 also includes LED indicators for easy monitoring of the charging status, as well as an on/off switch for added control and convenience. With its sleek design and practical features, the Anker Astro E4 is a reliable option for users in need of a portable and efficient charging solution.

General
BrandAnker
ModelAstro E4 | AK-79AN13K-BA
Productcharger for mobile device
EAN0848061079340
LanguageEnglish
FiletypeUser manual (PDF)
Design
Number of simultaneously connected devices (max)2
Product colorBlack
Housing material-
Charger compatibilityUniversal
Built-in flashlightYes
LED indicatorsYes
On/off switchYes
ShapeRectangle
Performance
Battery technology-
Battery capacity13000 mAh
Charging sourceUSB
Power
Input voltage5 V
Input current2 A
Output voltage5 V
Output current3 A
Ports & interfaces
Input interfaceMicro-USB
Packaging content
Cables includedUSB
show more

Can't find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Anker Astro E4 below.

Does the Anker Astro E4 have a built-in flashlight?

Yes, the Anker Astro E4 has a built-in flashlight. This feature is beneficial for users who may require additional lighting in certain situations.

How many devices can be connected to the Anker Astro E4 at the same time?

The Anker Astro E4 can support a maximum of 2 simultaneously connected devices. This allows users to charge multiple devices simultaneously, providing convenience and versatility.

Is the Anker Astro E4 compatible with all types of chargers?

Yes, the Anker Astro E4 is universally compatible with various charger types. This means it can be used with a wide range of devices, making it a versatile charging solution for different users.

What is the battery capacity of the Anker Astro E4?

The Anker Astro E4 has a battery capacity of 13000 mAh. This high capacity ensures extended usage time and multiple charges for mobile devices, making it suitable for users who require long-lasting power on the go.

Does the Anker Astro E4 come with LED indicators?

Yes, the Anker Astro E4 features LED indicators. These indicators provide visual feedback on the remaining battery power, allowing users to easily monitor the charging status of the device.

How do I troubleshoot if the Astro E4 is not charging other devices?

To troubleshoot if the Astro E4 is not charging other devices, you can follow these steps: 1. Check the power cable connection: Ensure that the USB power cable is securely plugged into the charging port of the Astro E4 and the device you want to charge. Make sure it is not loose or disconnected. 2. Verify the power source: Ensure that the power source you are using to charge the Astro E4 has sufficient power output. If you are using a wall adapter, check if it is functioning normally. If necessary, try using a different power source or adapter. 3. Confirm compatibility: Check if the voltage requirement of the device you want to charge is compatible with the Astro E4. Refer to the device's instruction manual, product labeling, or adapter to find the required charge voltage. If the Astro E4 voltage is not compatible, it may not charge the device. 4. Test with different devices: Try charging different devices with the Astro E4 to see if the issue is specific to a particular device. If other devices charge successfully, the problem may lie with the device itself. 5. Contact customer support: If the troubleshooting steps above do not resolve the issue, reach out to Anker customer support for further assistance. They can provide specific troubleshooting steps or arrange for a replacement if necessary. Remember to always refer to the user manual or contact customer support for accurate and detailed troubleshooting instructions.

What should I do if the power meter display is not showing while charging other devices with the Astro E4?

If the power meter display is not showing while charging other devices with the Astro E4, you can try the following steps: 1. Check the power meter button: Ensure that you are pressing the power meter button on the Astro E4. Press it once to trigger the LED power meter and display the remaining power level. 2. Verify the charging status: Make sure that the device you are charging is properly connected to the Astro E4 via the USB power cable. Ensure that the cable is securely plugged into both the Astro E4 and the device. 3. Check the battery level: If the Astro E4's battery level is too low, the power meter display may not activate. Charge the Astro E4 using a suitable power source until it has sufficient power. 4. Confirm device compatibility: Ensure that the device you are charging is compatible with the Astro E4. Check the device's power requirements and compare them to the Astro E4's capabilities. If the device requires a higher power output than the Astro E4 can provide, the power meter display may not activate. 5. Contact customer support: If the troubleshooting steps above do not resolve the issue, reach out to Anker customer support for further assistance. They can provide specific troubleshooting steps or arrange for a replacement if necessary. Remember to always refer to the user manual or contact customer support for accurate and detailed troubleshooting instructions.

What can I do if the Astro E4 is not charging properly?

If the Astro E4 is not charging properly, you can try the following steps: 1. Check the charging cable: Ensure that the USB cable you are using to charge the Astro E4 is in good condition and properly connected to both the Astro E4 and the power source. Try using a different cable if available. 2. Verify the power source: Make sure that the power source you are using to charge the Astro E4 is functioning correctly. Try plugging the charger into a different wall socket or using a different charging port on your computer. 3. Check the charging port: Inspect the charging port on the Astro E4 for any debris or damage. Clean the port gently using a soft, dry cloth or compressed air if necessary. 4. Restart the charging process: Disconnect the Astro E4 from the power source and reconnect it. Ensure that the charging process starts again. If it doesn't, try using a different power source or adapter. 5. Contact customer support: If the troubleshooting steps above do not resolve the issue, reach out to Anker customer support for further assistance. They can provide specific troubleshooting steps or arrange for a replacement if necessary. Remember to always refer to the user manual or contact customer support for accurate and detailed troubleshooting instructions.

How do I troubleshoot if the power meter display is not showing while charging the Astro E4?

To troubleshoot if the power meter display is not showing while charging the Astro E4, you can follow these steps: 1. Press the power meter button: On the Astro E4, locate the power meter button. Press it once to trigger the LED power meter and display the remaining power level. Make sure you press the button firmly. 2. Check the battery level: If the Astro E4's battery level is too low, the power meter display may not activate. Charge the Astro E4 using a suitable power source until it has sufficient power. 3. Verify the charging process: Ensure that the Astro E4 is properly connected to the power source and that the charging process has started. Check the USB cable connection and make sure it is securely plugged into both the Astro E4 and the power source. 4. Observe the LED power meter: While the Astro E4 is charging, the LED power meter should be on and displaying the battery's remaining power. If the power meter display is still not showing, try using a different USB cable or power source to eliminate any potential issues. 5. Contact customer support: If the troubleshooting steps above do not resolve the issue, reach out to Anker customer support for further assistance. They can provide specific troubleshooting steps or arrange for a replacement if necessary. Remember to always refer to the user manual or contact customer support for accurate and detailed troubleshooting instructions.

What should I do if the LED power meter and battery capacity display is not working correctly on the Astro E4?

If the LED power meter and battery capacity display is not working correctly on the Astro E4, you can try the following steps: 1. Press the power meter button: Locate the power meter button on the Astro E4 and press it once. This should trigger the LED power meter and display the remaining power level. Make sure you press the button firmly. 2. Check for a fully charged device: If the Astro E4 is fully charged, the LED power meter may turn off to conserve power. Connect a device to the Astro E4 and observe if the LED power meter activates and displays the battery's remaining power. 3. Verify the battery level: If the Astro E4's battery level is too low, the LED power meter may not activate. Charge the Astro E4 using a suitable power source until it has sufficient power. 4. Contact customer support: If the troubleshooting steps above do not resolve the issue, reach out to Anker customer support for further assistance. They can provide specific troubleshooting steps or arrange for a replacement if necessary. Remember to always refer to the user manual or contact customer support for accurate and detailed troubleshooting instructions.

Is the manual of the Anker Astro E4 available in English?

Yes, the manual of the Anker Astro E4 is available in English .

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